Project Manager

• Jul 2023 - Present

Investigation, intelligence and insight- i3 Analyst

• Jan 2021 - Jul 2023

Liaison

• Mar 2018 - Jan 2021

Business Support Analyst

• Aug 2016 - Mar 2018

Medical Assistant/Scribe

• Oct 2014 - Dec 2015

-Assist Dr. With up to 5 patients at one time and up to 50 patient in a day in order to keep the Dr. on schedule -Enter patient data into the EHR software for the Dr. to analyze and treat patients accordingly -Perform and document various procedures such as EKG, blood draw, shots and vital signs -Collaborate with the Dr. In patients' medical problems and needs -Educate patient on maintaining personal health and medication, both in person and over the phone -Serve as liaison between pharmacies and Dr. on medications prescribed and pending Show less

Business Analyst

• Mar 2014 - May 2014

~Worked independently to observe and identify problems of the office workflow. ~Developed metrics used to determine inefficiencies and areas for improvement. ~Documented process flows and developed requirements for functional improvements and enhancements. ~Conducted activity-based analysis of business processes and made recommendations based on the findings. ~Elicited stakeholder feedback and input through interviews and surveys ~Identified process boundaries and determined opportunities to automate processes and functions. ~Defined the scope and goal of new projects, including Electronic Referral system Show less

Manager

• Dec 2006 - Dec 2013

~Used an analytical approach to breakdown the store functions and build it back up to exceed expectations~Increased store sales by 38% by the second year from 438,000 to 700,000~Implemented and communicated store presentations for my store and other locations ~Solved computer, customer and inventory problems ~Collaborated with merchandise vendors and Home Office for training and product up dates~Interviewed, hired, trained and manage a team of 4 to 6 employees

Assistant Manager

• Mar 2000 - Dec 2006

~Assist manager with all aspects of operating the store~Promoted to manager in December 2006

Medical Assistant

• Jun 2006 - Dec 2006

Front office: insurance verification, cash flow, opening and closing of practice, updating patient records using medisoft Back office: triage patients, vital signs, nurse calls, inventory, assist with physicals, EKG, venipuncture, test, injections Front office: insurance verification, cash flow, opening and closing of practice, updating patient records using medisoft Back office: triage patients, vital signs, nurse calls, inventory, assist with physicals, EKG, venipuncture, test, injections