Temeka Evans
Customer Relations at MyTAXPrepOffice- Claim this Profile
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Topline Score
Bio
Credentials
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NOCTI Skill Badge
NOCTIMar, 2019- Nov, 2024
Experience
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MyTAXPrepOffice
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United States
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Software Development
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1 - 100 Employee
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Customer Relations
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Jan 2020 - Present
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Business Administration Manager, Virtual Administrative Services
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Oct 2018 - Jan 2020
Data entryEmail managementCalendar managementCreating documents Data entryEmail managementCalendar managementCreating documents
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Highland Rivers Behavioral Health
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United States
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Mental Health Care
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200 - 300 Employee
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Clerical Supervisor
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May 2018 - Dec 2018
Provide direct supervision of the Front Office staff Responsible for handling all personnel supervisory responsibilities including interviewing, training, supervising and coaching of clerical staff Accurately complete the financial process dailyAccurately complete monthly and annual auditsTurn in reports in an accurate mannerResponsible for training and implementation of new processesProblem solves daily concerns in the clinicOrder suppliesMake bank deposits
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Floyd Medical Center
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United States
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Hospitals and Health Care
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700 & Above Employee
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Guest Relations Representative II
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Oct 2012 - May 2018
Serve as subject matter expert to provide mentorship and training to less senior staffServe as instructor for all new hires Instruct patients in test preparations as neededAccurately updates patients into the tracking board to correct referral locationPrioritize patients in conjunction with Imaging/Lab/Cardiology/Respiratory/Invasive Vascular/PFT/SurgeryMaintain a log of patient’s locations during the process (Patient Tracking Board)Act as front person to begin process of solving any concerns with the patient’s experienceAct as a liaison between staff/physicians and the patients/families/visitors for all Outpatient Services areas
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Education
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Georgia Northwestern Technical College
Diploma, Business Management -
Georgia Northwestern Technical College
Certificate, Human Resource Management Professional -
Georgia Northwestern Technical College
Certificate, Supervisor Management Specialist -
Georgia Northwestern Technical College
Certificate, Technical Management Specialist -
Georgia Northwestern Technical College
Diploma, Business Technology -
Georgia Northwestern Technical College
Diploma, Microsoft Office Application Professional -
Georgia Northwestern Technical College
Certificate, Administrative Support Assistant -
Georgia Northwestern Technical College
Certificate, General Office Assistant -
Georgia Northwestern Technical College
Certificate, Microsoft Office Applicatiion Professional -
Georgia Northwestern Technical College
Certificate, Microsoft Excel Application Professional -
Georgia Northwestern Technical College
Certificate, Data Entry