Teresa BEHR
Senior Solution Engineer at Parloa- Claim this Profile
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English Native or bilingual proficiency
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German Native or bilingual proficiency
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Turkish Elementary proficiency
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Spanish Limited working proficiency
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French Elementary proficiency
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Persian (Farsi) Limited working proficiency
Topline Score
Bio
LinkedIn User
Teresa is an incredibly effective trainer - combining deep technical expertise, an exacting attention to detail, a natural curiosity, and knack for delivering concise training and support to customers. Within weeks of being assigned to work on a complex product for machine learning, she had single handedly dove deep into how it worked and demonstrated a command of the tool that extended into new use cases in NLP leveraging her technical expertise. She can work with engineers, products, and end users alike to take complex topics and distill them to bite size pieces for training. She can answer questions easily and clearly. And her work is of the highest quality. Teresa's excellence raises the bar for the entire team. It has been a pleasure to work with Teresa!
Daniel Chin
Teresa is an exceptional data engineer with a keen eye for data quality and process improvements. I can always rely on her to deliver results even in the most critical situations and she was one of the key contributors on the team. She has the aptitude to learn the vast and constantly changing data collection needs. As a result, she is one of the rare members that knows a bit of every AI data collection workflow and strategies. To put some icing on the cake, she can also develop automation and programs to further streamline manual processes which improved overall efficiency and productivity for the team. It was a pleasure working with Teresa.
LinkedIn User
Teresa is an incredibly effective trainer - combining deep technical expertise, an exacting attention to detail, a natural curiosity, and knack for delivering concise training and support to customers. Within weeks of being assigned to work on a complex product for machine learning, she had single handedly dove deep into how it worked and demonstrated a command of the tool that extended into new use cases in NLP leveraging her technical expertise. She can work with engineers, products, and end users alike to take complex topics and distill them to bite size pieces for training. She can answer questions easily and clearly. And her work is of the highest quality. Teresa's excellence raises the bar for the entire team. It has been a pleasure to work with Teresa!
Daniel Chin
Teresa is an exceptional data engineer with a keen eye for data quality and process improvements. I can always rely on her to deliver results even in the most critical situations and she was one of the key contributors on the team. She has the aptitude to learn the vast and constantly changing data collection needs. As a result, she is one of the rare members that knows a bit of every AI data collection workflow and strategies. To put some icing on the cake, she can also develop automation and programs to further streamline manual processes which improved overall efficiency and productivity for the team. It was a pleasure working with Teresa.
LinkedIn User
Teresa is an incredibly effective trainer - combining deep technical expertise, an exacting attention to detail, a natural curiosity, and knack for delivering concise training and support to customers. Within weeks of being assigned to work on a complex product for machine learning, she had single handedly dove deep into how it worked and demonstrated a command of the tool that extended into new use cases in NLP leveraging her technical expertise. She can work with engineers, products, and end users alike to take complex topics and distill them to bite size pieces for training. She can answer questions easily and clearly. And her work is of the highest quality. Teresa's excellence raises the bar for the entire team. It has been a pleasure to work with Teresa!
Daniel Chin
Teresa is an exceptional data engineer with a keen eye for data quality and process improvements. I can always rely on her to deliver results even in the most critical situations and she was one of the key contributors on the team. She has the aptitude to learn the vast and constantly changing data collection needs. As a result, she is one of the rare members that knows a bit of every AI data collection workflow and strategies. To put some icing on the cake, she can also develop automation and programs to further streamline manual processes which improved overall efficiency and productivity for the team. It was a pleasure working with Teresa.
LinkedIn User
Teresa is an incredibly effective trainer - combining deep technical expertise, an exacting attention to detail, a natural curiosity, and knack for delivering concise training and support to customers. Within weeks of being assigned to work on a complex product for machine learning, she had single handedly dove deep into how it worked and demonstrated a command of the tool that extended into new use cases in NLP leveraging her technical expertise. She can work with engineers, products, and end users alike to take complex topics and distill them to bite size pieces for training. She can answer questions easily and clearly. And her work is of the highest quality. Teresa's excellence raises the bar for the entire team. It has been a pleasure to work with Teresa!
Daniel Chin
Teresa is an exceptional data engineer with a keen eye for data quality and process improvements. I can always rely on her to deliver results even in the most critical situations and she was one of the key contributors on the team. She has the aptitude to learn the vast and constantly changing data collection needs. As a result, she is one of the rare members that knows a bit of every AI data collection workflow and strategies. To put some icing on the cake, she can also develop automation and programs to further streamline manual processes which improved overall efficiency and productivity for the team. It was a pleasure working with Teresa.
