Teresa Diez Saralegui

Especialista en ventas at 3DZ Spain
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Bilbao Metropolitan Area, ES
Languages
  • ingles Full professional proficiency

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Experience

    • Spain
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Especialista en ventas
      • Nov 2022 - Present

      I am responsible for assisting, guiding, and advising our clients in order to provide them with the best additive manufacturing solution, always taking into account their specific needs. A fundamental aspect of my job is to carefully listen to their requirements and understand their needs in order to offer them a personalized and tailored service. I am responsible for assisting, guiding, and advising our clients in order to provide them with the best additive manufacturing solution, always taking into account their specific needs. A fundamental aspect of my job is to carefully listen to their requirements and understand their needs in order to offer them a personalized and tailored service.

    • Spain
    • Software Development
    • 1 - 100 Employee
    • Customer Success Specialist
      • Jun 2020 - Nov 2022

      As a Customer Success Specialist, my main responsibility is to ensure customer satisfaction. I am dedicated to actively listening to their needs, guiding them through the decision-making process, and providing them with detailed and personalized information through the creation of proposals. Additionally, I conduct thorough follow-ups to ensure that their expectations are met and that they are satisfied with our products and services. As a Customer Success Specialist, my main responsibility is to ensure customer satisfaction. I am dedicated to actively listening to their needs, guiding them through the decision-making process, and providing them with detailed and personalized information through the creation of proposals. Additionally, I conduct thorough follow-ups to ensure that their expectations are met and that they are satisfied with our products and services.

    • Spain
    • Mechanical Or Industrial Engineering
    • Account Manager and benchmark operator
      • Jan 2019 - Jun 2020

      As an Account Manager, my main role is to facilitate decision-making for the client. I listen carefully to their needs in order to provide guidance, prepare quotes, and inform them about the various possibilities available. I maintain ongoing contact to ensure smooth and effective communication. Additionally, I am also responsible for managing the inventory of stock, consumables, and spare parts for our 3D printers. Furthermore, I am in charge of conducting benchmarks to evaluate and compare the performance of our products. Show less

    • Spain
    • Software Development
    • 1 - 100 Employee
    • ADMINISTRATIVE OFFICE SPECIALIST
      • Apr 2016 - Dec 2018

      - Hotline- technical support. - CRM. - After-sales following. - Customer Manager. - Travel management. - Customer service. - Envíos - Hotline- technical support. - CRM. - After-sales following. - Customer Manager. - Travel management. - Customer service. - Envíos

    • Spain
    • Design Services
    • 1 - 100 Employee
    • Co-Founder
      • Jun 2015 - Oct 2017

      Fashion designer in Kampalashop participating in the entire production process, both creative and technical. As well as the supervision and monitoring of the process of making the garment. - Design and development of the collection - Search for trends and fabrics - Moodboards - Pattern making, in charge of making patterns, responsible for their modifications and supervision of the prototypes of the models. - Court - Manufacture of the garment Fashion designer in Kampalashop participating in the entire production process, both creative and technical. As well as the supervision and monitoring of the process of making the garment. - Design and development of the collection - Search for trends and fabrics - Moodboards - Pattern making, in charge of making patterns, responsible for their modifications and supervision of the prototypes of the models. - Court - Manufacture of the garment

    • Spain
    • Travel Arrangements
    • 1 - 100 Employee
    • Administrative Support
      • Mar 2015 - May 2015

      Support commercial and product area - Data management - Customer Relationship Management (CRM) file management - Telephone attention - Preparation of proposals - Technical sheets Support commercial and product area - Data management - Customer Relationship Management (CRM) file management - Telephone attention - Preparation of proposals - Technical sheets

    • Spain
    • Aviation and Aerospace Component Manufacturing
    • 700 & Above Employee
    • Administrative Officer
      • Jun 2012 - Nov 2012

      - Telephone attention. - Extensive data management. - Counting of SAP boxes. - Billing. - Postage due. - Messaging management. - Work orders (machinery status control). - Telephone attention. - Extensive data management. - Counting of SAP boxes. - Billing. - Postage due. - Messaging management. - Work orders (machinery status control).

Education

  • INEDI
    estiista diseñador de moda, Diseño de moda
    2010 - 2014
  • Instituto europeo de diseño
    workshop nu trends
    2012 - 2012
  • Instituto europeo de diseño
    workshop, coolhunter
    2012 - 2012
  • Universidad del País Vasco/Euskal Herriko Unibertsitatea

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