Experience

Woodside Credit Corporation
• Title Processor

  • Apr 2017 - Present


Access

• United States
• Insurance
• 100 - 200 Employee

• Title Officer

  • Jun 2011 - Oct 2016

  Orange, California Actively and accurately procured and reviewed vehicle title paperwork. Processed title transfers to re-market acquired vehicles while increasing profits annually. Researched, resolved, and expedited resolutions ensuring maximum revenue which increased the company’s profits by $60K annually. Expert in understanding Department of Motor Vehicle compliance and state regulations following specific state title processing guidelines. Considered the go to person and designated expert for all DMV… Show more Actively and accurately procured and reviewed vehicle title paperwork. Processed title transfers to re-market acquired vehicles while increasing profits annually. Researched, resolved, and expedited resolutions ensuring maximum revenue which increased the company’s profits by $60K annually. Expert in understanding Department of Motor Vehicle compliance and state regulations following specific state title processing guidelines. Considered the go to person and designated expert for all DMV related questions in title acquisition for total loss recovery department. Responsibilities included the following: • Managed internal and external customer inquiries with excellent customer service utilizing expertise in title processing guidelines and procedures for all the states that we serviced within company timelines. • Managed Autocheck and Logan inquiries for all vehicle history reporting records in all states which Access issued vehicle policies • Perform administrative duties in the office • High production data entry • Word processing in Microsoft Office • File organization including filing, copying and requirements associated with documentation and service • Maintained and audited all accounting invoices from vendors for appropriate documentation and accuracy • Managed invoicing and payments • Reduced company expenses by negotiating high outstanding towing, storage, dolly use, cleanup and lien charges saving tens of thousands of dollars annually Show less



Copart

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Title Clerk & Customer Service Representative

  • Jan 2004 - Jun 2011

  Los Angeles & Rancho Cucamonga, California Assisted in the sales process to re-market vehicles nationwide for sale at auction by accurately reviewing and processing title paperwork, completing vehicle assignment entry and title ownership transfers. Processed vehicle reassignments for over 10,000 autos annually. Received Employee of the Month awards, Employee of quarter awards, and Company recognition for outstanding performance and customer service. Responsibilities included the following: • Researched vehicle titles and… Show more Assisted in the sales process to re-market vehicles nationwide for sale at auction by accurately reviewing and processing title paperwork, completing vehicle assignment entry and title ownership transfers. Processed vehicle reassignments for over 10,000 autos annually. Received Employee of the Month awards, Employee of quarter awards, and Company recognition for outstanding performance and customer service. Responsibilities included the following: • Researched vehicle titles and resolved issues in a timely manner • Managed title documents within the organization simultaneously with the Department of Motor Vehicles • Required complete understanding of, and followed, specific state title processing guidelines • Managed and completed all diligent effort title requirements by procuring any/all missing documents difficult to obtain, meeting required transfer deadlines, maintaining a personal track record of no outstanding transfers • Performed bank deposit reconciliation

• Billing Clerk

  • May 1998 - Dec 2003

  Los Angeles & Rancho Cucamonga, California Performed administrative duties in the office such as data entry, word processing, filing, copying and other duties associated with documentation and service, including any additional assigned duties. Managed internal and external customer inquiries in a professional manner with regards to related title processing guidelines and procedures for all the states that we serviced within company timelines. Worked closely with insurance companies, dealerships, dismantlers, and other automotive related… Show more Performed administrative duties in the office such as data entry, word processing, filing, copying and other duties associated with documentation and service, including any additional assigned duties. Managed internal and external customer inquiries in a professional manner with regards to related title processing guidelines and procedures for all the states that we serviced within company timelines. Worked closely with insurance companies, dealerships, dismantlers, and other automotive related industries. Great internal and external customer service working relationships. Responsibilities included the following: • Managed accounts payable invoicing • Maintained payments processed to vendors • Assisted in handling payments for accounts receivable