Credentials
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Natural Language Processing Specialization
DeepLearning.AINov, 2021- Nov, 2024
Experience
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Parloa
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Germany
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Software Development
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100 - 200 Employee
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Senior Solution Engineer
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Dec 2022 - Present
** Company specialization: multi-channel (voice, chat) CX bots ** What I Do: * Advise customers on connecting backend systems to Parloa via REST interfaces and implement connections from the Parloa side * Design complex CX strategies and help customers implement them in Parloa * Develop and deploy custom text post-processing services in TypeScript * Develop alternative LLM-based solutions and benchmark their performance against traditional state-machine NLU… Show more ** Company specialization: multi-channel (voice, chat) CX bots ** What I Do: * Advise customers on connecting backend systems to Parloa via REST interfaces and implement connections from the Parloa side * Design complex CX strategies and help customers implement them in Parloa * Develop and deploy custom text post-processing services in TypeScript * Develop alternative LLM-based solutions and benchmark their performance against traditional state-machine NLU systems * Work closely with other teams throughout the company to clarify customer requirements and communicate between our engineers and the client as needed * Investigate and troubleshoot highly technical issues within telephony systems and core product Show less ** Company specialization: multi-channel (voice, chat) CX bots ** What I Do: * Advise customers on connecting backend systems to Parloa via REST interfaces and implement connections from the Parloa side * Design complex CX strategies and help customers implement them in Parloa * Develop and deploy custom text post-processing services in TypeScript * Develop alternative LLM-based solutions and benchmark their performance against traditional state-machine NLU… Show more ** Company specialization: multi-channel (voice, chat) CX bots ** What I Do: * Advise customers on connecting backend systems to Parloa via REST interfaces and implement connections from the Parloa side * Design complex CX strategies and help customers implement them in Parloa * Develop and deploy custom text post-processing services in TypeScript * Develop alternative LLM-based solutions and benchmark their performance against traditional state-machine NLU systems * Work closely with other teams throughout the company to clarify customer requirements and communicate between our engineers and the client as needed * Investigate and troubleshoot highly technical issues within telephony systems and core product Show less
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C3 AI
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United States
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Software Development
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700 & Above Employee
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Senior Technical Trainer
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Jan 2022 - Oct 2022
**Company specialization: enterprise-scale AI applications** Collaborated closely with internal SMEs and instructional designers to develop learning content for all areas of C3 AI's products (low-code/no-code, data engineering, data science, application development) Programmed POC applications across several industries/topic areas using C3 AI's Javascript-based tools and Python SDK, including a demonstrated access- and user-management system across multiple C3 training and… Show more **Company specialization: enterprise-scale AI applications** Collaborated closely with internal SMEs and instructional designers to develop learning content for all areas of C3 AI's products (low-code/no-code, data engineering, data science, application development) Programmed POC applications across several industries/topic areas using C3 AI's Javascript-based tools and Python SDK, including a demonstrated access- and user-management system across multiple C3 training and development environments Curated data and wrote Python scripts to produce additional high-quality, realistic datasets for use in training Worked closely with customers, partners, and new C3 employees to deliver training and technical support; maintained high training standards while maximizing opportunities for individualized support to ensure student success Worked with PMs and engineering teams on pre-release features and new products (Ex Machina, V8), including user testing and QA
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Technical Trainer
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Mar 2021 - Dec 2021
Collaborated on and designed self-learning course content around C3 AI's enterprise AI software (Javascript-based software platform); supported students across the world during training in instructor-led virtual courses as well as one-on-one sessions on-demand Developed online training course for C3 AI's Citizen Data Scientist program and for our low-code/no-code data wrangling and ML tool, C3 AI Ex Machina
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Freelance and Contract
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Paderborn, Germany
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Translation and Editing
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Jan 2010 - Dec 2021
freelance editing and translation of research articles, technical white papers and documents, books, and administrative documents freelance editing and translation of research articles, technical white papers and documents, books, and administrative documents
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Amazon Web Services (AWS)
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Data Engineer
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Feb 2020 - Jan 2021
