Experience

Builders Wholesale Carpet

• Wholesale Building Materials
• 1 - 100 Employee

• Warranty Coordinator

  • Jan 2023 - Present



Service Pros Installation Group, INC.

• United States
• Construction
• 100 - 200 Employee

• Installation Services Manager

  • Sep 2021 - Jan 2023

• Installation Coordinator

  • Jul 2021 - Sep 2021



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Pro Services Sales Specialist

  • Mar 2021 - Jul 2021

• Appliance Sales Specialist

  • Sep 2020 - Mar 2021

• Flooring Specialist

  • Oct 2019 - Sep 2020

• Pro Services Sales Specialist

  • Jun 2019 - Oct 2019

  • Customer Service• Receive and make phone calls to installers and customers• Provide superior customer service through execution of company policies• Maintain extensive product knowledge in a variety of departments• Ensure safety standards are followed at all times• Train and mentor new associates• Merchandise area according to planogram standards• Follow housekeeping guidelines, keep inventory levels stocked• Provide solutions, answer customer concerns• Detect common signs of shoplifting and theft• Maximize profits by maintaining detailed knowledge of SOS merchandise,product benefits and features• Manage and exceed weekly, monthly, and yearly budgets for myself and thedepartment.• Learn and maintain knowledge of lumber and building materials.• Build a relationship with contractors and assist them with building projects.

• Appliance Specialist

  • Dec 2018 - Jun 2019



Too Stitchin’ Cute Craft Shop

• Lancaster, South Carolina

• Independent Business Owner

  • Apr 2017 - May 2019

  Sewing, Cuting and Painting unique items from my family to yours! Sewing, Cuting and Painting unique items from my family to yours!



Wag N Tails Pet Spa

• Lancaster, South Carolina

• Animal Care Technician

  • Apr 2016 - Sep 2017

  Pampering dogs of all shapes and sizes. We groom dogs from all walks of life. We care for all your dog grooming needs and make your pet look and smell amazing. We also work with rescue groups to aid in grooming of neglected pets in hopes to find a forever home. Pampering dogs of all shapes and sizes. We groom dogs from all walks of life. We care for all your dog grooming needs and make your pet look and smell amazing. We also work with rescue groups to aid in grooming of neglected pets in hopes to find a forever home.



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Flooring Specialist

  • Feb 2015 - Apr 2016

  #1 Sales Specialist in the Region for Flooring• Serves as the store expert in the Flooring department by providing detailed product information to both customers and peers. • Promoting and recommending products, plans, or installation services that match customer needs• Informing customers on pricing, options or status on pending orders.• Generating leads, conducting sales activities, building relationships with customers, keeping shelves stocked and correctly displayed, and coordinating successful completion of projects and orders. • Performing order management duties such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues.• Ability to read and complete IRPs, Markdown Reports, and Planograms.

• Customer Services Associate

  • Aug 2013 - Feb 2015

  Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise. Also responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate.



KBK Electronics

• Lancaster, SC

• Office Manager Executive Assistant

  • Aug 2002 - Oct 2004

  • Handle all general correspondence and redirect information as needed. • Answer and direct all phone inquiries and requests. • Respond via mail or email to all requests for the company. • Work with production staff to ensure correct work times for their payroll. • Prepare invoices for all materials shipped in and out of the facility. • Serve as primary contact for the company’s clients and employees. • Manage all AP and AR. • Create spreadsheets for the President of KBK Electronics. • Organize and attend meeting with staff, existing clients, and potential clients. • Working knowledge of Microsoft Word, Excel, PowerPoint and other applicable systems/software. • Supervised multiple employees • Exceptional organizational skills such as scheduling, filing, making reservations, and preparing materials in a timely basis. • Exhibiting strong interpersonal, leadership, and motivational skills • Ability to meet deadlines and handle diverse tasks simultaneously using prioritization and delegation



Springs Industry

• Lancaster, South Carolina

• Sewing 2 Machine Operator

  • Mar 2001 - Feb 2002

  • Only employee trained to run all 6 flat sheet sewing machines • Preformed tests to ensure quality of product and proper operation of machine • Programmed machine to run many types of labels, fabrics, piping and bindings by reconfiguring machine with specific data. • Adapted ways to change out the rolls of fabric to ensure a smooth process. • Maintain a standard for fold quality for each order. • Inspected product as it ran through the machine to ensure it had no defects. • Repaired any mis-sewn product that came off of the machines by ripping the seam and re-sewing it with a standard sewing machine. • Organized folded sheets to ensure proper count for each order. • Submitted proper paperwork for each order.



Walmart

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Apr 2000 - Oct 2001

  Assisted customers with finding products, directed customers to the correct department, completed planagrams, ordered inventory for the departments I was assigned, stocked inventory, ran a cash drawer and assisted customers on the phone. Assisted customers with finding products, directed customers to the correct department, completed planagrams, ordered inventory for the departments I was assigned, stocked inventory, ran a cash drawer and assisted customers on the phone.