Tenaya Hearns

Customer Service Representative at LBS Financial Credit Union
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Contact Information
us****@****om
(386) 825-5501
Location
Long Beach, California, United States, US

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Experience

    • United States
    • Banking
    • 100 - 200 Employee
    • Customer Service Representative
      • Jul 2014 - Present

    • Special Service Representative
      • Apr 2009 - Jul 2014

      Provided support to the sales team, ensuring all sales and service objectives were met Responsible for customer service duties included answering customer queries, problem solving and providing detailed information on new products Maintain filing system, scheduling, problem solving, assist with special projects, answer phones and calling customers and vendors Assisted in the training of new customer service representatives and associates Prepared weekly sales reports for the sales team and sales management Generated repeat business through successful client follow-up Show less

    • Caregiver
      • Apr 2009 - Jul 2014

      Caregiver Personal care, medication supervision, schedule doctor appointments, prepare monthly expense reports Orders health supplies, grocery shopping and meal preparation Pay bills, keep tracks of expenses, property management Maintain daily care log to ensure patient attends all social and medical activities Caregiver Personal care, medication supervision, schedule doctor appointments, prepare monthly expense reports Orders health supplies, grocery shopping and meal preparation Pay bills, keep tracks of expenses, property management Maintain daily care log to ensure patient attends all social and medical activities

    • Retail
    • 700 & Above Employee
    • Starbucks Barista
      • May 2007 - Aug 2008

      Conducted preliminary food preparation. Responsible for setting up serving lines, garnishing food items, and applying food protection and sanitation measures. Responsible for receiving and properly storing supply shipments. Conducted preliminary food preparation. Responsible for setting up serving lines, garnishing food items, and applying food protection and sanitation measures. Responsible for receiving and properly storing supply shipments.

Education

  • University of Phoenix
    Bachelor of Science, Business Administration
  • Advanced College
    Associate of Science, Business Administration
    2009 - 2011
  • Downey Adult School
  • University of Phoenix
    Master's degree, Business Administration and Management, General
    2015 - 2017

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