Temitope Akinoso
at NGCOM NETWORK SOLUTIONS- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Gold Feature
Click to upgrade to our gold package
for the full feature experience.
Location
Lagos State, Nigeria, NG
Topline Score
Topline score feature will be out soon.
Bio
Generated by
Topline AI
You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now
Experience
-
NGCOM NETWORK SOLUTIONS
-
Nigeria
-
Telecommunications
-
1 - 100 Employee
-
-
Oct 2020 - Present
Minimizing call escalations through effective coaching.Attending to escalated issues, and ensuring prompt resolution.Ensuring that all customer interactions, feedback, and complaints are appropriately logged for tracking.Maintaining a positive, empathetic, and professional attitude toward customers always.Monitoring agent compliance to call center processes/policies, schedules, and directives.Enforcing compliance with the stipulated shift plan through effective supervision.
-
-
-
Apr 2018 - Sep 2020
-
-
Education
-
2011 - 2015
O.O.U
Bachelor of Arts - BA
Community
You need to have a working account to view this content.
Click here to join now
