Experience

Touro University Worldwide

• United States
• E-learning
• 1 - 100 Employee

• Records Coordinator

  • Oct 2019 - Present



Unversity of Irvine

• Irvine, Ca

• Student Affairs Specialist

  • Apr 2019 - Sep 2019

  Responsible for checking Summer Session voicemail ▪ In charge of processing incoming enrollment, course change request and demographic forms ▪ Help students daily at cashiering windows with add, drops, and registering for summer sessions (1, 2, and 10wk) ▪ Process payments for students; cash, check, or credit card for summer session courses ▪ Check and correct billing errors daily on student accounts ▪ Answer email correspondence and phone calls from students, faculty, and staff ▪ Responsible for processing/enrolling independent study course adds and payments ▪ Check problem folder and clear deadlines with follow up phone calls/emails to students ▪ Mark forms and add stop list based on student status; FA, VET, VA, UCFA, SDO, REF, or MAT ▪ Process payments for freshmen edge/transfer students ▪ Responsible for balancing out receipt sheet daily w/administrative analyst ▪ Register and take payments for activities (DCE/International students) ▪ Volunteered for graduation; responsible for graduate check-in Show less



Forever 21

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate

  • Sep 2018 - Jun 2019

  Coordinated with managers and leaders and processed merchandise and mentor new employees. Welcomed guests suggested fashions to meet their needs and guided them to desired departments. Facilitated professional engaging atmosphere for guests and more than 50 co-workers. Researched innovative fashion trends to ensure product knowledge. Closed sales to earn 100 percent sales goal achievement. Coordinated with managers and leaders and processed merchandise and mentor new employees. Welcomed guests suggested fashions to meet their needs and guided them to desired departments. Facilitated professional engaging atmosphere for guests and more than 50 co-workers. Researched innovative fashion trends to ensure product knowledge. Closed sales to earn 100 percent sales goal achievement.



Zenith Education Group

• United States
• Education Administration Programs
• 100 - 200 Employee

• Assistant Registrar

  • Oct 2016 - Sep 2017

  Assist with excel spreadsheet for status on Parchment orders and complete ▪ Responsible for student transcript orders via Parchment ▪ Responsible for student transcripts for schools assigned specifically ▪ Manage Parchment for on hold orders and record research status ▪ Handle heavy phones and email correspondence from employees and instructors ▪ Answer all student’s calls from Transfer Center line such as questions, complaints, and concerns ▪ Provide students with official and unofficial transcripts ▪ Responsible for attending staff meetings ▪ Assist with education verifications and duplicate diploma orders ▪ Responsible for Transfer Center, inbox triage and categorizing Show less



ITT Technical Institute

• Higher Education
• 700 & Above Employee

• Records Coordinator

  • Dec 2014 - 2016

  Handle heavy phones and email correspondence from employees and instructors ▪ Responsible for processing program drops, cancellations, course drops, student movements, etc ▪ Responsible for student graduation preparation ▪ Manage S3 panel for continuing Bachelor students/New students ▪ Assist students with education verification, Cal-Works, and EDD ▪ Provide official and unofficial transcripts to students, business, or other colleges ▪ Responsible for attending Manager meeting ▪ Manage IRIS program for student attendance and transcripts ▪ Responsible for assisting students in new quarter schedules Show less



Stanbridge University

• United States
• Higher Education
• 200 - 300 Employee

• Registrar/Student Service Officer

  • May 2011 - Dec 2014

  Manage grade panel and email failing students to remediate▪ Manage attendance panel and email students in violation▪ Responsible for monitoring/reporting student attendance to professors▪ Enter remediation to clear absences, tardy/early out▪ Handle heavy phones and email correspondence from students, employees and instructors▪ Prepare new student files for orientation ▪ Responsible for completing/signing School Performance Fact Sheets (SPFS) and enrolment agreements▪ Responsible for audit preparations/meeting with auditors▪ Input student grades for mid-terms, final clinical evaluations and med-pass▪ Responsible for processing various forms for students (dismissals, leave of absences, track changes,etc)▪ Responsible for student graduation preparations▪ Provide grade transcripts as needed▪ Prepare SSCR reports to comply with Department of Education Show less

• Office Assistant/Receptionist

  • Jul 2010 - May 2011

  Answer heavy phones and direct calls as needed▪ Greet the public and direct to appropriate department/person▪ File management for department▪ Data entry-student attendance and personal information▪ Research student information