Experience

Tradecraft Coffee & Tea

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Contract Trainer

  • Nov 2021 - Present



Lady Falcon Coffee Club

• San Francisco, California, United States

• Lead Barista

  • Feb 2021 - Jan 2022



Blue Bottle Coffee

• United States
• Food and Beverage Services
• 500 - 600 Employee

• • Apr 2019 - Dec 2020

• • Mar 2018 - Apr 2019

• • Sep 2016 - Mar 2018

  •Worked in a team, utilizing constant communication to deliver specialty coffee products to guests with a focus on hospitality and sustainability •Demonstrated accountability to team members and management through encouraging the exchange of constant feedback •Upheld precise service protocol and Food Safe practices, ensuring each beverage is served to specific brew standards throughout high-volume situations with an emphasis on optimizing work processes



Trademark Event Productions, Inc.

• San Francisco Bay Area

• Production Assistant

  • Dec 2016 - Jan 2018

  •Provided on-site assistance in the production of large budget events •Utilised action-oriented solutions and ability to constantly transition between tasks to assist in all aspects of event production •Liaised between production team members and event vendors, ensuring the timely execution of production schedules •Provided on-site assistance in the production of large budget events •Utilised action-oriented solutions and ability to constantly transition between tasks to assist in all aspects of event production •Liaised between production team members and event vendors, ensuring the timely execution of production schedules



The University of British Columbia

• Canada
• Higher Education
• 700 & Above Employee

• Sales Assistant, Conferences and Accommodation

  • Feb 2016 - Aug 2016

  •Communicated directly with clients and liaised between departments to coordinate accommodation details for thousands of guests •Prepared contracts and communicated details to clients, collected payments and organised over 50 accounts with overlapping timelines while managing standard clerical duties during high volume periods of email, phone calls and walk-in clients •Acted as office receptionist, forwarded phone-calls and emails, managed conference room bookings *Seasonal Position •Communicated directly with clients and liaised between departments to coordinate accommodation details for thousands of guests •Prepared contracts and communicated details to clients, collected payments and organised over 50 accounts with overlapping timelines while managing standard clerical duties during high volume periods of email, phone calls and walk-in clients •Acted as office receptionist, forwarded phone-calls and emails, managed conference room bookings *Seasonal Position