Experience

Ajuntament de Sant Pere de Ribes

• Spain
• 1 - 100 Employee

• Tècnica de Serveis a les Persones

  • Jan 2023 - Present

• Departament de Salut i Benestar Animal

  • Nov 2020 - Present



Associació Autisme amb Futur

• Vilanova i la Geltrù, Cataluña, España

• Psicólogo

  • Oct 2020 - Feb 2023



EF Education First

• Switzerland
• Education Management
• 700 & Above Employee

• Costumer service

  • Jan 2019 - May 2020

  -Handle customer requests, questions, and complaints on a variety of support channels. - Ability to multi-task, prioritize and manage time effectively. - Communicating and coordinating with colleagues as necessary. - Problem solving solution-oriented approach. - Predepartures events in several locations throughout Spain. - Online presentations an meetings. - Coordinate students experiencies with Operations managers in differents countries during peak season. - Rebookings. -Handle customer requests, questions, and complaints on a variety of support channels. - Ability to multi-task, prioritize and manage time effectively. - Communicating and coordinating with colleagues as necessary. - Problem solving solution-oriented approach. - Predepartures events in several locations throughout Spain. - Online presentations an meetings. - Coordinate students experiencies with Operations managers in differents countries during peak season. - Rebookings.



Bubó Barcelona

• Spain
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Responsable de ventas

  • Jan 2016 - Oct 2018

  Sales management, stay up-to-date with new products and features, process orders via email, intern system or phone, monthly sales reports, comunication and multitasking skills, stock and orders supervision. Sales management, stay up-to-date with new products and features, process orders via email, intern system or phone, monthly sales reports, comunication and multitasking skills, stock and orders supervision.



ISEP

• Spain
• Higher Education
• 400 - 500 Employee

• Estudiante en prácticas

  • Apr 2017 - Sep 2017



Centre Esportiu Vallpineda

• Recepcionista

  • Mar 2013 - Nov 2015

  Costumer service, meeting and greeting clients, booking tennis courts, resolve complaints and issues, administer de cash system. Membership recruitment. Internal business program management. Costumer service, meeting and greeting clients, booking tennis courts, resolve complaints and issues, administer de cash system. Membership recruitment. Internal business program management.



CDIAP EDAI Sant Martí

• Barcelona, Cataluña / Catalunya, España

• Estudiante en prácticas

  • Oct 2013 - Jun 2014



Surf Hostel Biarritz

• Biarritz, Nueva-Aquitania, Francia

• Summer Staff

  • May 2012 - Sep 2012

  Check in and check out management, helping out with social media, planning of the daily schedule, greeting costumers, inform about the trips and activities, helping preparing the breakfast table. Check in and check out management, helping out with social media, planning of the daily schedule, greeting costumers, inform about the trips and activities, helping preparing the breakfast table.



Hotel Sitges Park

• Sitges, Cataluña / Catalunya, España

• Recepcionista de hotel

  • Mar 2010 - Oct 2010

  Screening phone calls, sorting and distributing post, check in and check out process, undertake frontdesk duties, ensure a good costumer experience, deal with guests requirements, reservations and cancelations management, keep the reception area tidy, answering and forwarding phone calls. Screening phone calls, sorting and distributing post, check in and check out process, undertake frontdesk duties, ensure a good costumer experience, deal with guests requirements, reservations and cancelations management, keep the reception area tidy, answering and forwarding phone calls.