QA Lead

• Feb 2023 - Present

Leading a team of 8 QAs.

Senior QA Engineer

• Jan 2022 - Feb 2023

Quality Assurance Engineer

• Jan 2020 - Mar 2022

As a QA Engineer, I am responsible for owning and executing all test plans for Lone Wolf products, including functional testing, end-to-end system testing, smoke, sanity and regression testing as needed. I work closely with product owners and other customer-facing teams to define and review requirements for new features, enhancements, define the approach for comprehensive feature and regression testing. My responsibility is also to recommend process improvements and tools to… Show more As a QA Engineer, I am responsible for owning and executing all test plans for Lone Wolf products, including functional testing, end-to-end system testing, smoke, sanity and regression testing as needed. I work closely with product owners and other customer-facing teams to define and review requirements for new features, enhancements, define the approach for comprehensive feature and regression testing. My responsibility is also to recommend process improvements and tools to develop a highly-efficient, continuous integration development environment while working with the engineering and IT team to design and operate test environments, staging platforms, labs, configurations, etc. My duties include: * Reviewing quality specifications and technical design documents to provide timely and meaningful feedback. * Creating detailed, comprehensive and well-structured test plans and test cases. * Estimating, prioritizing, planning and coordinating quality testing activities. * Performing all testing activities across one or more assigned projects, utilizing processes, methods, metrics and software that ensure the quality, reliability and systems usability. * Defining the test approach which includes decomposing the business and technical requirements into high level test scenarios, defining test data requirements, managing test case creation, devising contingencies plans and other test preparation activities. * Working closely with the support and client success teams to diagnose customer issues, reproduce issues in the test environments, and verify fixes provided by development team.

Senior Project Engineer

• Sep 2013 - Sep 2019

Worked as Implementation manager for Telefonica O2 Gmbh testing project Detailed responsibilities within the project : * Work closely with Test Manager to review releases to help in quicker delivery of defects impacting release testing. * Coordinate, facilitate, manage and control RFCs for product release and infrastructure maintenance windows. * Participate in change management reviews, CAB, confirmation of changes submitted by associates outside of organization to ensure minimal… Show more Worked as Implementation manager for Telefonica O2 Gmbh testing project Detailed responsibilities within the project : * Work closely with Test Manager to review releases to help in quicker delivery of defects impacting release testing. * Coordinate, facilitate, manage and control RFCs for product release and infrastructure maintenance windows. * Participate in change management reviews, CAB, confirmation of changes submitted by associates outside of organization to ensure minimal disruption occurs. * Work with all parties to resolve change-related scheduling conflicts according to established practices. * Preparation of activities for configuration management, change management, release management, post-implementation reviews and lessons learned * Coordinate implementation-related communications with all impacted stakeholders * Identify risks throughout the project life cycle * Responsible for providing customer with implementation plan such as project plans, schedules, risk analysis * Assess risks and impacts to changes throughout the software development lifecycle ensuring minimal disruption to the organization. * Ensure proper versioning of software application releases. * Analyze the software development lifecycle for process improvements and automation opportunities. * Assist with testing and implementation aspects of development projects including installation, configuration, and customization of internal software and utilities. * Document, implement, monitor, and enforce all processes for Change management and release coordination as per standards defined by the organization. * Act as a point of contact for communication with the client and offshore team * Act as the Mediator between Development, Service Operations, Rollout management and Release / Test management. * Ensure timely delivery of different project milestones.

Software Test Engineer

• Jul 2010 - Jun 2014

Worked as Software QA test engineer for British Telecom, UK based service Provider and Telefonica o2, Europe based service provider E2E testing Projects. Detailed Roles and Responsibilities in Projects: * Understanding requirements and coming up with the Test Strategy Document for better understanding of Client requirements * Planning, Test Environment and Test data preparation - this includes test scenarios and test cases preparation, analyzing the data and environment requirements… Show more Worked as Software QA test engineer for British Telecom, UK based service Provider and Telefonica o2, Europe based service provider E2E testing Projects. Detailed Roles and Responsibilities in Projects: * Understanding requirements and coming up with the Test Strategy Document for better understanding of Client requirements * Planning, Test Environment and Test data preparation - this includes test scenarios and test cases preparation, analyzing the data and environment requirements, preparing test data for execution phase. * Test Execution - This includes executing test cases manually and updating their status. * Defect management - Attending meetings with all the stakeholders to resolve the issues related to defect fixes * Review Product Requirements, Functional and Design Specifications to determine and prepare test cases * Provide a practical approach to Complex Product Testing, specifically in the areas of the automation of test cases for the purposes of Regression Testing * Onsite/Offshore Co-ordination * Analysis of Test Execution Results * Helping User Acceptance Team with test data * Representing the testing team in “Show & Tell” sessions to be delivered to client before software rollout. * Determining risk in terms of business perspective and explaining the same to business stakeholders in Risk Analysis calls.