Experience

HomeFirst

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Sr. Director, Quality Control

  • Jun 2021 - Present

  Responsible for all aspects of Quality Control Department, including data quality, program evaluation, compliance and risk assessment.

• Database and Evaluations Manager

  • Mar 2018 - Jun 2021

  Responsible for all contract and grant reporting. Served as the agency HMIS Administrator and Security Officer. Generated data sets for in depth analysis and performance evaluation. Prepared reports and presentations relating to contract outcomes and program effectiveness. Conducted analysis and recommendations for program improvements based on data analysis and evidenced based practices. Facilitated quarterly Continual Quality Improvement (CQI) sessions.

• Database and Evaluations Manager - Veteran Services

  • Sep 2015 - Mar 2018

  Responsible for all contract reporting relating to veteran programs. Supported with data quality and program evaluation.

• Case Manager / Program Manager

  • Jan 2009 - Sep 2015

  Oversaw operations and supportive services of 5 federally funded programs for homeless veterans including Supportive Services for Veterans and Their Families (SSVF), Healthcare for Homeless Veterans (HCHV) and Grant and Per Diem programs. Responsible for program outcomes, program planning and implementation, staff supervision, budget development, and contract compliance.



Mental Health Systems

• United States
• Mental Health Care
• 300 - 400 Employee

• MSW Intern

  • May 2015 - Dec 2015

  Provided individual and group therapy to youth and young adults in an outpatient treatment program. Facilitated life-skills and psycho education groups. Provided individual and family therapy. Provided reintegration education for youth exiting juvenile detention facilities. Provided individual and group therapy to youth and young adults in an outpatient treatment program. Facilitated life-skills and psycho education groups. Provided individual and family therapy. Provided reintegration education for youth exiting juvenile detention facilities.



Bill Wilson Center

• United States
• Non-profit Organizations
• 100 - 200 Employee

• MSW Intern

  • May 2013 - Dec 2013

  Provided case management and supportive services to homeless and at risk youth and young adults (TAY) in a drop in center setting. Facilitated life skills groups and support groups and conducted outreach in areas frequented by homeless youth as well as within homeless encampments. Provided case management and supportive services to homeless and at risk youth and young adults (TAY) in a drop in center setting. Facilitated life skills groups and support groups and conducted outreach in areas frequented by homeless youth as well as within homeless encampments.



Social Vocational Services

• Program Director

  • Dec 2004 - Jan 2009

  Oversaw all aspects of three community inclusion day programs for clients with developmental disabilities. Ensured facility compliance with Quality Assurance Standards and all licensing requirements pursuant to Title 17 and Title 22. Determined quality and effectiveness of services provided and if necessary, developed and implemented new processes and procedures. Oversaw all aspects of three community inclusion day programs for clients with developmental disabilities. Ensured facility compliance with Quality Assurance Standards and all licensing requirements pursuant to Title 17 and Title 22. Determined quality and effectiveness of services provided and if necessary, developed and implemented new processes and procedures.