Tendai Maunga

Senior Quality Assurance Officer at Medicines Control Authority Of Zimbabwe
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Contact Information
us****@****om
(386) 825-5501
Location
Zimbabwe, ZW
Languages
  • English Full professional proficiency
  • Shona -

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Experience

    • Zimbabwe
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Senior Quality Assurance Officer
      • Aug 2013 - Present

    • Quality Officer
      • Aug 2013 - Aug 2013

      The Company is a National Regulatory Authority responsible for protecting public and animal health by ensuring that accessible medicines, allied substances and medical devices are safe, effective and of good quality.Skills (responsibilities)•Quality Management Systems (QMS) development and implementation to attain accreditation and certification •Quality Assurance and Quality Control to maintain and improve regulatory and statutory compliance•QMS document reviewing, formatting, archiving and retrievalAttending and minuting Quality Management Review and Health and Safety meetings•Developing and reviewing of Policies and Standard Operating Procedures •QMS vertical and horizontal auditing of ISO 17025, ISO 9001 and WHO guidelines for pharmaceutical and medical devices laboratories to check for compliance with the standards•Writing reports for audits and work conducted for presentations•Handling and management of deviations and out of specification results•Handling and management of Corrective and Preventive Action (CAPA)•Change Control management•Conducting Root Cause Analysis as a process of addressing non-compliances•Handling and management of customer complaints and feedback•Handling and storage of incoming test samples for ease of traceability•Conducting stock take and inventory of all samples•Logging of Certificates of Analysis and release of the results to the customer•Conducting customer surveys and stakeholder consultations to improve customer satisfaction

    • Quality Officer
      • Aug 2013 - Aug 2013

    • Quality Control Analyst
      • Sep 2009 - Sep 2010

      The company is responsible for malt production which is used in beer manufacturing.Responsibilities -Receiving, processing and storage of barley samples -Conducting sample acceptance quality test: moisture content, friability, protein content, viability, grain size and damage. -Conducting in-process quality control tests during malt production-Recording and monitoring of environmental conditions i.e. temperature and humidity-Conducting ISO 9001:2008 internal audits Application of HACCP principles-Housekeeping and cleaning of production areas

Education

  • University of Zimbabwe
    Certificate in Project Quality Assurance and Management, Project Quality Assurance and Management
    2018 - 2019
  • Chartered Institute of Customer Relationship Management
    PGDip Chartered Customer Service Professional, Customer Service Management
    2017 - 2017
  • National University of Science and Technology
    Applied Biology and Biochemistry
    2007 - 2011
  • Monte Cassino Girls High School
    Mathematics, Biology and Chemistry
    -

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