**Team Focus: AI Data team for Lex (chatbot service)** (contract position via Populous Group) Authored and QA'd FiniteStateTransducer grammars to automatically process categories of linguistic data in 5 languages (English, Spanish, French, German, Italian); used version-control and PR tools (Git and Amazon's CodeCommit) to deploy deliverables to production code base Wrote language-agnostic data-parsing scripts in Python to perform basic QA on delivered datasets and create… Show more **Team Focus: AI Data team for Lex (chatbot service)** (contract position via Populous Group) Authored and QA'd FiniteStateTransducer grammars to automatically process categories of linguistic data in 5 languages (English, Spanish, French, German, Italian); used version-control and PR tools (Git and Amazon's CodeCommit) to deploy deliverables to production code base Wrote language-agnostic data-parsing scripts in Python to perform basic QA on delivered datasets and create automated reports (scripts were used for English, Spanish, French German, Italian, and Japanese, and tested to work with Chinese, Russian, Arabic, and Hindi) Liaised with 3rd party vendors on delivered data and code artifacts; QA'd deliveries and provided feedback Created ML model analysis dashboard by parsing resulting (text log and JSON) files from ML training jobs stored on the server; designed tools with Plotly's Dash framework to compare both general statistical outcomes and concrete results for specific test cases from 2 competing models Programmed a browser-based vendor-training tool using Plotly's Dash and deployed Dockerized POC version on ECS Show less **Team Focus: AI Data team for Lex (chatbot service)** (contract position via Populous Group) Authored and QA'd FiniteStateTransducer grammars to automatically process categories of linguistic data in 5 languages (English, Spanish, French, German, Italian); used version-control and PR tools (Git and Amazon's CodeCommit) to deploy deliverables to production code base Wrote language-agnostic data-parsing scripts in Python to perform basic QA on delivered datasets and create… Show more **Team Focus: AI Data team for Lex (chatbot service)** (contract position via Populous Group) Authored and QA'd FiniteStateTransducer grammars to automatically process categories of linguistic data in 5 languages (English, Spanish, French, German, Italian); used version-control and PR tools (Git and Amazon's CodeCommit) to deploy deliverables to production code base Wrote language-agnostic data-parsing scripts in Python to perform basic QA on delivered datasets and create automated reports (scripts were used for English, Spanish, French German, Italian, and Japanese, and tested to work with Chinese, Russian, Arabic, and Hindi) Liaised with 3rd party vendors on delivered data and code artifacts; QA'd deliveries and provided feedback Created ML model analysis dashboard by parsing resulting (text log and JSON) files from ML training jobs stored on the server; designed tools with Plotly's Dash framework to compare both general statistical outcomes and concrete results for specific test cases from 2 competing models Programmed a browser-based vendor-training tool using Plotly's Dash and deployed Dockerized POC version on ECS Show less
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BENTELER Group
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Austria
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Motor Vehicle Manufacturing
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700 & Above Employee
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Projektingenieurin (project engineer/data engineer)
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May 2018 - Dec 2019
** Company focus: steel tube manufacturing (Business Unit Seamless [Rohrtechnologie Nahtlos])** Data analytics and development of mulitple web-based production monitoring dashboards and simulation tools written in Python (Plotly's Dash) and deployed on Dockerized Kubernetes Wrote data pipelines to query structured stored SQL data as well as to process and store raw measurement data directly from the sensor channels (IBA-Analyzer files) in order to use it in said… Show more ** Company focus: steel tube manufacturing (Business Unit Seamless [Rohrtechnologie Nahtlos])** Data analytics and development of mulitple web-based production monitoring dashboards and simulation tools written in Python (Plotly's Dash) and deployed on Dockerized Kubernetes Wrote data pipelines to query structured stored SQL data as well as to process and store raw measurement data directly from the sensor channels (IBA-Analyzer files) in order to use it in said dashboards Wrote stored processes and cron jobs to calculate additional benchmarks and information for production monitoring on a regular basis; set up automated email alerts on both a regular basis (e.g. daily production overview from the Hot Rolling Mill) as well as threshold-based anomaly alerts (e.g. warnings about tempering ovens in the Small-Diameter Tube hall) Worked closely with departments and plant management to design specific tools on request and "find an answer to my question" Project-managed internal QA projects Show less ** Company focus: steel tube manufacturing (Business Unit Seamless [Rohrtechnologie Nahtlos])** Data analytics and development of mulitple web-based production monitoring dashboards and simulation tools written in Python (Plotly's Dash) and deployed on Dockerized Kubernetes Wrote data pipelines to query structured stored SQL data as well as to process and store raw measurement data directly from the sensor channels (IBA-Analyzer files) in order to use it in said… Show more ** Company focus: steel tube manufacturing (Business Unit Seamless [Rohrtechnologie Nahtlos])** Data analytics and development of mulitple web-based production monitoring dashboards and simulation tools written in Python (Plotly's Dash) and deployed on Dockerized Kubernetes Wrote data pipelines to query structured stored SQL data as well as to process and store raw measurement data directly from the sensor channels (IBA-Analyzer files) in order to use it in said dashboards Wrote stored processes and cron jobs to calculate additional benchmarks and information for production monitoring on a regular basis; set up automated email alerts on both a regular basis (e.g. daily production overview from the Hot Rolling Mill) as well as threshold-based anomaly alerts (e.g. warnings about tempering ovens in the Small-Diameter Tube hall) Worked closely with departments and plant management to design specific tools on request and "find an answer to my question" Project-managed internal QA projects Show less
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Paderborn University
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Germany
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Higher Education
