Telanize Hozaifeh

Shared Services & Rewards Manager at BOST
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Contact Information
us****@****om
(386) 825-5501
Location
Ghana, GH
Languages
  • English -

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Bio

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Experience

    • United Kingdom
    • Maritime
    • 1 - 100 Employee
    • Shared Services & Rewards Manager
      • Jan 2022 - Present
    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • HR Shared Services Manager
      • Jun 2015 - Dec 2021

      • Lead or participate in projects or business requests requiring technology solutions from conception to implementation including: requirements gathering, functional specification documentation, and system testing, managing end user acceptance testing and end user documentation.• Partner with Finance and IT on key organizational initiatives, including system accesses, metrics and reporting• Manage the allocation of resources, work and staff scheduling to meet the goals of the department.• Support in the HR system vendor review, selection and budget.• Assess system functionality and operational effectiveness and prioritize process and plans for improvements or enhancements to HR systems to improve HR efficiency, controls and service to users• Execute system interfaces, upgrades, performance enhancements and user experience improvements• • Serve as primary liaison between HR and IT for all HRIS matters including evaluation and recommendation of new system needs and upgrades.• Oversee production of scheduled and ad hoc reports to operating departments to support human resources management in areas such as: performance management, rewards, resourcing, and training• Collaborate with internal and external auditors to ensure that the HRIS systems policies, processes and procedures comply with internal controls and government regulations as appropriate Show less

    • Rewards Consultant / Specialist
      • Aug 2010 - May 2015

      • Provides advice, interpretation and guidance on policies, practices and processes to identified customer groups• Contributes to specific initiatives which are Reward & Recognition-led, within the overall Global, Region and local HR roadmap• Provides operational support in the execution of all elements of the operational people plan for Reward & Recognition, including provision of tools, processes, coaching and best practice sharing• Provides international mobility support to global employees, in conjunction with “partner” OpCos and Global International Mobility team• Participates in regular and ad hoc benchmark activities• Execution of employee engagement activities• Introducing staff benefits (staffoffers) at a discount with company products and services• Work with HRBP and various stakeholders to input the HR achieved measures into the Balance Score Card tool which will be aligned with the Corporate Objectives.• Job grading using the Tower Watson system• Pay for performance process and execution (Annual Reward Review) using the rewards tool and E+• Introducing, preparing and completing the Total Reward Statement for all employees• Employee attrition analysis for proposing innovative ideas on employee retention Show less

    • Rewards Analyst
      • Apr 2008 - Jun 2010

      • Processing of Staff company loans and preparing monthly report• Processing of staff medical benefits and claims• Processing of staff dependant scholarship funds• Processing of Staff bank loans • Processing of Provident Fund contributions.• Contribute to staff salary entries on overtime and telephone deduction (payroll)• Contract staff managemento Recruiting contract staff from outsourcing companieso Managing Contract staff man-power budgeto Contract staff overtime entrieso Reconciling and making payment for contract staff monthly invoice• Processing of staff family line credits• Analysis of benefit options• May perform other lawful duties as may be assigned from time to time by supervisor Show less

    • Recruitment Coordinator
      • Jul 2005 - Mar 2008

      • Coordinates the recruitment process from shortlisting till selection• Undertakes competency based staff acquisition – Focus on intellect, personality & content related capacity (education & experience)• Updates recruitment website• Reviews positions with Supervisor• Conducts reference and background checks• Handles employment offers to successful candidates• Assists in preliminary screening of applicants• Prepares post interview summary notes to divisions in question• Responsible for carrying out background / reference checks of candidates• Performs other related functions that may be assigned by immediate supervisor from time to time• Posts vacancies• Conducts Exit Interviews• Assists in preparing Offer letters• Handles employment offers to successful candidates• Conducts reference and background checks• May perform other lawful duties as may be assigned from time to time by supervisor Show less

    • Receptionist
      • Jan 2002 - Jun 2005

      • Receives visitors and directs them to the appropriate department• Interviews visitor to obtain details on who is wanted, identity of visitor and reason for visit.• Informs person who has to be seen, for approval and other instruction• Receives calls and transfers to appropriate department• Where letters are delivered, its collection and forwarding to departments concerned• Performs any other lawful duties assigned by immediate supervisor from time to time

    • Ghana
    • Human Resources Services
    • 100 - 200 Employee
    • Receptionist/Secretary/Data Entry
      • May 2001 - Dec 2001

      • Filing the necessary documents • Typing documents for training • Entering data for recruitment forms • Receiving visitors • Making and receiving calls • Helping with the recruitment of customers • Filing the necessary documents • Typing documents for training • Entering data for recruitment forms • Receiving visitors • Making and receiving calls • Helping with the recruitment of customers

Education

  • Unicaf University
    Master's degree, Business Administration and Management, General
    2018 - 2021
  • Central University College
    BSC, Banking & Finance
    2002 - 2006

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