Interim Customer Service Supervisor

• Feb 2023 - Present

Training and Development Lead

• Mar 2022 - Present

As the Training and Development Lead for Alex Fraser, the main focus of my role is to oversee all current and new training programs that provide entry into Alex Fraser and those that provide upskilling opportunities for our current employees.Projects: - May 2022: Trainee Driver Program - managed the recruitment, training, licensing, and employment of 6 women in truck driving positions - June 2022 - managed a pilot two-week front end loader training program with new hires that resulted in 5 newly skilled employees - July 2022 - managed an internal two-week front end loader training program with 6 current employees to provide upskilling - August 2022: managed the recruitment, training, licensing, and employment of 7 women in truck driving positions - November 2022: ran a two-day coaching and assessor refresher course with the current Driver Trainer and Driver Assessor to close gaps and apply skills to reviewing and updating the new hire driver training program

HRIS Systems Administrator

• Sep 2021 - Dec 2021

As an HRIS Systems Administrator, I was responsible for all data entry and maintenance in SuccessFactors, providing advice and recommendations for best practice across all HR and business functions regarding its use. I also reviewed existing HR processes based on the HRIS employee lifecycle and implemented improvements in collaboration with relevant HR areas. My role also involved assisting the Workforce Planning team with their annual review. As an HRIS Systems Administrator, I was responsible for all data entry and maintenance in SuccessFactors, providing advice and recommendations for best practice across all HR and business functions regarding its use. I also reviewed existing HR processes based on the HRIS employee lifecycle and implemented improvements in collaboration with relevant HR areas. My role also involved assisting the Workforce Planning team with their annual review.

Human Resources Administrator

• May 2021 - Sep 2021

I was responsible for onboarding new employees and managing our conversion process. I also supported the Talent Acquisition team and the HR Shared Services team with recruitment, day-to-day HR administration across the employee lifecycle, and looked after adhoc projects as required. I was responsible for onboarding new employees and managing our conversion process. I also supported the Talent Acquisition team and the HR Shared Services team with recruitment, day-to-day HR administration across the employee lifecycle, and looked after adhoc projects as required.

Recruitment Consultant

• Jan 2021 - Feb 2021

Initially brought on to assist with a special project, I became responsible for the end-to-end recruitment of field security officers for Victoria and Tasmania. Due to recent internal turnover, there was a three month backlog of recruitment. After redesigning the recruitment tracker in Excel to more effectively manage the candidate pipeline and experience, I was able reduce the pre-employment check function to two weeks (previously at least a month). This enabled me to process approximately 60 candidates for offer in 5 weeks.

Recruitment, Attraction and Retention Lead

• Mar 2020 - Nov 2020

I managed the centralised recruitment process for the Nursing and Midwifery Workforce Unit. This involved leading a small recruitment team and assigning tasks and priorities based on our changing workload. I ensured that all recruitment and onboarding process for Grade 2 nurses, midwives and PCAs remained on-track and met the set KPIs. I also produced daily reports to demonstrate how these processes are tracking and used these to identify obstacles or blockages in our workflow. I managed the centralised recruitment process for the Nursing and Midwifery Workforce Unit. This involved leading a small recruitment team and assigning tasks and priorities based on our changing workload. I ensured that all recruitment and onboarding process for Grade 2 nurses, midwives and PCAs remained on-track and met the set KPIs. I also produced daily reports to demonstrate how these processes are tracking and used these to identify obstacles or blockages in our workflow.

Recruitment Consultant

• Nov 2019 - Mar 2020

I managed the end-to-end recruitment and rostering of approximately 300 casual staff, supplying them to various councils and schools across Victoria during school terms. I worked closely with clients on a daily basis to ensure supply and forecast demand. In order to improve forecasting, I changed our rostering system from weekly to term-based, which provided better visibility around availability and coverage of shifts. I also handled basic payroll and invoicing. I managed the end-to-end recruitment and rostering of approximately 300 casual staff, supplying them to various councils and schools across Victoria during school terms. I worked closely with clients on a daily basis to ensure supply and forecast demand. In order to improve forecasting, I changed our rostering system from weekly to term-based, which provided better visibility around availability and coverage of shifts. I also handled basic payroll and invoicing.