Experience

Trader Joe's

• Commack, New York, United States

• Crew Mate

  • Jun 2022 - Present

  Responsible for providing excellent service to guests by helping them choose appropriate merchandise and giving them helpful advice about how best to use the merchandise they have chosen. Maintain the store’s appearance and ensure proper stocking of merchandise and displays. Ensure that all inventory is accurate, merchandise is priced appropriately, and effectively displayed. Responsible for providing excellent service to guests by helping them choose appropriate merchandise and giving them helpful advice about how best to use the merchandise they have chosen. Maintain the store’s appearance and ensure proper stocking of merchandise and displays. Ensure that all inventory is accurate, merchandise is priced appropriately, and effectively displayed.



Deckers Brands

• East Rutherford, New Jersey, United States

• Assistant Store Manager

  • Aug 2021 - Jun 2022

  Aid in day-to-day operations of the store including acting as the Store Manager in their absence, training, opening and closing the store, sales, visual merchandising, inventory management, store administration, and customer service, securing all assets, planning and preparing the labor schedule, maintaining the store security system. Effectively navigate a complex business to satisfy customers and develop team members while working under the pressure of competing business priorities. Partner with the Store Manager to develop and engage team members and achieve budgeted revenue goals, while assisting in all aspects of the business, aid in the selecting of team members who pursue passions that relate to the UGG brand and its products. Show less



Target

• Paramus, New Jersey, United States

• Customer Service Manager

  • Feb 2021 - Sep 2021

  Demonstrate service culture that prioritizes the guest experience. Model, train and coach expectations to all team members then document them via Workday. Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement (ie. merchandising, pricing workload, transitions, revisions, sales plans, events and promotions). Lead backroom processes, organization, layout and replenishment of the sales floor to ensure product is available. Demonstrate service culture that prioritizes the guest experience. Model, train and coach expectations to all team members then document them via Workday. Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement (ie. merchandising, pricing workload, transitions, revisions, sales plans, events and promotions). Lead backroom processes, organization, layout and replenishment of the sales floor to ensure product is available.



Apex Group Account

• East Rutherford, New Jersey, United States

• Personal Assistant

  • May 2020 - Mar 2021

  -Highly organized, hard-working and self-motivated personal assistant -Managed a broad range of responsibilities that allowed clients more time for family activities, networking events, worry-free travel and leisure pursuits. -Designed organizational solutions for computer files; business, financial and household records; and physical spaces such as home offices, closets and playrooms. -Planned events that included intimate dinner parties, casual gatherings and large formal affairs. Coordinated with caterers, florists, decorators, entertainers, servers and other vendors to ensure alignment with client specifications and seamless execution of events. Show less



Bath & Body Works

• Paramus, New Jersey, United States

• Sales Lead / Keyholder

  • Apr 2019 - Jan 2021

  Keyholders are responsible for opening/closing the store, managing cash drawers, providing basic training to new hires, and hone management skills. Work as an individual, leader, and as a team member, fully follows operating procedures, adibe by loss prevention, consistently execute to the selling model, meet selling goals/expectations during scheduled shifts, build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and email, support replenishment activities that keep the store full and abundant, assist with floorsets-rearranging store according to planogram, window changes, visual presentations, signage placement, etc. as directed. Show less



Party City

• Henderson, Nevada, United States

• Seasonal Sales Associate

  • Sep 2019 - Oct 2019

  Greeted customers and ascertained customers' needs. Stocked shelves and supplies and organized displays. Handled all customer relations issues in a gracious manner and in accordance with company policies. Greeted customers and ascertained customers' needs. Stocked shelves and supplies and organized displays. Handled all customer relations issues in a gracious manner and in accordance with company policies.



Chilli Beans

• Las Vegas, Nevada, United States

• Sales Associate

  • Aug 2018 - Jan 2019

  Sales associates take on the role of guide and inform customers about Chilli Beans products and warranty. Duties include opening and closing store and register, complete shift paperwork on Microsoft Words and Excel Spreadsheets, calculate inventory counts, providing high class customer service, maintain stores overall cleanliness and appearance, and to increase store growth and revenue through sale maximisation. Communicate with customers via email and telephone about shipments, prescription, and/or complaint resolutions. Show less



Worldwide Flight Services (WFS)

• Las Vegas, Nevada Area

• Passenger Service Agent

  • Nov 2017 - Dec 2018

  An Agent Customer Service performs all aspects of airport and passenger service functions including: making reservations, preparation and issuance of tickets and itineraries, computation of fares, issuance of refunds, checking baggage, collection of excess baggage charges, providing passengers with general travel information; meets aircraft at gate or loading area, performs duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, checks passenger ticket for validity and lifts appropriate coupon, completes all necessary arrangements for accommodating passengers holding reservations, standbys and their luggage, determines flight close-out time and prepares, completes and checks various flight forms for accuracy, invalidates tickets and completes post-departure procedures; performs lost and found activities, initiates tracing procedures for lost passenger articles, keeps owner informed of progress of search and returns found articles to customer, processes claims for damaged or lost baggage and personal articles and makes on-the-spot settlement of minor claims, forwards reports on larger claims to proper Company personnel, prepares and maintains required records and reports of lost and found activities; receives airfreight shipments, establishes acceptability, determines routing, classifies, computes rates and other tariff charges and collects payments, prepares routing data, carrier releases, transfer manifest drayage documents and various domestic and international forms, maintains inventory and records of shipments accepted, warehoused, dispatched and delivered to customers; and other duties and functions related to the foregoing as directed by management. Show less



Spirit Airlines

• Las Vegas, Nevada Area

• Flight Attendant

  • Jul 2015 - Oct 2017

  The face of Spirit welcome customers with a smile, and care to get customers where they need to be safely, reliably, and on time without disruption. A flight attendant acts as an ambassador between the airline and its customers by making passengers feel comfortable during the flight. Flight attendants are also the administrative staff on board the aircraft, responsible for the reporting and inventory work that keeps a flight running smoothly. Their most important duty, however, is seeing to the safety of everyone on board. Show less



LIQUID VAPE HOUSE

• LAS VEGAS, NV

• Sales Manager

  • Sep 2016 - May 2017

  Sales manager is responsible for helping customers identify and purchase products they desire. Duties include selling, monitoring inventory and ordering merchandise based on demand, providing high class customer service, and to increase company's growth and revenue through sales maximisation. Sales manager is responsible for helping customers identify and purchase products they desire. Duties include selling, monitoring inventory and ordering merchandise based on demand, providing high class customer service, and to increase company's growth and revenue through sales maximisation.



Boathouse Cafe

• Passaic, NJ

• Barista/ Cashier

  • Oct 2014 - Jun 2015

  Responsible for preparing and serving products, maintaining presentation standards throughout cafe, build and maintain customer relationships, open and close register, deliver closing proceeds to store owner, and perform any other duties designated by manager and/or shift supervisor. Responsible for preparing and serving products, maintaining presentation standards throughout cafe, build and maintain customer relationships, open and close register, deliver closing proceeds to store owner, and perform any other duties designated by manager and/or shift supervisor.



Hollister Co.

• Paramus, New Jersey

• Impact Team Member

  • Sep 2012 - Dec 2012

  Impact team members maintain merchandise flow, filling, restocking, overall presentation standards throughout the store and the stockroom, and display for peak customer service abilities. Impact team members maintain merchandise flow, filling, restocking, overall presentation standards throughout the store and the stockroom, and display for peak customer service abilities.