Experience

Avis Fleet

• South Africa
• Equipment Rental Services
• 100 - 200 Employee

• Customer Support Executive

  • Jan 2022 - Present

  ■ Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives. ■ Interpret leasing quotation requests from sales department - ensure appropriate vehicle specification for each request to meet customer expectation ■ Ensure the correct products and services are delivered to customers in a timely manner. ■ Leasing and Fleet management business overview ■ Well developed problem solving skills ■ Manage and enhance day to day operational customer requirements to ensure retention Show less



Avis Budget Group

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Rental Sales Agent

  • Apr 2018 - Dec 2021

  ■ Ensure each reservation has an allocated vehicle taking note of customer requests ■ Correctly follow the rental process work instruction for the vehicle check out process ■ Modify and capture rental agreements on AS400/WIZARD internal system for accurate billing purposes ■ Ability to source and analyze information ■ Drive excellent customer satisfaction at every interface ■ Provide value added products with each interaction to exceed customer experience ■ Organized and planned work activities to increase customer base and sales output. ■ Conducted sales presentations to potential clients, delivering clear, concise communications and addressing resulting queries. Show less



Nissan Motors Africa

• 1 - 100 Employee

• Sales Executive

  • Aug 2017 - Mar 2018

  ■ Contacted current and potential clients to promote, upsell and cross-sell products and services. ■ Showcased product features and benefits to drive sales. ■ Participated in continuous product development training to maximise sales potential. ■ Overhauled lead generation procedures to trigger growth in territory. ■ Leveraged CRM data to send targeted emails designed to increase sales. ■ Retained clients and obtained referrals by promptly resolving customer complaints, adding value and elevating service quality. Show less



IMVELO-GUSTO

• South Africa
• 1 - 100 Employee

• Promoter

  • Jan 2016 - Nov 2017

  • Identify interest and understanding for the customer • Create a positive image and encourage usage of the product • Provide relevant information on the product • Conduct a report on the findings through customer interation • Demonstrating and providing information on promoted products/service • Strong listening, communication, presentation and social skills • Identify interest and understanding for the customer • Create a positive image and encourage usage of the product • Provide relevant information on the product • Conduct a report on the findings through customer interation • Demonstrating and providing information on promoted products/service • Strong listening, communication, presentation and social skills



Raubex Group Ltd

• Construction
• 1 - 100 Employee

• Engineering Student

  • Jan 2016 - Dec 2016

  ■ Understand and work from engineering drawings, sketches, verbal instruction or ideas that may be ill-defined. Produce detailed engineering documentation when ■ Monitored full product development lifecycle processes to provide reliable support throughout all stages. ■ Produced replacement components for machinery using welding and fabrication skills. ■ Open pit mining processes understood and followed according to health and safety regulations ■ Dumper truck operator- Followed predetermined delivery routes, consistently exceeding turnaround times Show less