Certified Pharmacy Technician

• Jan 2023 - Present

Lead Pharmacy Technician

• Nov 2019 - Apr 2022

Under pharmacist supervision, data entry, fill and dispense medication to patients. Customer Service Data Entry of 100+ Prescription Orders Patient Data Management Process and Fill prescriptions Medication/Supply Maintenance and Ordering Insurance Claims Reconciliation Assist Physicians with Prior Authorizations Leading to a 95% Approval Rate New Hire Training Medication Delivery Under pharmacist supervision, data entry, fill and dispense medication to patients. Customer Service Data Entry of 100+ Prescription Orders Patient Data Management Process and Fill prescriptions Medication/Supply Maintenance and Ordering Insurance Claims Reconciliation Assist Physicians with Prior Authorizations Leading to a 95% Approval Rate New Hire Training Medication Delivery

Dental Receptionist/Dental Assistant

• Nov 2017 - Dec 2018

Greet all patients with a warm and friendly smile and rendered outstanding customer service. Create patient records for approximately 20 new patients a week and maintain records for existing patients while adhering to HIPAA to maintain privacy. Verify status, covered services and submit claims to insurance companies. Work with Eaglesoft system to schedule appointments daily Managed dentist & hygienist schedules Used RevenueWell system to contact patients, and update and maintain company social media page Answered incoming calls and responded to patient inquiries by phone, email, and text daily Organized lab forms/records and paid bills Collected payments using a Clover electronic system, or cash payments. Monitor and keep office information up to date with Council for Affordable Quality Healthcare’s (CAQH) ProView Worked with the team on community events 3 to 4 times a year Seat patients, drape and make sure patients are comfortable, take blood pressure, and prepare them for treatment Assist dentist during procedure by applying local anesthetic, suctioning (keeping patients mouth dry and clear of debris) , and handing dentist instruments and materials. Sterilize and disinfect instruments and equipment Prepare trays of instruments for each dental procedures Instruct patients on postoperative, general oral health care, and follow-up after treatment Order dental supplies and materials. Record all information in patients chart about treatment and other important information Thoroughly clean and sanitize all areas of the office. Show less

Certified Pharmacy Technician

• Mar 2016 - Mar 2018

Work, as part of a team, to gather necessary patient and insurance information, process prescription and refill requests, process and prepare vaccines for pharmacist's administration, and dispense fill and label medications for over 1200 prescriptions a week. Order pharmacy supplies and medications from preferred suppliers, check in and record new inventory, place medication on shelves and rotate to reduce pharmacy loss due to expired meds. Inspect the blood pressure machine and notify the appropriate people of any problems and repairs. Research and follow-up on third party vendor billing problems and assist in insurance audits. Follow proper cash handling policies and report any discrepancies. Kept pharmacy clean and sanitary. Follow up with patients on at home care instructions, make sure they were keeping up with their vaccinations, and picking up medication on time to stay compliant with their medication therapy. Show less