Terence Soetedja

Digital Media Producer at nbn™ Australia
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Location
Melbourne, Victoria, Australia, AU

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Nikhil Bora

I had the pleasure of working with Terence for two years at Telstra Digital. He is a great multi-tasker who handles everything from storyboard illustration, producing and client interactions to technical duties. He was a huge help when I work and always rely on him. We had a great deal when we are on the same project. He is has a great sense of humour and a wonderful positive attitude. I hope to have the opportunity to work with Terence again in the future. I miss working with him.

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Experience

    • Digital Media Producer
      • Nov 2018 - Present

    • Communications Lead
      • May 2018 - Present

      Identify, develop and manage the PSA communications channels to assist business-wide awareness, understanding and engagement.Being creative through the means of video, creativity and visuals to grow an audience and thereby positively impact employee engagement, as well as change adoption.

    • Australia
    • Telecommunications
    • 700 & Above Employee
    • Video Production Manager
      • Aug 2015 - Mar 2018

      Developed a cohesive in-house Video Production team with Telstra Digital Studio and its Mumbai Studio partnersProduced Techmates Series and strategically published on social platform, increasing organic views to over 123KArt directed and produced promotional video for Telstra & Microsoft OneDrive which is published on Telstra’s various platformsProduced internal training video to encourage staff engagement with creative and fun contentSuccessfully influenced Telstra to produce a creative advertisement for Telstra’s Travel Pass promoSet the current visual standard, look and feel for Telstra’s How To video series.

    • NBN & VAS Online Sales Specialist
      • Nov 2013 - Aug 2015

      Increased digital NBN sales figures by over 100% due to sales campaigns and promotional offersDeveloped social media strategies and campaigns that increased Telstra’s eBay store sales by over 200%Tactfully placed banners and campaign content across multiple channels sites such as Telstra.com, social, MyAccount (customer login), and KIT (customer monthly eNewsletter) which allowed for an increase in views, education and salesProject managed Telstra’s phase 1 NBN webpage redesign

    • Operations Lead
      • Jan 2010 - Nov 2013

      Ensured operational targets and measures are kept to a Global Contact Centre standardMentored centre scheduler to develop their skills to an operation leadCoached contact centre team leaders to ensure quality and high standard of customer service are above standard

    • Australia
    • Higher Education
    • 700 & Above Employee
    • Interactive Programming Tutor & Lecturer
      • Jan 2011 - Aug 2011

      Formally presented a weekly lecture to over 60 students Create weekly class tutorial lessons and lecture notes Liaise with course coordinator to ensure tutorials and course outline are of high education standard Mentor students and ensure they’re engaged with progression and learning content Formally presented a weekly lecture to over 60 students Create weekly class tutorial lessons and lecture notes Liaise with course coordinator to ensure tutorials and course outline are of high education standard Mentor students and ensure they’re engaged with progression and learning content

    • Graphic Design
    • 1 - 100 Employee
    • Freelance Graphic Artist
      • Aug 2002 - Jun 2005

      Local small business in South-Eastern suburbs providing graphic design solutions Designed high octane bottle label public sales Created corporate identity design for mechanical & car modification shop front Local small business in South-Eastern suburbs providing graphic design solutions Designed high octane bottle label public sales Created corporate identity design for mechanical & car modification shop front

Education

  • Victoria University
    Bachelor of Arts (BA), Multimedia
    2007 - 2008
  • Chisholm Institute
    Diploma of Arts, Graphic Design
    2000 - 2001

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