Terena Garlock
Broker Partner at Professional Realty Services International- Claim this Profile
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Bio
Alex Claybon
Terena is a superb Program Manager who constantly exceeds vendor's expectations. Listening to our clients, she extracts pertinent details to find qualified candidates that thrive and enrich the quality of service provided at our client's establishments. Her reliable work ethic and dedication make her a pleasure to work with because the quality of work she produces is always phenomenal, even when facing overwhelming odds!
Beth Minter, PhD
Terena (T-money) was my Vendor Manager when I was at Emdeon. Our vendor relationships were an almighty MESS. The billing was not QC'd, the rates were all over the board, our vendors were calling our managers outside the process (funny how that's what Im doing now). Terena was the wave of control that washed over the mele and in short order, cleaned everything up. And she did it with flair, with care, with command. All without making our vendors hate her! She saved us boat loads of Money.....So, I took credit for all her work! Full truth: In one second Id hire her to work for me, she does the work of 3 people. And she cannot be shaken! She's a force. Hire her.
Alex Claybon
Terena is a superb Program Manager who constantly exceeds vendor's expectations. Listening to our clients, she extracts pertinent details to find qualified candidates that thrive and enrich the quality of service provided at our client's establishments. Her reliable work ethic and dedication make her a pleasure to work with because the quality of work she produces is always phenomenal, even when facing overwhelming odds!
Beth Minter, PhD
Terena (T-money) was my Vendor Manager when I was at Emdeon. Our vendor relationships were an almighty MESS. The billing was not QC'd, the rates were all over the board, our vendors were calling our managers outside the process (funny how that's what Im doing now). Terena was the wave of control that washed over the mele and in short order, cleaned everything up. And she did it with flair, with care, with command. All without making our vendors hate her! She saved us boat loads of Money.....So, I took credit for all her work! Full truth: In one second Id hire her to work for me, she does the work of 3 people. And she cannot be shaken! She's a force. Hire her.
Alex Claybon
Terena is a superb Program Manager who constantly exceeds vendor's expectations. Listening to our clients, she extracts pertinent details to find qualified candidates that thrive and enrich the quality of service provided at our client's establishments. Her reliable work ethic and dedication make her a pleasure to work with because the quality of work she produces is always phenomenal, even when facing overwhelming odds!
Beth Minter, PhD
Terena (T-money) was my Vendor Manager when I was at Emdeon. Our vendor relationships were an almighty MESS. The billing was not QC'd, the rates were all over the board, our vendors were calling our managers outside the process (funny how that's what Im doing now). Terena was the wave of control that washed over the mele and in short order, cleaned everything up. And she did it with flair, with care, with command. All without making our vendors hate her! She saved us boat loads of Money.....So, I took credit for all her work! Full truth: In one second Id hire her to work for me, she does the work of 3 people. And she cannot be shaken! She's a force. Hire her.
Alex Claybon
Terena is a superb Program Manager who constantly exceeds vendor's expectations. Listening to our clients, she extracts pertinent details to find qualified candidates that thrive and enrich the quality of service provided at our client's establishments. Her reliable work ethic and dedication make her a pleasure to work with because the quality of work she produces is always phenomenal, even when facing overwhelming odds!
Beth Minter, PhD
Terena (T-money) was my Vendor Manager when I was at Emdeon. Our vendor relationships were an almighty MESS. The billing was not QC'd, the rates were all over the board, our vendors were calling our managers outside the process (funny how that's what Im doing now). Terena was the wave of control that washed over the mele and in short order, cleaned everything up. And she did it with flair, with care, with command. All without making our vendors hate her! She saved us boat loads of Money.....So, I took credit for all her work! Full truth: In one second Id hire her to work for me, she does the work of 3 people. And she cannot be shaken! She's a force. Hire her.
Experience
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Professional Realty Services International
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United States
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Real Estate
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200 - 300 Employee
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Broker Partner
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Mar 2022 - Present
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Keller Williams Realty, Inc.
