Teresa Duncan

Human Resources Assistant at Cypress Environmental Partners
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Contact Information
us****@****om
(386) 825-5501
Location
Tulsa, Oklahoma Area, US

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Experience

    • United States
    • Environmental Services
    • 1 - 100 Employee
    • Human Resources Assistant
      • Dec 2019 - Present

       Developed and maintained strong relationships with department managers and associates Administered Benefits, including but not limited to, 401K, HSA, medical, dental, vision, etc. Audited benefit reports to ensure accuracy  Assisted Cypress employees with enrolling in benefit programs  Assisted with the transition from UltiPro to Oracle Cloud (HRIS systems) Assisted legal department in providing documentation for various legal processes Processed unemployment benefit claims from multiple states Processed requests for verifications of employment Provided excellent internal customer service to internal and remote employees

    • United States
    • Higher Education
    • 700 & Above Employee
    • Fulltime Student
      • Jan 2020 - Present

      Completing Bachelor's Degree in Management with an emphasis in Human Resources

    • Human Resources Assistant
      • Sep 2017 - Apr 2019

       Developed and maintained strong relationships with department managers and community leaders Created HR Related training, performed ACA audits, and created headcount tracking reports for management analysis Functioned as an integral part of the hiring process and communicated hiring recommendations to management  Assisted with the transition from Paycom to UltiPro (HRIS systems) Provided excellent internal customer service to community decisions makers by researching/responding in a timely fashion to all HR related questions and concerns

    • Finance/Placement Manager
      • Jul 2015 - Mar 2017

       Verified that students met all financial requirements as established and collected funds when due Completed student loan documentation as required for/by corporate and/or financial institutions Direct liaison between the graduate and the employer for the purpose of providing successful job placement and concurrent placement for all graduates Established a sufficient case load of industry contacts that agreed to employ successful graduates Supported the admissions team by assisting in scheduling prospective student seminars, obtaining pre-hire commitments, providing industry employer hiring qualifications, assisting in qualifying prospective students, and maintaining and providing a list of active employers and their hiring criteria

    • Insurance
    • 1 - 100 Employee
    • HR Administrator
      • Mar 2014 - Jul 2015

      Perform a full range of HR activities in areas of Employment, Labor Relations, Compensation, Benefits and TrainingAssist employees with Benefit issues, payroll issues and any HR related issuesManagement of employee database provides management with manpower weekly reports. Job postings, interviewing, New Hire Orientation and administrative paperwork with pre and new hire processCreated and maintain a spreadsheet for tracking employee attendance per point system attendance policy as well as composing and distributing any necessary attendance related disciplinary actions to Supervisors/Managers to be issued and tracking same to ensure issued in a timely mannerAdvises management regarding legal personnel issuesCustodian for petty cashAssist with incoming phone calls, greet visitors, and distribute mail, channels outgoing mail.

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Director of Career Services
      • Aug 2013 - Feb 2014

      Reported directly to the Vice President of Career Services and Campus Director and was responsible for the overall operation of the Career Services department including:Individual career counseling, interview coaching and post-interview (with potential employer or Career Services conducted mock-interview) feedback sessions Instruction of the Career Success 20 hour credit course designed to teach students proper interview, resume and cover letter writing, and job search strategiesCoordination of graduate/professional career fairs Establishing, cultivating and maintaining strong relationships with employers who may present potential hiring opportunities through in-person and on-line networking mediumsSupervision and training of one part-time Career Services ConsultantTracking graduate employment rate for more than ten different programs as specified by and for reporting to Accrediting Commission of Career Schools and Colleges (ACCSC) Identifying program related career opportunities for graduates through networking, internet search engines, employer web-sites and direct contact with employers, initiated by them or Career Services, and distribution of same to graduates verbally, through email, or job boards Assisting students in locating and obtaining “survival jobs” while attending schoolAdministrative responsibilities related to Career Services

