Teneal Owen
Community Manager at STADIO Higher Education- Claim this Profile
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Bio
Experience
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STADIO Higher Education
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South Africa
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Higher Education
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200 - 300 Employee
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Community Manager
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Jul 2022 - Present
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Social Media Marketing
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Ozone Clinic Cape Town
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Cape Town, Western Cape, South Africa
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Manager
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May 2021 - Jul 2022
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Varsity College
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South Africa
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Higher Education
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700 & Above Employee
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Student
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Feb 2019 - Jul 2022
Currently Unemployed Currently Unemployed
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takealot.com
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Cape Town Area, South Africa
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Inbound coordinator
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May 2017 - Aug 2018
My responsibilities: Supporting the department across all required administrative and coordinative functions and duties in line with SOPs, policies, & procedures.x Supporting the customer service & buying teams in resolving: Customer order queries; Complaints and associated resolution, including route cause analysis; Supplier delivery issues & queries. Ensuring customers receive their orders on time, according to expectations, and that they are proactively updated and communicated to on the status and any changes to their orders. Management of all assigned Inbound queries Processing created purchase orders on time, tracking these orders, and managing suppliers and delivery to ensure stock availability and delivery date Continuous follow-up on all orders to identify unconfirmed and late shipments impacting customer orders. Managing IBTs, responding to stock availability & supplier delivery issues and liaising with the distribution centers to ensure customers receive orders on time. Attributes required: Solutions-oriented, can-do attitude; self-motivated Strong organizational & prioritization skills Attention to detail Excellent communication skills, both written and spoken Ability to interact with internal & external stakeholders at all levels Comfortable with change and excellent team player Comfortable with learning and adapting to new systems Show less
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Education
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Varsity College
Psychology, Psychology -
Abbotts college
Higher Education