Teila Dawson
Training Administration Officer at All Trades Queensland- Claim this Profile
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English Native or bilingual proficiency
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Bio
Teila has a range of great skills, including customer service and administration. Teila is a pleasure to work with and always enthusiastic about doing the best job possible and going the extra mile. Teila is friendly and good natured and highly competent in all tasks she is assigned.
I have had the great privilege to work with Teila over the last 2 yrs. I have scene her deliver massive value to myself and nexus, while still adding great value to her own network. She is a driven and determined women that will add value to any business she comes in contact with. Again thanks for all your help and friendship
Teila has a range of great skills, including customer service and administration. Teila is a pleasure to work with and always enthusiastic about doing the best job possible and going the extra mile. Teila is friendly and good natured and highly competent in all tasks she is assigned.
I have had the great privilege to work with Teila over the last 2 yrs. I have scene her deliver massive value to myself and nexus, while still adding great value to her own network. She is a driven and determined women that will add value to any business she comes in contact with. Again thanks for all your help and friendship
Teila has a range of great skills, including customer service and administration. Teila is a pleasure to work with and always enthusiastic about doing the best job possible and going the extra mile. Teila is friendly and good natured and highly competent in all tasks she is assigned.
I have had the great privilege to work with Teila over the last 2 yrs. I have scene her deliver massive value to myself and nexus, while still adding great value to her own network. She is a driven and determined women that will add value to any business she comes in contact with. Again thanks for all your help and friendship
Teila has a range of great skills, including customer service and administration. Teila is a pleasure to work with and always enthusiastic about doing the best job possible and going the extra mile. Teila is friendly and good natured and highly competent in all tasks she is assigned.
I have had the great privilege to work with Teila over the last 2 yrs. I have scene her deliver massive value to myself and nexus, while still adding great value to her own network. She is a driven and determined women that will add value to any business she comes in contact with. Again thanks for all your help and friendship
Experience
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All Trades Queensland
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Australia
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Staffing and Recruiting
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1 - 100 Employee
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Training Administration Officer
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Apr 2016 - Present
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Drug and Alcohol Testing Institute
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Australia
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Professional Training and Coaching
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1 - 100 Employee
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Senior Training Administration Officer/ Accounts
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May 2014 - Present
• Complaint Resolution• Database quality management• Internal staff induction & training• Identifying participant literacy and numeracy level of competency• Coordination of travel• Trainer Safety Management• Incoming sales calls• Outgoing sales calls• Identifying client needs• Document creation and control• Government Compliance reporting• Credit card reconciliation• Systems Management• Accounts Payable• Accounts Receivable• Advanced data entry• Scheduling of courses• Delivery of continuous improvement training sessions internally• Inventory control• Client quoting and relationship management• Social Media marketing• Facilitating meetings
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Me Like Shoes
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Retail
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Founder
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Jan 2014 - Present
Me Like Shoes was formed through pure love, addiction and determination to find that perfect pair of shoes. Now we all know that EVERY lady loves shoes and we all deserve to own as many pairs and styles as our hearts desireMe Like Shoes are importers, wholesalers and suppliers of absolutely stunning women’s shoes and fashion accessories. Me Like Shoes distributes to boutiques, gift shops and retail chains throughout Australia. Me Like Shoes source products worldwide to constantly deliver absolutely jaw dropping gorgeous styles and designs. Me Like Shoes are constantly working to position ourselves as the 'go to' fashion experts providing you with superior quality products at wholesale prices.Me Like Shoes are proud to make your shopping experience hassle-free , convenient and an enjoyable process. If you'd like to find out more about our shopping Sprees or wholesale women's shoes available throughout Australia, please get in touch with our friendly Customer Service Team.
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aXcelerate
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Education Administration Programs
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1 - 100 Employee
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Implementation Specialist/ Trainer
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Mar 2013 - Mar 2014
• Client Implementation of aXcelerate• Client Coordination• Delivery of aXcelerate System Training• H.E.A.R.T Day Coordination• Client Satisfaction Reporting• Client Email Support• Client Phone Support• Project Management (Website Integration, Moodle Integration & Custom Development)• Task System Management• Professional Educators Member
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RTO Senior Administrator
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Feb 2012 - Feb 2013
• Initial Set-up and creation of Student management system -Axcelerate• Management of data quality• Conduct staff training of Student management system • Avetmiss Reporting• Delivery of Student Training in Certificate III Business Administration• Comprehensive Data Entry• Fee for Service Coordination and bookings• Receiving of sales calls and call backs• Management of staff• Coordination of workshop bookings• Coordination of regular student training for 500 + school based trainees• Exceptional Customer Service provided both internal and external• Complaint Resolution • Completion of start to finish traineeship administration tasks for all aspects of an RTO• Involvement in assessment validation processes• Writing of units of competency• Creation of training documents such as training plans, training record books session plans, delivery timetables and study guides
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Student Liaison Officer - Vet Fee Help Specialist
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Dec 2010 - Feb 2012
• Comprehensive Data Entry• Vet Fee Help data entry and reporting• Use of WiseNet• Training of Evocca College Administration processes• Management of school based trainees• Customer Service both internal and external• Facilitate all student enrolments and liaise with students, sales staff and external brokers as well as apprenticeship centers’• Processing of SRTO Notifications, Training Plans, Amendments, Cancellations and Completions• Work with a very diverse clientele (school based, employed and job seekers)• Competent in the use of all Office 2007/2010 applications • Integral part of future planning for improving processes within the RTO• Highly organised and work in a professional manner whilst meeting my KPI’s
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Education
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2005 - 2010
Alexandra Hills State High School
Community
