Terence Gracias

Business Analyst at Luxsh Technologies
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Contact Information
Location
London, England, United Kingdom, UK
Languages
  • English Native or bilingual proficiency
  • Hindi Limited working proficiency

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Bruno Cresca

You rarely come across standout talent like Terence. I had the great pleasure of having Terence in my team as the first-in-line teammate for over three years at B&S Group first and Luxsh Technologies later on. We worked on many cross-functional software development projects to bring to light first in class technology in the pharmaceutical, retail and manufacturing industries. No matter how tense a meeting was, Terence made sure everyone left with a smile. Thank you for being part of my team!

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Credentials

  • Google analytics
    Google
    Jan, 2019
    - Sep, 2024
  • MBA International Business
    -

Experience

    • India
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Analyst
      • Aug 2020 - Present

      Liasing with end users to define requirements and suggest solutions whether on or off digital application. Liasing with Developers and explaining end user requirements to build solutions. Assisting Managers and Directors with Daily reports and ad hoc projects. Supervising Development, testing & BA teams to meet project deadlines. Liasing with end users to define requirements and suggest solutions whether on or off digital application. Liasing with Developers and explaining end user requirements to build solutions. Assisting Managers and Directors with Daily reports and ad hoc projects. Supervising Development, testing & BA teams to meet project deadlines.

    • Market Research
    • Junior Business Analyst
      • Apr 2019 - Aug 2020

    • Marketing Assistant
      • Mar 2019 - Apr 2019

      ● Project Management ● Website Development assistant supervisor ● Website sales analyst ● Social media Platforms update

    • Showroom Manager
      • May 2018 - Jul 2018

      • Supervised all daily operations of a full retail store • Increased sales by 24% during the second quarter by providing exceptional customer service and maintaining stock of necessary fast moving items. • Carried out all phases of sales transaction from informing the client of our company guidelines, to sales • Created a strong visual appearance of the showroom by effectively executing merchandise plans and strategies • Educated customers about quality and value of Emarkets products • Recruited and trained showroom assistants Show less

    • Marketing Coordinator
      • Mar 2017 - Mar 2018

      • Implementing collaborative promotions between American Eagle and other brands;• Handling the licensing of promotions as per ministry rules in 40 stores across to markets;• Hosting meetings to manage marketing plans with the respective teams, as per the brands requirements;• Creating newsletters and updating online content, viewable across all American Eagle stores.

    • Assistant Merchandiser
      • Jan 2016 - Feb 2017

      • Checking on shipments from various vendors and communicating its contents.• Communicating with buyers, analysts, suppliers and distributors.• Communicating with host brands.• Allocating Stock to various markets depending on the brand team and market requirements.• Creating reports on stock availability and requirement.• Identifying various problems with supply chain and dealing with them before deadline dates.• Analysing sales statistics and projections.

    • Marketing Assistant
      • Apr 2015 - Aug 2015

       Supervisor for Emarket operations.  Involved in creating purchase orders and invoices.  Communicating with suppliers about stock updates, new products and negotiating deals.  Presenting marketing and sales ideas to increase customer data base  Handling complicated customer service cases.  Managing the company’s Social media accounts (postings and online customer queries0.  Assisting the graphic designer in making the posts more appealing in order to capture the eyes and mind of the customer.  Overall assuring the productivity and efficient functioning of the department. Show less

    • Marketing Intern
      • Jun 2014 - Jul 2014

      Proof reading various product documents, strategic analysis, etc. Proof reading various product documents, strategic analysis, etc.

    • India
    • Information Technology & Services
    • 1 - 100 Employee
    • Sales Representative
      • Oct 2011 - Dec 2011

       Retail job suited for student, with flexible hours.  Sparked my interest in B2C communication as well as helped me improve my knowledge of a different language.  Temporary role as team manager for store events.  Retail job suited for student, with flexible hours.  Sparked my interest in B2C communication as well as helped me improve my knowledge of a different language.  Temporary role as team manager for store events.

Education

  • University of East London
    Master of Business Administration (MBA), International Business
    2013 - 2014
  • Ness Wadia College of Commerce
    Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
    2010 - 2013

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