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United States
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Real Estate
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700 & Above Employee
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Broker Partner
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Dec 2020 - Mar 2022
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Five Star Spokane Real Estate
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United States
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Real Estate
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Broker Partner
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Dec 2020 - Mar 2022
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Spokane Humane Society
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United States
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Veterinary Services
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1 - 100 Employee
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Director Of Development And Communications
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Jan 2020 - Aug 2020
The Spokane Humane Society is a non-profit 501c3 serving the public by providing care, shelter, and placement into loving homes for homeless, neglected, and unwanted animals in the greater Spokane area through pet adoptions. Our mission is to enrich the lives of companion animals through support, education, advocacy, and love. Our vision is that Spokane would be a humane community in which animals are always treated with compassion and respect. As such, we are committed to never euthanizing animals due to lack of space. Instead we have developed strong partnerships to help us meet the needs of Spokane’s companion animals and promote a high rate of adoption. Because we understand the importance of animals in our lives and the need to reduce the surplus animal population through spay and neuter programs, we reach out to tens of thousands of individuals each year with these goals in mind. Show less
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Interim Executive Director
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Mar 2020 - Jun 2020
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TCWGlobal (formerly TargetCW)
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United States
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Staffing and Recruiting
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200 - 300 Employee
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HR Program Manager - VMS/MSP
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Nov 2011 - May 2019
Voted "Best Places to Work" (6) years in a row, TargetCW's comprehensive services can be utilized by companies around the globe to bring insights, compliance and strategic mobilization to your CW program without sacrificing customer service.Responsibilities: Directs day-to-day operations and management of VMS/MSP team. Identifies and drives department objectives to support strategic company initiatives. Develop and maintain exceptional business relationships with key internal and external client stakeholders, sponsors and suppliers. Manage program/project implementation and utilize experience, data and analytics to drive improvements in process, utilization and satisfaction. Delivery of relevant client, supplier and team communications, including presentations and status updates to all levels of internal and external clients. Show less
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HR Account Manager
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Feb 2011 - Nov 2011
Management of all HR responsibilities including, but not limited to: - Onboarding, offboarding, payroll, timekeeping, taxes- Processing and analyzing pre-employment screenings- Conducting compliance audits- Payroll for 500+ employees- Full-cycle management of 40+ clients
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SiloForce
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San Diego
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Founder, Owner, and CEO
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Oct 2011 - Jan 2015
Terena founded SiloForce as an alternative to the larger high markup HR solution providers who are unaccommodating and adverse to changes. SiloForce places an emphasis on providing transparent, cost reducing, and customer service driven contingent workforce solutions. SiloForce is a diverse supplier providing the following services : - Staffing for contract hires, contract-to-hire, direct hires, and other contingent workers - 1099 Compliance and Management - Payroll Services / Payrolling - International HR Services - MSP : Managed Service Provider - VMS : Vendor Management System - Best Practices Consulting - RPO : Recruitment Process Optimization - HR Program Implementation Show less
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Covance
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United States
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Research Services
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700 & Above Employee
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Program Specialist
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May 2010 - Feb 2011
Covance Inc. is a contract research organization headquartered in Princeton, New Jersey, providing nonclinical, preclinical, clinical and commercialization services to pharmaceutical and biotechnology industries. Responsibilities: Managed Patient Assistant Programs Assist with new program testing Develop and maintain relationships with providers and patients Assist providers and facilities with inquiries and issues Covance Inc. is a contract research organization headquartered in Princeton, New Jersey, providing nonclinical, preclinical, clinical and commercialization services to pharmaceutical and biotechnology industries. Responsibilities: Managed Patient Assistant Programs Assist with new program testing Develop and maintain relationships with providers and patients Assist providers and facilities with inquiries and issues
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GEICO
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United States
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Insurance
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700 & Above Employee
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Training Specialist & Retention Agent
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Feb 2007 - Mar 2010
Developed training curriculum for new Retention Program. Responsible for training and supervising agents/classes on phone and new program protocols. Provided support on retention team for escalated complaint calls. Developed training curriculum for new Retention Program. Responsible for training and supervising agents/classes on phone and new program protocols. Provided support on retention team for escalated complaint calls.
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Education
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2005 - 2007
San Diego Mesa College
Business/Corporate Communications
Community
