Teresa Lund

Director Program Management at Matrix Providers
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Contact Information
us****@****om
(386) 825-5501
Location
San Antonio, Texas Metropolitan Area

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Director Program Management
      • May 2020 - Present

    • DOD Contract Program Manager
      • Aug 2019 - Present

    • Government Contracts Program Manager
      • Jun 2012 - Aug 2019

      All DOD facilities Nationwide Manages and monitors all contract administration activities on three separate Multi-Billion dollar Multiple Award Task Order healthcare contracts under DHA/ MQS, the U.S. Army (ADCMS) and U.S. Air Force (CLASS), ensuring profitability with delivery of excellent customer service. This includes the execution and maintenance of program management processes and disciplines in the areas of: program schedule and quality management; communications management; human resource management; cost… Show more Manages and monitors all contract administration activities on three separate Multi-Billion dollar Multiple Award Task Order healthcare contracts under DHA/ MQS, the U.S. Army (ADCMS) and U.S. Air Force (CLASS), ensuring profitability with delivery of excellent customer service. This includes the execution and maintenance of program management processes and disciplines in the areas of: program schedule and quality management; communications management; human resource management; cost management; and risk / issue management. Responsible for the management and administrative support and oversight of all personnel actions for over 56 Government and commercial contracts for health care management. Completing contract close out on the period of performance term on AF CLASS contract totaling over 90.56 million dollars. Handles all aspects of contract start up, recruitment, negotiations, hiring, management and follow on support for 200+ employees Responsible for all oral and written communication with Contracting Officers, government officials and employees in respect to said contracts Responsible for creating and maintaining all contract data reporting requirements for CPSR/ MAR reports, monthly and annually submitted to DHA and the US Military Medical Commands Implements internal programs to modify processes and procedures to enhance effectiveness toward company strategic intent which resulted in over 11 million dollars in new contracts awarded in an 8 month period. Interfaces with customer (Army, Navy & Air Force) on all contracting activities. Builds credibility, establishes rapport, and maintains communication with clients to establish company presence, accountability and successful synchronization of contract scope and organizational objectives. Oversees the Credentialing Department’s procedures and work structure Handles all human resources, to include EEOC reporting, benefits administration, FMLA process approval/reporting, new employee processes and terminations. Show less

    • Truck Transportation
    • 1 - 100 Employee
    • Contract Operations Manager
      • Jan 2010 - May 2012

      Spangdahlem Air Force Base- Germany  Supervised the POV (Privately Owned Vehicle) shipping office activities to ensure all contractual guidelines were met and adhered to on a multi-million dollar government contract. To include managing personnel services, scheduling, administrative, recruiting, human resources and government weekly and monthly reporting.  Traveled to various contracting locations to communicate the organizations commitment to the contractor’s requirements as well as to establish and develop a supportive… Show more  Supervised the POV (Privately Owned Vehicle) shipping office activities to ensure all contractual guidelines were met and adhered to on a multi-million dollar government contract. To include managing personnel services, scheduling, administrative, recruiting, human resources and government weekly and monthly reporting.  Traveled to various contracting locations to communicate the organizations commitment to the contractor’s requirements as well as to establish and develop a supportive working relationship with the employees, Contracting Officers and Clinic Command  Assisted in the day-to-day operation when needed to include resolving conflicts and negotiations with customers, inspecting and shipping of vehicles.  Completed and maintained all weekly and monthly government tracking and billing reports. Show less

    • Government Contracts Program Manager
      • Aug 2003 - May 2009

      San Antonio, Texas Area  Coordinated and managed new contract implementation on U.S. Army, Navy and Coast Guard government medical contracts to include incumbent integration, advertising, recruiting, credentialing, government billing, internal payroll and internal process translation of contract expectation and customer service goals.  Traveled to various contracting locations to communicate the organizations commitment to the contractor’s requirements as well as to establish and develop a supportive working… Show more  Coordinated and managed new contract implementation on U.S. Army, Navy and Coast Guard government medical contracts to include incumbent integration, advertising, recruiting, credentialing, government billing, internal payroll and internal process translation of contract expectation and customer service goals.  Traveled to various contracting locations to communicate the organizations commitment to the contractor’s requirements as well as to establish and develop a supportive working relationship with the employees, Contracting Officers and Clinic Command  Performed internal audits to ensure federal compliance and organizational standards were met. Regularly reviewed internal processes to improve overall organization performance through metric measurement and modifications.  Managed in the day-to-day operation to include resolving conflicts and negotiations with employees, initiating disciplinary actions, and implementing incentive and performance oriented programs.  Assisted in the development and maintenance of the company website  Identified departmental needs and developed methods to improve the personnel services policies, processes and practices. Show less

Education

  • Coastline Community College
    Associate's degree, Human Resources Management and Services
    2010 - 2011
  • Yuba College
    Associate of Science (AS), Biology, General
    1985 - 1987
  • Yuba City High School
    General Requirements Diploma, General Studies
    1980 - 1985

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