Experience

Advanced Urology
• United States
• Medical Practices
• 100 - 200 Employee
• Patient Financial Counselor

  • May 2019 - Present


Comprehensive Orthopedic Global

• United States
• Medical Practices
• 1 - 100 Employee

• A/R Billing Specialist and Billing Department Supervisor

  • Mar 2018 - May 2019

  Billing office supervisor, over see running of office, A/R management, insurance claim follow up, appeals of denied claims, work insurance rejections Billing office supervisor, over see running of office, A/R management, insurance claim follow up, appeals of denied claims, work insurance rejections



Peachtree Neurological Clinic

• United States
• Medical Practices
• 1 - 100 Employee

• Medical Billing Specialist

  • Nov 2014 - Mar 2018

  Post all office and complex procedure charges as well as insurance and patient payments, manage electronic claim remits, electronic claims submission thru Navicure clearinghouse. Investigate and resolve claim denials. Process insurance and patient refunds. Assist staff in resolving billing and insurance issues Post all office and complex procedure charges as well as insurance and patient payments, manage electronic claim remits, electronic claims submission thru Navicure clearinghouse. Investigate and resolve claim denials. Process insurance and patient refunds. Assist staff in resolving billing and insurance issues



Laureate Medical Group

• Medical Practices
• 1 - 100 Employee

• Patient Collections

  • Feb 2011 - Nov 2014

  Patient billing and collections; counsel patients on their financial responsibility and establish payment plans when appropriate; work with check in and check out personnel in collecting patient due balances Patient billing and collections; counsel patients on their financial responsibility and establish payment plans when appropriate; work with check in and check out personnel in collecting patient due balances



Southern Orthopaedic Specialists, LLC

• United States
• Hospitals and Health Care

• Patient Account Rep

  • Jul 2002 - Aug 2010

  Achievements: Promoted to patient account rep 1 year after being hired as a workers comp coordinator Assisted local college in getting the NCAA to pay for a severely injured athlete's medical care for the rest of his life Helped to set up program to accept attorney lien's thru third party payers for patient's involved in personal injury law suits Responsibilities: Manage patient accounts for 6 physicians, physical therapy and MRI departments Patient collections Correct insurance claims Appeals of denied insurance claims for office visits and procedures Liaison with collection agency Council patient's on their outstanding balances and various payment options Liaison with attorney's and third party payors regarding patient liens Keep office staff current on changes with insurance companies and patient billing changes and train new employees on billing procedures Post payments received from attorneys for IME's, depositions and liens Manage automobile medical and third party liability collections Process patient and insurance company refunds for practice Process checks returned for non-sufficient funds Review daily appointment schedules for patient due balances and convey information to front desk staff to collect balances Post patient payments and charges Show less