Teresa Greene

Customer Service Specialist at Polk County Clerk of the Circuit Court and Comptroller
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Contact Information
us****@****om
(386) 825-5501
Location
Lakeland, Florida, United States, US

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Experience

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Customer Service Specialist
      • Mar 2023 - Present
    • Photographer
      • Aug 2012 - Present

      I work photographing family/children/pet portraits, small events, sports teams, real estate, & commercial projects. Proficient use of camera and lighting equipment to achieve desired results. Utilizing Adobe Photoshop and Lightroom to correct and enhance images. Other Skills: Customer Service, creating galleries and prints, social media and website management. I work photographing family/children/pet portraits, small events, sports teams, real estate, & commercial projects. Proficient use of camera and lighting equipment to achieve desired results. Utilizing Adobe Photoshop and Lightroom to correct and enhance images. Other Skills: Customer Service, creating galleries and prints, social media and website management.

    • United States
    • IT System Data Services
    • 1 - 100 Employee
    • Team Lead
      • Sep 2021 - Mar 2023

      I currently work as the team lead of the alt media department and scanning department. Duties include working and guiding my team in uploading documents from microfiche into the computer data base, utilizing a scanning machine. Enter data on an excel spread sheet. Review images and adjust them to acquire the best possible copy. Use of Adobe Acrobat to review and crop PDF’s. Verify client information and attention to detail. Informing my team of changes in policies and procedures, training, and discussing mistakes and how to correct them. I have also worked prepping paper files for scanning, scanning paper files on a large IBML scanner, de prepping paper files, and other misc tasks assigned by management. Show less

    • Owner
      • Feb 2006 - Mar 2021

      I worked running day-to-day operations in a home daycare environment. I cared for children ages 6 weeks old to 6 years old. I planned daily activities, education, exercises, and crafts. Provided excellent customer service and communication to all the parents. Other skills included: Billing, payments, email and phone communication, scheduling, caregiver, & teacher. I worked running day-to-day operations in a home daycare environment. I cared for children ages 6 weeks old to 6 years old. I planned daily activities, education, exercises, and crafts. Provided excellent customer service and communication to all the parents. Other skills included: Billing, payments, email and phone communication, scheduling, caregiver, & teacher.

    • United States
    • Banking
    • Team Lead
      • Jun 2002 - Oct 2007

      Funding Department Team Lead - Supervised 3 team members. The Funding Department would wire funds or send checks to the title companies in order to fund the loan. Customer Service - Worked with mulitple mortgage brokers, mortgage underwriters and account executives to clear outstanding conditions to get loans funded on time. Data entry - Entered loan information related to funding Training - Trained new and temporary associates. Created a training manual with a visual screen-by-screen directions. Reports - used Microsoft Excel to create reports for customers showing what loans were funded, future loans to be funded, and any loans that could not be funded due to outstanding conditions. Knowledge of loan documents including appraisals, TIL's, & HUD's. Show less

    • United States
    • 1 - 100 Employee
    • Supervisor
      • Nov 2000 - Jun 2002

      Softlines Department Supervisor Children's Department Lingerie Department Softlines Department Supervisor Children's Department Lingerie Department

Education

  • College of DuPage
    Associate's degree, General Studies
    1997 - 1999

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