Experience

Hallsville I S D
• United States
• Civic and Social Organizations
• Paraprofessional

  • Aug 2017 - Present

Safeguard Properties
• United States
• Real Estate
• 500 - 600 Employee
• Customer Account Representative

  • Aug 2012 - May 2015


The Home Depot

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Jan 2012 - Jun 2012

  Greet all Customers and maintain a safe and organized area to ensure the highest quality customer service experience. Provide outstanding and quick checkout service to customers at our registers. Also have thorough knowledge of all policies, procedures and duties related to customer transactions. Greet all Customers and maintain a safe and organized area to ensure the highest quality customer service experience. Provide outstanding and quick checkout service to customers at our registers. Also have thorough knowledge of all policies, procedures and duties related to customer transactions.



MAXIMUS

• Australia
• Advertising Services
• 1 - 100 Employee

• Program Technician II

  • Jun 2011 - May 2012

  Receive applications, documents and renewals to data enter to determine CHIP (Children’s Health Insurance Program) eligibility. Processing applications and ascertains appropriate level of eligibility status, accurately data enters all appropriate information, Identifying potential Medicaid referrals and send to appropriate department for completion. Updating database in a timely manner when there are changes in circumstances or eligibility status. Meets individual and unit performance goals and standards. Perform other duties assigned by management. Countrywide (Bank of America Mortgage) Show less



Countrywide (Bank of America Mortgage)

• Cash Management Tech Sr

  • Oct 2001 - Sep 2003

  Account reconciliation, maintain excel spreadsheet, account research, processed zero coupons (transferred funds from one account to another), processed NSF reversals, produced check copies for legal department, submitted bank credit and debits, setup credit card applications, verification of payoff checks, calls to homeowners providing feedback regarding accounts, trained new hires and temps, cross-trained in payment processing, filing processed work, requesting and shipping storage boxes on-site/off-site, customer support (internal/external), copying, faxing, UPS shipping, mail distribution Show less



PageNet

• Telecommunications
• 1 - 100 Employee

• Cash Applications Rep

  • Jun 1999 - Jan 2001

  Processed and verified credit card transactions, processed live checks, processed EFT setup, processed NSF returns, reconciled accounts, account research, mailing pager equipment, check in/out FedEx, balanced spreadsheets, customer support, filing, change of address request Processed and verified credit card transactions, processed live checks, processed EFT setup, processed NSF returns, reconciled accounts, account research, mailing pager equipment, check in/out FedEx, balanced spreadsheets, customer support, filing, change of address request



KPMG Peat Marwick

• Switzerland
• 1 - 100 Employee

• File Room Data Entry Clerk

  • Sep 1997 - Mar 1998

  Input new/old client information, prepared old files for storage, scanned files for check in/out, labeled files, fax, mailroom support, customer support Input new/old client information, prepared old files for storage, scanned files for check in/out, labeled files, fax, mailroom support, customer support



Executive Secretarial School of Business

• Registrar/Office Assistant

  • Sep 1995 - Feb 1997

  Inputted school attendance for the day, completed data input for incoming students, filed, filled office supplies for teachers, answered phones Inputted school attendance for the day, completed data input for incoming students, filed, filled office supplies for teachers, answered phones