Data Engineer III

• Apr 2022 - Present

➔ Managed Agile practises such as Sprint Planning, Reviews, Retrospectives, and worked with product owners to prioritise product backlog as Scrum Master➔ Modernised a legacy monolithic system with micro-services architecture.➔ Created data processing flows for extract, transform, and load (ETL).➔ Built micro-services for processing hundreds of thousands of documents daily.➔ Designed data schemas, and optimised data stores to enable efficient storage andsearch across millions of documents.➔ Enabled observability and monitoring with automated recovery mechanisms. Show less

Software Engineer II

• Jun 2018 - Apr 2022

➔ Developed frontend enterprise web applications, and backend micro-services toservice API requests.➔ Deployed web applications and micro-services using container orchestration viaKubernetes.➔ Liaised with stakeholders and users to gather requirements and feedback.➔ Provided maintenance, and operations support for users of enterprise webapplications.

Data Scientist I

• Jun 2017 - Jun 2018

Data Analytics (Industrial Attachment)

• Oct 2016 - Mar 2017

- Increased the efficiency of data analytics tenfold by implementing a clickstream data analytics system using Apache Spark on Google Cloud Dataproc & BigQuery. - Enabled the management to make better business decisions for increased marketing effectiveness and higher revenue with data visualisations using Tableau. - Increased the efficiency of data analytics tenfold by implementing a clickstream data analytics system using Apache Spark on Google Cloud Dataproc & BigQuery. - Enabled the management to make better business decisions for increased marketing effectiveness and higher revenue with data visualisations using Tableau.

Software Application Developer

• Feb 2015 - Aug 2015

- Enhanced an insurance sales application and deployed to production. - Improved business processes by automated batch scripts and Excel VBA. - Redeveloped an outdated corporate website with a responsive design and payment system. - Enhanced an insurance sales application and deployed to production. - Improved business processes by automated batch scripts and Excel VBA. - Redeveloped an outdated corporate website with a responsive design and payment system.

Assistant Protocol Officer (NS)

• Dec 2012 - Dec 2014

National Service (NS) - Planned & Organised major police events such as INTERPOL Conferences, Police Day Parade & Annual Dinner, Distinguished Service Order for (former) INTERPOL Secretary General Ronald Noble. - Hosted Foreign Dignitaries of Police Forces and Ministries of Interior/Home Affairs from around the world. National Service (NS) - Planned & Organised major police events such as INTERPOL Conferences, Police Day Parade & Annual Dinner, Distinguished Service Order for (former) INTERPOL Secretary General Ronald Noble. - Hosted Foreign Dignitaries of Police Forces and Ministries of Interior/Home Affairs from around the world.

Customer Care Officer

• Aug 2012 - Nov 2012

- Serviced Microsoft Singapore's corporate customers through calls, emails, and virtual support. - Reported on corporate customer service statistics to ensure KPIs on customer satisfaction were met. - Discovered areas for improvement through visualisation of statistics. - Serviced Microsoft Singapore's corporate customers through calls, emails, and virtual support. - Reported on corporate customer service statistics to ensure KPIs on customer satisfaction were met. - Discovered areas for improvement through visualisation of statistics.

Development Intern

• Sep 2011 - Feb 2012

App development, business development, and marketing. App development, business development, and marketing.