Tengku Muhamad Firdaus Mahmood Tengku Zambri
Software Development Analyst at START- Claim this Profile
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Malay Native or bilingual proficiency
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English Full professional proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Credentials
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San Miguel de Allende (A2.3)
Spanish World GroupSep, 2023- Sep, 2024 -
Monterrey (A2.2)
Spanish World GroupMay, 2023- Sep, 2024 -
CDMX (A2.1)
Spanish World GroupFeb, 2023- Sep, 2024 -
Process Flowcharts & Process Mapping - The Advanced Guide
UdemyJan, 2023- Sep, 2024 -
Process Flowchart & Process Mapping (Beginner Course)
UdemyDec, 2022- Sep, 2024 -
SQL
SoloLearnJan, 2021- Sep, 2024 -
Agile Testing
LinkedInMar, 2020- Sep, 2024 -
Sijil Pelajaran Malaysia (SPM)
Kementerian Pelajaran MalaysiaMar, 2015- Sep, 2024 -
Certified Ethical Hacker (CEH)
EC-CouncilMar, 2019- Sep, 2024
Experience
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START
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Brazil
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Online Audio and Video Media
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Software Development Analyst
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Mar 2020 - Present
+ Work with product owners to understand and collaborate on product requirements.+ Assist understanding product owner's problem statements to recommend viable solutions.+ Prepare Business Requirements Document+ Collaborate with Product Designers and Developers to ensure clarity in terms of Deliverable Expectations+ Provide support to the tech team during product development process+ Constant communication with tech lead/developer to understand application flow and limitations+ Prepare test scripts and execute test plans based on requirements and technical specifications+ Perform manual testing and API testing with Postman.+ Record and document test results and compare to expected results using JIRA and/or Excel Spreadsheet+ Ensure that functional and non-functional requirements are met via constant deliverables monitoring and demonstration phases during an ongoing development process.+ Identify opportunities that can improve efficiency of our tech team workflow+ Taking self-initiative to find and explore automation tools and/or proposing workflows to improve team efficiency in delivering tasks.+ Respond to client/user queries in using the system we build, when required to Show less
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Software Engineering Intern
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Sep 2019 - Mar 2020
+ Perform testing on Staging / Production Environment for BounxSport System Ecosystem (ongoing project)+ Manipulate Dev Environment database to simulate use case scenarios for system manual testing.+ Proactively identify test issues and potential improvement areas.+ Document test results and log bugs into Google Sheet/JIRA software to be assessed and escalated to developers for fixes; track them to closure.+ Contribute ideas to further improvise the user experience over using the system+ Manage a small team of Developers building a Tennis Tournament Module for ASB Classic (Auckland, New Zealand)+ Work hand in hand with Developers and Project Manager to ensure Module to be delivered is as planned+ Participate in Internal Meetings / Team Discussions / Flow Discussions+ Propose new Ideas / Workarounds / Solutions (wherever possible). Show less
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Dynamic Ninja Academy
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IT Services and IT Consulting
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Augmented Reality Trainer/Consultant
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Oct 2018 - Nov 2019
My 2 other colleagues and I trained youngsters and adult professionals on Augmented Reality via Weekend AR Workshops. Missions were to ensure our students understand the role of augmented reality and how they can utilise the tech for the better, to develop their first AR mobile app with android and providing lifelong WhatsApp group support to help answer questions and discussions in AR. My Role: - Conducts presentation on Augmented Reality - Coach participants into creating their own AR Mobile App on Android - Assist to queries from participants regarding AR before/during/after the workshop - Do continuous research on AR to maintain an up to date module for participants - Coach other members in coders club on running the AR workshop for continuity/handover INVITED WORKSHOPS as an AR Trainer: + 17/11/18, STEM Workshop (Augmented Reality) SMK Seri Sepang + 01/12/18, STEM Coding Workshop (Augmented Reality) Pusat Internet 1Malaysia + 19/12/18, Augmented Reality Workshop (Augmented Reality) Islamic Science Institute USIM + 29/03/19, School Holiday STEM Workshop (Augmented Reality) Faculty of Medical & Health Science USIM + 13/04/19, Augmented Reality Workshop (Beginner & Intermediate AR) Petronas Technology University UTP + 04/05/19, Augmented Reality for Beginner (Augmented Reality) Universiti Sains Islam Malaysia USIM + 14/09/19, Augmented Reality Mobile Application for Beginners Workshop (Augmented Reality) Faculty of Medical & Health Science USIM + 09/11/19, Augmented Reality Beginners Workshop, Khalifah Model School (Secondary) Show less
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MPH Bookstores Sdn Bhd
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Malaysia
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Retail
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1 - 100 Employee
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Customer Service Assistant
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Mar 2015 - Jun 2015
Responsible as cashier and drive sales by assisting customer needs throughout the outlet and through the phone. Cashier - Entertain customers with the latest promotions within the outlet, promote membership card subscription, Drive sales to meet daily goal (100% record), Make quick calculations to ensure accurate amount of cash money received/given to customers, Clean the counter to ensure customer satisfaction upon making payments. Customer Service Assistant - Provide customers with their needs. (Book search, Item reservations, General inquiries etc.) Offered a job whilst entertaining a VIP customer due to outstanding performance. Show less
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Education
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2013 - 2014
Royal Military College (Maktab Tentera Diraja)
Sijil Pelajaran Malaysia (SPM), 8A 1B -
2016 - 2020
University Malaysia of Computer Science & Engineering, UNIMY
Bachelor in Software Engineering (Hons), Software Engineering
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