Teresa Jones
Customer Service Representative at The Echelon Group LLC- Claim this Profile
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Topline Score
Bio
Credentials
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Administrative Assistant Certification
Kennesaw State UniversityNov, 2009- Oct, 2024 -
Human Anatomy and Physiology
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Experience
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The Echelon Group LLC
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United States
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Telecommunications
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1 - 100 Employee
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Customer Service Representative
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Jan 2020 - Oct 2022
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Administrative Assistant
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May 2013 - Jan 2020
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Sutherlin Nissan
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Receptionist
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May 2018 - Aug 2019
Greeted customers coming into the dealership and directed them to the appropriate personnel. Answered incoming calls and transferred to the correct agent or took a message for return call. Answered general questions regarding dealership and service questions. Greeted customers coming into the dealership and directed them to the appropriate personnel. Answered incoming calls and transferred to the correct agent or took a message for return call. Answered general questions regarding dealership and service questions.
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Customer Service Specialist
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Oct 2018 - Dec 2018
Customer Care for Florida residents who had been prescribed medical cannabis by their physician for various illnesses. The customer specialist's job was to review the patient's symptoms, their physician's orders, and get pertinent background information to ensure that the product and dosing was going to be effective for the patient. Customer Care for Florida residents who had been prescribed medical cannabis by their physician for various illnesses. The customer specialist's job was to review the patient's symptoms, their physician's orders, and get pertinent background information to ensure that the product and dosing was going to be effective for the patient.
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The Home Depot
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United States
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Retail
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700 & Above Employee
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Merchant Assistant
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Oct 2001 - May 2013
ADMINISTRATIVE ASSISTANT• Supported product buyer in a fast paced office environment• Arranged meetings and secured meeting rooms• Liaison between the product buyer and vendors• Participated in weekly meetings with other departments and provided pertinent input • Researched product sales, prepared reports and analysis• Answered calls from customers, store employees, and regional product buyers• Arranged and assembled weekly and monthly reports for internal departments and vendors Show less
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Accounts Payable associate
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Oct 1993 - Oct 2001
responsible for posting payables for distribution centers. Inventory control for distribution centers to balance the distributions receivables with the shipments to stores. Vendor relations associate to respond and resolve any vendor issues.
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Finance
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Jan 1993 - Jan 2001
Posting payments for Distribution Center shipments to stores.
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Corporate Finance Associate
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Oct 1993 - Sep 2001
Processed accounts payable, inventory for Distribution centers, vendor support, and data entry. Processed accounts payable, inventory for Distribution centers, vendor support, and data entry.
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Education
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Central Georgia Technical College
Associates, Business Technology Associate Degree -
North Georgia Technical College
Medical Terminology and Human Anatomy and Physiology -
Cherokee High School
High School Diploma, Diploma