Staff Accountant

• Dec 2018 - Present

Accounting Manager

• 2002 - Present

I currently act as the Accounting Manager and Customer Service Representative Position Coach for this $25+ million/year multi-location collision repair business. As the Accounting Manager, my responsibilities include oversight of revenue and expenses, financial statement review, account reconciliation, and establishment of internal controls. As the Customer Service Representative Position Coach, I am responsible for recruiting, hiring and training front office personnel as well as process development and documentation and employee mentoring. Show less

Business Manager

• Jan 2005 - Present

In this role I manage all accounting and administrative tasks required for this educational entertainment company including contract preparation, quarterly and annual tax preparation, monthly payroll, website development and technical support. In this role I manage all accounting and administrative tasks required for this educational entertainment company including contract preparation, quarterly and annual tax preparation, monthly payroll, website development and technical support.

Transition Team Leader

• 1997 - 2002

I led the team responsible for transitioning newly acquired collision repair businesses to the Collision Team of America computer systems and business model. I led the team responsible for transitioning newly acquired collision repair businesses to the Collision Team of America computer systems and business model.

Executive Assistant

• 1992 - 1997

I continued my professional development by assisting the owners of the company as we grew from one location to four locations in the Indianapolis area. Accomplishments during this time included consulting on and implementation of a new computer management system and development and implementation of administrative SOP's.

Customer Service Representative

• 1985 - 1992

In this role I learned what it means to provide exceptional customer service and helped transition the company into the computer age.