Experience

Building Controls Specialists Ltd

• United Kingdom
• Mechanical Or Industrial Engineering
• 1 - 100 Employee

• Office Coordinator

  • feb 2020 - –nu



Croner

• United Kingdom
• Business Consulting and Services
• 200 - 300 Employee

• Finance Coordinator

  • aug 2018 - feb 2020

  Providing administrative support to the Associate Director of Finance and wider Finance department. Part of my role is to organise and maintain the Associate Director of Finance’s diary and emails and make appointments on his behalf and includes the preparation of meeting agendas and any supporting documentation. I assist the Associate Director of Finance to ensure that work assigned by them to other individuals or departments is completed in order to meet deadlines and to delegate work in his absence. Assist with any internal reporting. Offer support to the Associate Director of Finance with HR issues, which consists of minute taking and drafting letters.I take overall responsibility and control of the company fleet of over 50 vehicles which includes maintenance and compliance of drivers. The role calls for a high level of confidentiality and professionalism at all times



Saville Audio Visual

• Conference Coordinator

  • okt 2005 - jun 2018

  Reporting to the Branch Manager and ensuring the efficient running of a busy Conference and Live Events office for the UK’s largest Audio Visual company. Working within a team to deliver a high standard of customer care from initial enquiry to project delivery. Responsibilities include:• First point of contact for all customer enquiries to the branch.• Co-ordinate customer requirements for their projects.• Ensuring that each project is recorded and processed efficiently from initial enquiry through to order processing on the InspHire system.• Being main point of contact for certain key accounts.• Liaison with internal and external suppliers • Raising customer invoices on Sage X3.• Working in partnership with the company’s credit control department to progress the prompt payment of customer invoices and act upon late payments.• Liaising with the other branches across the UK to organise internal sourcing and ordering of equipment and support for both UK and International events.• Working with the Event Project Manager to allocate and manage the workload for the technicians.• Book and monitor the use of hire vehicles in accordance with Health and Safety.• Responsible for all the allocation of costs associated with each project.• Reconcile and process staff credit card statements, control petty cash, process staff overtime, holidays and absences, order stationery and consumables.• Liaise with my manager for the monthly branch board report



Volvo Financial Services Ltd

• Service Contracts Administrator

  • apr 2004 - okt 2005

  Volvo Financial Services Ltd was responsible for all the service contracts on vehicles and trailers for the UK network of dealers. As part of the Contracts team and reporting to the Service Contracts Team Leader, my primary responsibility was to manage the service contracts for Volvo vehicles and trailers. Duties included:• The efficient processing and loading of service contracts for Volvo and non-Volvo vehicles and trailers. • Using an access database AS400 to book in the contracts when received.• Checking all supporting paperwork from the Volvo dealer to ensure there were no discrepancies. • Inputting the contracts on to a Nationwide system used by the Volvo dealers to log claims. • Calculating the estimated budget and correct income for the contract.• Reconciling all the contract information to the system, within a strict timescale and adhering to the Service Level Agreement agreed with Volvo.• Assist colleagues in other parts of the business in checking reporting for any RFL requirements



Doherty Waste Ltd

• Administrator

  • aug 2002 - apr 2004

  Privately owned Commercial waste management and recycling company based in Coventry. Reporting directly to the business owners and working in a busy office with responsibilities for developing and maintaining contracts for waste disposal from commercial and residential customers. Duties included:• Answering incoming calls and taking bookings and payments over the phone and in person. • Processing all customer invoicing and purchase invoices using a Sage system.• Issuing customer receipts and reconciling customer payments. • Processing late payments and outstanding accounts at month end.• Calculating and issuing weekly cash wages to staff.• Reconciling the cheques received daily and ensuring they were banked. • Using a database to record the driver’s daily activities and information• Liaising with the drivers over a radio system.



Tokheim IPS

• Assistant Contracts Manager /Branch Manager

  • aug 2000 - jun 2002

  Working for the Midlands office of this Global company specialising in the design, build and service of petrol station forecourts. Directly reporting to the Contracts Manager and following promotion, working for the Managing Director• Managing current client relationships and developing new accounts. • Organising and coordinating the high-pressured work schedules for a team of 8 engineers Nationwide. • Responsible for 2 office administrators and managing their daily work load and priorities.• Working directly with the Contracts Manager undertaking site surveys and attending business meetings • Generating quotations for clients often to strict deadlines.• Overseeing each client’s project through to completion

• Administrator/Senior Office Administrator

  • jul 1997 - aug 2000

  Initial role reporting directly to the Branch Manager in this rapidly growing company to establish systems and support for the daily functions and operations in a highly pressurised environment. Upon promotion working with the Regional Manager on projects for blue chip companies including, BP, Shell, Repsol and Tesco’s. Responsibilities included: • Developing office procedures including setting up filing systems, recording staff holidays and absences• Sourcing suppliers and negotiating pricing and creating a database• Ensuring that all materials were ordered for customer jobs and the relevant paperwork was raised. • Establishing new projects and ensuring all relevant authorities were notified of work being carried out. • Overseeing the Travel West Midlands fueling facilities service contract for all their depots across the area.