Terence Koh
Operations Director at Cactoz Pte Ltd- Claim this Profile
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English Competencia bilingüe o nativa
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Chinese Competencia bilingüe o nativa
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Bio
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Credentials
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Acronis Certified Engineer
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Aruba Certified Mobility Associate
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Cisco Certified Network Associate (CCNA)
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Cisco SMB Engineer Certified
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HP Accredited Integration Specialist Network Infrastructure
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IBM Certified Specialist Midrange Storage Support V4
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IBM Certified Specialist PureFlex Technical Support V1
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IBM Certified Specialist Storwize V7000 Technical Solutions V2
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Microsoft Certified Technology Specialist: System Center Operations Manager 2007, Configuration
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Microsoft Certified Technology Specialist: Windows Server Virtualization, Configuration
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Symantec Technical Specialist: Symantec Backup Exec
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Trend Micro Certified Security Expert
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VMware Certified Professional 5 Data Center Virtualization
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VMware VTSP - MGMT (Management 5)
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Experience
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Cactoz Pte Ltd
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Singapore
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Information Technology & Services
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1 - 100 Employee
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Operations Director
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nov. de 2022 - - actualidad
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Technical Director
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abr. de 2021 - - actualidad
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Technical Director
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ago. de 2015 - mar. de 2021
Overseeing Teams involving Project Deployment, Technical Service, Maintenance Support and Managed Services.
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Technical Manager
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jul. de 2005 - jul. de 2015
- Managing a team of Engineers and Support Engineers.- Team supporting a large group of Maintenance Contract Customers.- Team involving in Technical consultancy in Presales engagement.- Team performing Deployment Projects.- Proficient in Virtualization Design and Deployment.- Proficient in Network Infrastructure Design and Deployment.- Experience in DR Exercise, Restoration.
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Network Engineer
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mar. de 2001 - jul. de 2005
- Proficient in Networking.- Deployment of Routers, Cisco, HP, Thomson, D-Link, Linksys.- Deployment of Switches, Cisco, HP, 3Com, - Deployment of Firewalls, Cisco ASA, Juniper, Fortigate, Sonicwall, Watchguard, Checkpoint.- Deployment of Packet Shaper, Packeteer- Deployment of Anti-Spam Gateway, Ironport, Barracuda, Symantec.- Deployment of Wireless, Cisco, HP, Aruba.- Deployment of SSLVPN, Juniper, Aventail, Sonicwall, Fortigate- Deployment of IPsec VPN, Site-to-Site, Remote User-to-Site.- Manage network connectivity to multiple sites.- Proficient in Server Hardware, IBM, HP, Dell, Siemens- Experience in IBM / HP Blade Chassis- Experience in Storage, IBM, HP, EMC, Hitachi, Dell, Tandberg.- Proficient in Storage Provisioning, SAN Zoning, LUN Masking, RAID Management, Host Presentation.- Deployment of Microsoft Servers- Deployment of Workgroup / NT Domain / Active Directory- Deployment of MS Clusters File Sharing / Exchange / SQL / Hyper-V- Deployment of Email Servers, MS Exchange, MDaemon, Kerio, PostOffice, etc.- Deployment of Web & FTP Servers- Deployment of Terminal Servers- Proficient in Backup solutions, Symantec, CA Arcserve, Norton Ghost- File Server Migration- User Profile Migration- Provides Level 1/2/3 Technical Support.- Servers / Rack / IT relocation
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Information Systems Manager
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abr. de 2000 - mar. de 2001
- Managing an IT team to support in-house IT infrastructure.- Maintaining public Web/Email/FTP servers- Managing a team of Application Engineers for development and support of Web applications.- Working with educators to provide academical assessments to be digitally available on our website for various levels of students.- Working with web/graphic designers to produce creative web contents. - Managing an IT team to support in-house IT infrastructure.- Maintaining public Web/Email/FTP servers- Managing a team of Application Engineers for development and support of Web applications.- Working with educators to provide academical assessments to be digitally available on our website for various levels of students.- Working with web/graphic designers to produce creative web contents.
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Systems Support Engineer
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mar. de 1998 - abr. de 2000
Implementation and Technical Support for Linux-Based All-in-one Servers.- Technical Support for Linux Servers, SAMBA, Squid, Apache Web, POP3 Email, DNS, FTP, Print, DHCP, Encryption, etc.- Configuration of routers, firewalls and switches to integrate with products.- Provide hardware support.- Perform Email Domain/DNS migration- Integration with Microsoft workgroup/domain environment.- Provide Level 2 Support. Implementation and Technical Support for Linux-Based All-in-one Servers.- Technical Support for Linux Servers, SAMBA, Squid, Apache Web, POP3 Email, DNS, FTP, Print, DHCP, Encryption, etc.- Configuration of routers, firewalls and switches to integrate with products.- Provide hardware support.- Perform Email Domain/DNS migration- Integration with Microsoft workgroup/domain environment.- Provide Level 2 Support.
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IT Support Specialist
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may. de 1997 - mar. de 1998
MIS Team, Product Specialists in Firewall, Internet Access Management, and Web Content Filtering.- Specialized in Windows NT 4.0- Proficient in deploying Firewall, Checkpoint, Firewall-1 and Fortigate.- Proficient in Microsoft Workgroup and Domain deployment.- Setting up FTP, Web and Email Servers.- Configuration of Proxy and Web Filtering servers.- Manage Novell Netware and Solaris Servers- Provide in-house MIS support- Configuration of Internet Access via Dial-up Modems, Cisco routers with V.35 interface.- Provide Technical Support for in-house brand of PCs and Laptops.
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IPC Corporation Ltd, Singapore
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1 - 100 Employee
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Senior Product Technician
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may. de 1995 - may. de 1997
Product Engineering Department - Multimedia Team- Product testing on all multimedia peripherals, Audio cards, MPEG cards, 3D Graphic cards, Game cards, Serial cards, TV/Radio cards, Network cards, Motherboards, Monitors, Speakers, Barebone Systems, etc.- Multimedia testing on OS, Windows 3.11, Windows 95, Server NT 3.5, Server NT 4.0, OS/2, DOS 6.22, Novell Netware.- Professional equipment to test audio signals, noise level, clarity, colour contrast/saturation, speaker treble/bass responses, volume saturation, etc.- System burn-in tests in heated environment.- Customized Multimedia Applications evaluation.- Benchmark testings of all popular applications on various CPU architecture, Intel, AMD and Cyrix.- Testing of latest PC Games with the highest possible graphical and audio performance settings to stress test systems.
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Engineering Assistant
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nov. de 1994 - may. de 1995
M&E Consultant - Electrical Department (Assisted in MIS)- Novell Netware user management and print queue management- Autocad Drafting M&E Consultant - Electrical Department (Assisted in MIS)- Novell Netware user management and print queue management- Autocad Drafting
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Education
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Ngee Ann Polytechnic
Diploma in Electrical Engineering -
Tanjong Katong Secondary Technical School