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500 - 600 Employee
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Masters Candidate/Research Assistant
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Sep 2017 - Mar 2018
Thesis: investigated the effects of a flexible rolling process on aluminum alloy to created tailored blanks for the automobile industry Thesis: investigated the effects of a flexible rolling process on aluminum alloy to created tailored blanks for the automobile industry
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STIHL USA
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United States
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Machinery Manufacturing
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700 & Above Employee
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Technical Training Coordinator
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Jan 2017 - Aug 2017
Company specialization: Outdoor power equipment Performed needs analyses of departments and functional areas; sourced and obtained requisite training Company specialization: Outdoor power equipment Performed needs analyses of departments and functional areas; sourced and obtained requisite training
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Private
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San Rafael, California
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"Parental" Leave
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Jul 2016 - Dec 2016
Personal leave of absence to help care for my newborn niece and nephew Personal leave of absence to help care for my newborn niece and nephew
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Professional Development Trainer
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Oct 2013 - Mar 2016
Designed and delivered twice-yearly professional development seminars Designed and delivered twice-yearly professional development seminars
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Paderborn University
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Germany
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Higher Education
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500 - 600 Employee
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Research Associate / Academic Staff
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Oct 2012 - Mar 2016
Research Associate, (Department of English and American Studies) Research: Data collection and analysis, creation and organization of data corpora; study design, completion; evaluation of collected data, documentation of results in both qualitative and quantitative form Teaching/Administrative: course design, materials development (especially within/for online learning environments); evaluation, program/course development based on evaluation results; accreditation of study… Show more Research Associate, (Department of English and American Studies) Research: Data collection and analysis, creation and organization of data corpora; study design, completion; evaluation of collected data, documentation of results in both qualitative and quantitative form Teaching/Administrative: course design, materials development (especially within/for online learning environments); evaluation, program/course development based on evaluation results; accreditation of study programs; student advising; self-administration of course offerings (seminars with 20-35 students, lecture with 300+ students) Research Areas: invented lexemes, word formation; phonetics and phonoaesthetics/sound symbolism; non-native/learner English
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Technical English Instructor
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Apr 2010 - Mar 2015
Course and materials design for technical English (Mechanical Engineering)
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Research Associate / Academic Staff
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Apr 2011 - Oct 2012
Research associate for the group Technikdidaktik (Didactics of Technology Education) -- teacher training for future vocational school teachers (mechanical engineering/metalworking, electronics, computer science) Research: Equipping training "learner laboratory"; study design, completion; data collection and analysis (qualitative); evaluation of collected data, documentation and publication of results; research grant applications (ca. 30,000 EUR acquired [in cooperation] in first… Show more Research associate for the group Technikdidaktik (Didactics of Technology Education) -- teacher training for future vocational school teachers (mechanical engineering/metalworking, electronics, computer science) Research: Equipping training "learner laboratory"; study design, completion; data collection and analysis (qualitative); evaluation of collected data, documentation and publication of results; research grant applications (ca. 30,000 EUR acquired [in cooperation] in first year) Teaching/Administrative: course design, materials development; liaising with local schools and businesses; student advising; self-administration of course offerings (seminars with ca. 10 students)
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Trainee
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Aug 2010 - Sep 2010
Company Specialization: special-order equipment for prototype construction (welding jigs, workpiece gauges, etc.) for the automotive industry Company Specialization: special-order equipment for prototype construction (welding jigs, workpiece gauges, etc.) for the automotive industry
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English Teacher
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Sep 2006 - Jun 2010
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Fulbright Scholar / PAD Teaching Assistant
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Sep 2006 - Jun 2008
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Trainee
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Aug 2008 - Sep 2008
Company specialization: hydraulics, pneumatics, special-order machinery Company specialization: hydraulics, pneumatics, special-order machinery
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Education
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Universität Paderborn
Master of Science - MS, Mechanical Engineering (Concentrations: Mechatronics, Reliability Engineering, Material Sciences) -
Boston College
B.A., English, German Studies
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