    • Employment Advisor
      • May 2009 - Feb 2013

    • Employment Advisor
      • May 2009 - Feb 2013

      Assisted graduates and current students in creating/updating resumes and cover letters appropriate for their job search.Conduct graduate preparation classes during which training is provided for creating resumes and cover letters, job search methods, appropriate interview behavior and etiquette, how to present a professional appearance, etc.Met with students one-on-one during the eighth phase of their training, reviewing and providing feedback on specific exercises designed to increase their employability such as completing an employment application and having their “commercial” prepared for an interviewCreated useful methods of tracking statistics such as how many students originate from which states, where they are employed post-graduation, on-going, monthly and annual employment and verification percentages for accreditation.Counseled graduates on how best to handle specific, difficult interview questions and/or situations.Conducted “mock-interviews” with graduates and students, giving them feedback on ways to interview more productively.Assist graduates in seeking out employment opportunities in welding or related industries.Created and maintained mutually beneficial relationships with industry employers via e-mail, telephone (including “cold-calls”) and in person.Coordinated with the students/graduates and industry employer to set up interviews and weld tests.Tracked graduates for up to fourteen months, following-up on their job search progress, offering suggestions on other methods to try and obtaining their first industry related position for The Accrediting Commission of Career Schools and Colleges (ACCSC)..Verified employment information to meet the requirements of ACCSC accreditation.Maintained confidential graduate files including notes on each conversation conduction, lead given, etc. for compliance purposes

    • Switzerland
    • Human Resources Services
    • 700 & Above Employee
    • Staffing Consultant
      • Oct 2005 - Feb 2009

      Recruited potential candidates including screening resumes, performing phone screens of candidates and interviewing candidatesOnce the candidate was accepted, searched for the assignment or position (long term temporary, short term temporary, temp-to-hire or direct hire positions) that would provide the best fit for both the associate and the client.Built solid, amicable relationships with clients and learned as much as possible about the contact, the company and the open positions in order fill the position with the best possible candidate.Assessed all factors, then submitted resumes of top candidates with the appropriate skills, experience and work history to the clientCoordinated interviews between the client and associate(s)Followed-up with clients to secure an offer for the client accepted associate and with associate to keep them advised while the client assessed interview and made decisionCoordinated between client and associate to determine acceptable salary and start date.Continued to follow-up with client and associate until assignment was ended or associate was converted to client payroll, ensuring both client and associate satisfaction.Handling personnel issues, including assisting associate with any issues/concerns, counseling and corrective/disciplinary action.Completed all associated administrative duties in an accurate and timely manner.

    • Engineering Document Specialist
      • Aug 2004 - Jul 2005

      Originally employed as a temporary employee through Manpower to assist with reformatting Operating Instructions (OIs)Reformatted OIs, utilizing Microsoft Word, as directed by head engineerOnce reformatting was completed continued with AutoCraft, coordinating with all engineers on Honda line to maintain OIs, ensuring they were always accurate and updates were made as needed.Continued this position through two relocations, working from home and commuting 1 to 3 times per week as neededAfter resigning, spent 1 week training replacement, over the telephone and in person

    • Loan Originations Supervisor
      • Aug 1994 - Jul 2004

      Accepted a position in private (credit based) loans, supervising an average of 15 employees during regular staffing times and 75 - 100 employees during peak seasons. This included:Creating schedulesVerifying time worked vs. time enteredHandling personnel issues, including assisting employees with any issues/concerns, counseling and corrective/disciplinary actionInterviewing, hiring decisions and terminationsTraining and mentoringAnswering questions reference to processing loan applicationsCall escalationsDuring tenure, was “loaned” to various departments such as document capture, the call center, College Services, etc., on an as needed basisCoordinated with department manager, center manager and supervisors both at my location and in the Panama City, Florida center to ensure all departments were processing loan applications under same criteriaSpent 6+ years processing FFELP student loans based on criteria outlined by multiple state guarantee agencies and the Department of Education during which time was promoted to a team leadBegan as an Administrative Assistant in the Lender Relations Department. After a little over a year, transferred to the FFELP Loan Originations Department.

    • Private Loan Originations Supervisor
      • 1994 - 2004

Education

  • Northeastern State University
    Bachelor's degree, Management
    2019 - 2021
  • Tulsa Community College
    Associate of Applied Science, Human Resources Management/Personnel Administration, General
    2013 - 2017
  • Villanova University
    -
  • El Paso Community College
    Business
    1982 - 1984
  • Parkland High School
    Diploma, Acedemics
    1978 - 1982
  • Tulsa Community College
    Associate's Degree, Human Resources Management and Services
    2013 -
  • Tulsa Community College
    degree, Human Resources Management
    -
  • El Paso Community College
    -
  • Tulsa Community College
    Associates of Applied Science, Human Resources Management/Personnel Administration, General
    -

Community

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