Experience

Thredd

• United Kingdom
• Financial Services
• 100 - 200 Employee

• Senior Implementation Manager

  • Mar 2022 - Present

• Implementation Manager

  • Feb 2020 - Mar 2022

  Enable challenger Banks, Fintechs, BNPL, Crypto exchanges and start ups to launch card programmes with GPS Apex, in close partnership with Visa and Mastercard Schemes, Issuers/BIN sponsors, card bureaus, Multi FX and digital wallet providers.Delivered projects in APAC, UK and EU regions, including BNPL, Digital banking, Corporate expense and White label/gift cards.GPS Star of the quarter award - Q4 2020.



DBS Bank

• Singapore
• Banking
• 700 & Above Employee

• Product Owner - CBG Digital and Customer Experience

  • Feb 2018 - Jan 2020

  Digital token rollout for 3D Secure for Cards (replacing SMS OTP); Marketplace for Property and Travel; Operations support for Digital Banking platform for Retail and Wealth segments.*DBS was voted Best Bank in the World by Global Finance in 2018 and 2020 https://www.dbs.com/newsroom/DBS_Worlds_Best_Bank_for_third_year_in_a_rowAs of 31 March 2018, Temasek Holdings owns 29% of DBS shares.

• Digital Banking and Wealth Management - Consumer T&O

  • Nov 2016 - Feb 2018

  Internet Banking, Mobile Banking, iWealth Singapore (Online investment platform for Wealth customers) - Production governance for the web and mobile frontend and interface with Tibco, Finacle, V+, Avaloq.Project Lantern - conversion of accounts from ANZ bank (5 markets), participated in capacity planning, DR drills and actual conversion.



Break From Work

• Holiday

  • Apr 2016 - Oct 2016



Citi

• United States
• Financial Services
• 700 & Above Employee

• Regional APAC Project Manager - Global Consumer Technology

  • Aug 2006 - Apr 2016

  Project/Release/Demand management for APAC region, key markets include SG, HK, IN, TW, JP. Malaysia Cards and Indonesia Retail Bank tech relationship manager, including Project Rainbow (1.5mil cards in ECS to V+ conversion for Citi MY; core bank upgrade for Citi ID). Schemes business enhancements for Visa and Mastercard. Project/Release/Demand management for APAC region, key markets include SG, HK, IN, TW, JP. Malaysia Cards and Indonesia Retail Bank tech relationship manager, including Project Rainbow (1.5mil cards in ECS to V+ conversion for Citi MY; core bank upgrade for Citi ID). Schemes business enhancements for Visa and Mastercard.



NETS

• Singapore
• Financial Services
• 500 - 600 Employee

• Payments Project Manager

  • Mar 2006 - Jul 2006



Citi

• United States
• Financial Services
• 700 & Above Employee

• Card Acquiring and Payment Solutions - Singapore Consumer Bank

  • Mar 2002 - Feb 2006

  Payment Gateway, ISO8583 and Authorisations, 3D Secure Acquiring, 3D Secure Issuing, EMV Acquiring for Citibank Singapore. Schemes business enhancements for Visa and MC, both acquiring and issuing. Achievements: Managed end to end the EMV chip acquiring rollout, including internal technology, Visa and Mastercard Schemes and POS terminal vendors Verifone (3750 and Vx510) and Hypercom (T7plus) - ADVTK, ETEC-1 and ETEC-3. Managed end to end the 3D Secure issuing rollout, including internal technology, Visa and Mastercard Schemes, Arcot ACS and Citibank Online portal integration - first in-house ACS implemented in the global Citi franchise. Nominated for Citi CQEA award. Show less