Experience

KaTom Restaurant Supply, Inc.

• United States
• Wholesale
• 100 - 200 Employee

• Photo Editor

  • Jun 2023 - Present



Design by Tehya

• White Pine, Tennessee, United States

• Freelance Graphic Designer

  • Aug 2013 - Present



Foundever

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Pharmacy Help Desk Agent

  • May 2023 - Jun 2023



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Logistics Support Specialist

  • Jul 2022 - Nov 2022

  Manage high profile clients and accounts, providing excellent customer service. Assisting with clients needs' for moving and shipping large international shipments to and from the United States and other countries. Manage high profile clients and accounts, providing excellent customer service. Assisting with clients needs' for moving and shipping large international shipments to and from the United States and other countries.



Replay Games and More

• United States
• Retail

• Employee

  • Mar 2021 - Jul 2022

  Hired as a part-time employee to cover for sickness or extended vacations that any full-time employees wanted to take. I also came in to ease large workloads. Customer Service- offer suggestions, assist customers. Filing games into the system when large inventory comes in. Helping to organize, print, package and deliver any online sales. Hired as a part-time employee to cover for sickness or extended vacations that any full-time employees wanted to take. I also came in to ease large workloads. Customer Service- offer suggestions, assist customers. Filing games into the system when large inventory comes in. Helping to organize, print, package and deliver any online sales.



Cox Media Group (Austin Smith)

• United States

• Marketing Designer

  • Oct 2020 - Nov 2021

  Developed creative collateral in alignment with brand vision and client requirements, conceptualizing creative solutions for use across various media platforms. I also worked with the marketing team to understand project goals, target audience and necessary deliverables, before proofreading the quality and information, and delivering the final pieces to the clients. Developed creative collateral in alignment with brand vision and client requirements, conceptualizing creative solutions for use across various media platforms. I also worked with the marketing team to understand project goals, target audience and necessary deliverables, before proofreading the quality and information, and delivering the final pieces to the clients.



Fork & Spoon Cleveland TN

• Cleveland, Tennessee, United States

• Restaurant Supervisor

  • May 2020 - Aug 2021

  Supervise the front end and back end of the restaurant, open and close the restaurant, handle customer complaints, issue refunds, train new employees, and cook delicious farm to table food. Supervise the front end and back end of the restaurant, open and close the restaurant, handle customer complaints, issue refunds, train new employees, and cook delicious farm to table food.



CARROLL PRINTING COMPANY, INC.

• United States
• Printing Services
• 1 - 100 Employee

• Intern

  • Jun 2021 - Jul 2021

  Volunteered and observed design processes, printing processes, and the paper department (brochures, flyers, business cards etc.) Volunteered and observed design processes, printing processes, and the paper department (brochures, flyers, business cards etc.)



G33K (Replay Games and More)

• Jefferson City, Tennessee

• Creative Director

  • Jan 2019 - Jun 2020

  G33K is an affiliate of Replay Games and More of Jefferson City TN, In my role as Creative Director for G33K I designed advertisements and promotional materials, directed any creative decisions, helped with social media accounts and promotional outreach, worked as stand-in for any customer service related issues or questions, and helped with packaging and shipping items to customers. G33K is an affiliate of Replay Games and More of Jefferson City TN, In my role as Creative Director for G33K I designed advertisements and promotional materials, directed any creative decisions, helped with social media accounts and promotional outreach, worked as stand-in for any customer service related issues or questions, and helped with packaging and shipping items to customers.



Replay Games and More

• United States
• Retail

• Contract Graphic Designer

  • Jan 2013 - Jan 2019

  Remote 5-Year Contract. (Still provide work ocassionally to this business)* Designed flyers, advertisements, signage, and logos etc. Remote 5-Year Contract. (Still provide work ocassionally to this business)* Designed flyers, advertisements, signage, and logos etc.



Aika

• Remote

• Moderator (Customer Support)

  • Sep 2012 - Jun 2015

  MMO (Massive Multiplayer Online Video Game) At the time of employment, this game and its online communities had an active customer base of over 10,000 users. I monitored their Online Forums and Community Events. I also handled Player/Customer Escalations. This was a fast pace environment that needed constant attention to detail to maintain. MMO (Massive Multiplayer Online Video Game) At the time of employment, this game and its online communities had an active customer base of over 10,000 users. I monitored their Online Forums and Community Events. I also handled Player/Customer Escalations. This was a fast pace environment that needed constant attention to detail to maintain.



Dollar General

• United States
• Retail
• 700 & Above Employee

• Sales Associate & Cashier

  • Aug 2013 - Jan 2014

  Assissted customers with any customer service issues, handled large amounts of money, restocked shelves, performed closing duties, and janitorial work. Assissted customers with any customer service issues, handled large amounts of money, restocked shelves, performed closing duties, and janitorial work.



Grainger Today Newspaper

• Bean Station, Tennessee

• Layout Editor (Digital Paste-Up)

  • Jun 2010 - Jun 2010

  High School Internship, Summertime Full-Time. Shadowed Digital Paste-Up Department, developed Quark Xpress experience, wrote and published an article, and learned professional layout and editing techniques for newspaper production. High School Internship, Summertime Full-Time. Shadowed Digital Paste-Up Department, developed Quark Xpress experience, wrote and published an article, and learned professional layout and editing techniques for newspaper production.