Experience

Specialty Life Insurance

• Canada
• Financial Services
• 100 - 200 Employee

• Customer Service Representative

  • Aug 2022 - Present

  -Sold insurance policies to clients and carried out customer feedback evaluation. -Promote company brand and unique offerings through personalized customer service. -Establish and accurately prepared customers’ accounts to complete insurance purchases. -Verify and complete customer’s data to ascertain if they are qualified for the insurance. -Carry out large volume of calls to customers every day and ensure customers satisfactions. -Educate clients on insurance services and resolved client inquiries regarding them. -Collect customer feedback and made process changes to exceed customer satisfaction. Show less



Otl stores and Logistics

• Lagos State, Nigeria

• Customer Support Representative

  • Nov 2020 - Jun 2022

  - Answer phone and responds to customer requests. - Identify customers need and generate sales leads. - Ensure customer satisfaction and provided professional customer support. - Track customer claims and ensure a daily follow-up of outstanding items. - Keep records of customer interactions, process customer accounts and file documents. - Provide customers with product and service information and provide solution to complaints. - Tracked results of various promotional campaigns by gathering feedback from customer and recommended areas of improvement. Show less



D nail bar

• Ibadan, Oyo, Nigeria

• Nail technician

  • Jan 2021 - Feb 2022

  A beauty specialist who is responsible for the grooming and appearance of a client's fingernails and toenails. A beauty specialist who is responsible for the grooming and appearance of a client's fingernails and toenails.



Celebrity hairshop and spa

• Nigeria

• Nail technician

  • Oct 2020 - Dec 2021

  A beauty specialist who is responsible for the grooming and appearance of a client's fingernails and toenails. A beauty specialist who is responsible for the grooming and appearance of a client's fingernails and toenails.