Experience

HOOP Brand Activation

• New Zealand
• Retail
• 1 - 100 Employee

• Warehouse Manager

  • Nov 2018 - Present



Rothford food brokers

• 1 - 100 Employee

• National Merchandising Manager

  • Jan 2017 - Nov 2018

  Responsible for all merchandising requirements within Foodstuffs and Progressive in Auckland for Rothford Foodbrokers and our Clients.Key Responsibilities include:• Ensuring Accessibility and Visibility of Brands within Outlets • Driving Sales growth and Market Share • Ensure execution of Promotional campaigns • Optimized fridge / shelf and floor share / Relays• Updating Merchandising Team Call Schedules and Frequency nationally• Manage Leave Planner and Cover for staff• Effective communication to national Merchandising and Sales Team• Loading and reporting of Surveys and Objectives to teams via Opmetrix system• Reduce non-value-adding work • Achieve Customer satisfaction levels • Professional communication, behaviour and actions • Train and Development of Merchandising Teams • Recruitment and Performance management for direct reports• People Growth • Fully competent team – in field assessment, mentoring and coaching • Ensure adherence to all Company Policies

• UNI Merchandising Manager

  • Apr 2017 - Dec 2017

• Senior Sales Merchandiser

  • Jan 2017 - Apr 2017



Unilever

• United Kingdom
• Manufacturing
• 700 & Above Employee

• Customer Service Representative

  • Jun 2016 - Dec 2016

  Working largely independently in Supermarkets, managing a geographical territory implementing customer plans, identifying & leveraging opportunities, communicating to the customer, providing information to facilitate plans, maintaining & building customer relationships within strict timeframes & ensuring prompt communication with the business.KEY DATA/INDICATORS:NPD – Measured on Speed to ShelfPromotional Programme Accuracy – Compliance / Ability to influence stockweightVisibility and availability of Unilever portfolioRelays/Planograms when required within strict timeframePromotional programme efficiency – LeverageInfluencing stores for discretionary space promotionsReporting all KPI’s as required via TabletWeekly Phone ConferenceComplete job in a safe manner adhering to OH&S policies



IMPERIAL Retail Logistics

• South Africa
• Transportation, Logistics, Supply Chain and Storage
• 400 - 500 Employee

• Regional Operations Manager

  • Jun 2015 - Oct 2015

  Ensuring Accessibility and Visibility of Brands within OutletsDriving growth on Market shareContinuous alignment between Channel and Sales departmentsMarketing and Channel cycle / campaign plans implementationOptimized fridge / shelf and floor shareMerchandising Team plans and schedules in place Budget controlOptimise resources effectively Corporate Merchandising plans executed effectively, progress reviewed and actions revisedTimely and validated input data to reportsReduce non-value-adding work Achieve attendance and positive discipline targets – people problems solved quickly, reducing grievancesAchieve Customer satisfaction levelsProfessional communication, behavior and actions Team performance is on standardDevelopment plans are in place – People GrowthFully competent team – in field assessment and coachingMarket intelligence – new merchandise innovationsIn trade excellence of Off Premise merchandising Responsible for Western Cape, South Western District, Northern Cape and Free State Sub-Regions



Distell

• South Africa
• Beverage Manufacturing
• 700 & Above Employee

• Regional Merchandising Manager

  • Jul 2009 - May 2015

  Ensuring Accessibility and Visibility of Brands within OutletsDriving growth on Market shareContinuous alignment between Marketing, Channel and Sales departmentsMarketing cycle plans implementationOptimized fridge/shelf and floor shareTeam plans and schedules in place Budget controlOptimise resources effectively Corporate Merchandising plans executed effectively, progress reviewed and actions revisedTimely and validated input data to reportsReduce non-value-adding work Achieve attendance and positive discipline targets – people problems solved quickly, reducing grievancesAchieve Customer satisfaction levelsProfessional communication, behavior and actions Team performance is on standardDevelopment plans are in place – People GrowthFully competent team – in field assessment and coachingMarket intelligence – new merchandise innovation Professional and quality implementation of events In trade excellence of off con merchandising and events teamsResponsible to drive usage and value from Merchandising Goods Warehouse (+- $1.2m)

• Merchandising Representative

  • Mar 2006 - Jun 2009

  Managing Control of Own Expense BudgetMaintain constant Customer Service ExcellenceMaintaining a good relationship with customers.Writing and compiling monthly reports. (own area & regional)Compiling RMM reports – Directors meeting in regionContinuous improvement with forward share and brand buildingRelieving RSM when on LeaveManaging own team consisting of 3 x Merchandising AssistantsImplementing and Maintaining Brand Specific CyclesSign Writing (Visible Pricing in Trade)Compiling, Negotiating and Implementation of Forward Share Contracts for Regional / Independent Retail Accounts, outside of normal Company Cycles / Contractual AgreementsAttending to all Merchandising Requests

• Sales Representative

  • Jul 2003 - Feb 2006

  Constant Customer Service ExcellenceSelling and marketing new and existing products.Reaching sales targets at the end of each monthReaching Set Distribution Targets (Premium Brands)Writing monthly reports. (own area & region)Attending to customer needsMaintaining a good relationship with customers.Negotiating and Dealing with Key Account Customers.Ensuring achievement of Key Account Contracted Targets per brand. (Drive brands)Attending to customer complaints, such as quality problems and account queries.Responsible for organizing promotions and in – store tastings.Continuous improvement with forward share and brand buildingPlacing orders for customers.Negotiating deals with customers on specific brands. (non-Contracted)Responsible for merchandising in Local and Country outletsNegotiating floor space and implementing all cyclesRelieving Regional Sales Manager when on LeaveAssisting Regional Sales Manager with Budgetary Recons