Experience

Architects Registration Board of Victoria

• Australia
• Government Administration
• 1 - 100 Employee

• Senior Investigator

  • Apr 2022 - Present



ANZ

• Australia
• Banking
• 700 & Above Employee

• Case Manager

  • Mar 2021 - Apr 2022



Telecommunications Industry Ombudsman

• Australia
• Telecommunications
• 100 - 200 Employee

• Senior Resolution Officer

  • Apr 2019 - Mar 2021

• Dispute Resolution Officer

  • Nov 2017 - Apr 2019

• Dispute Resolution Officer - Triage

  • Jul 2018 - Oct 2018

  Secondment



Simon Nixon & Associates

• Solicitor

  • Aug 2016 - Nov 2017

• Law Clerk

  • Nov 2015 - Aug 2016



Spree Enterprise

• Facilities Services
• 1 - 100 Employee

• Administration Manager

  • Apr 2015 - Jul 2015

  Rsponsible for the running of the office and assisting office staff with various issues as they arise. HR duties such as new employee inductions, maintains employee files and ensuring foreign workers held a valid visa and work rights.

• Contracts and Customer Support Liason

  • Mar 2014 - Apr 2015

  Data entry and customer support.



Coffex Coffee Roasters

• Australia
• Food & Beverages
• 1 - 100 Employee

• Sales assistant

  • Apr 2010 - Dec 2014

  Customer service, coffee making, opening and closing of the store, cash handling and running of the store Customer service, coffee making, opening and closing of the store, cash handling and running of the store



Taylor & Preston Lawyers

• Legal Services
• 1 - 100 Employee

• Law Intern

  • Mar 2014 - Aug 2014

  Filtering potential client inquires, telephone attendance on existing clients and third parties; drafting briefs to counsel, statement of claims and other various court documents; liaising with Barristers and third parties; file management; basic reception duties. Filtering potential client inquires, telephone attendance on existing clients and third parties; drafting briefs to counsel, statement of claims and other various court documents; liaising with Barristers and third parties; file management; basic reception duties.