Tenaya Hearns
Customer Service Representative at LBS Financial Credit Union- Claim this Profile
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Bio
Experience
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LBS Financial Credit Union
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United States
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Banking
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100 - 200 Employee
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Customer Service Representative
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Jul 2014 - Present
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Special Service Representative
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Apr 2009 - Jul 2014
Provided support to the sales team, ensuring all sales and service objectives were met Responsible for customer service duties included answering customer queries, problem solving and providing detailed information on new products Maintain filing system, scheduling, problem solving, assist with special projects, answer phones and calling customers and vendors Assisted in the training of new customer service representatives and associates Prepared weekly sales reports for the sales team and sales management Generated repeat business through successful client follow-up Show less
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Caregiver
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Apr 2009 - Jul 2014
Caregiver Personal care, medication supervision, schedule doctor appointments, prepare monthly expense reports Orders health supplies, grocery shopping and meal preparation Pay bills, keep tracks of expenses, property management Maintain daily care log to ensure patient attends all social and medical activities Caregiver Personal care, medication supervision, schedule doctor appointments, prepare monthly expense reports Orders health supplies, grocery shopping and meal preparation Pay bills, keep tracks of expenses, property management Maintain daily care log to ensure patient attends all social and medical activities
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Albertsons Companies
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Retail
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700 & Above Employee
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Starbucks Barista
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May 2007 - Aug 2008
Conducted preliminary food preparation. Responsible for setting up serving lines, garnishing food items, and applying food protection and sanitation measures. Responsible for receiving and properly storing supply shipments. Conducted preliminary food preparation. Responsible for setting up serving lines, garnishing food items, and applying food protection and sanitation measures. Responsible for receiving and properly storing supply shipments.
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Education
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University of Phoenix
Bachelor of Science, Business Administration -
Advanced College
Associate of Science, Business Administration -
Downey Adult School
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University of Phoenix
Master's degree, Business Administration and Management, General