Accounts, Administration and Executive Assistant

• Mar 2020 - Present

Business Owner

• Nov 2016 - Present

I started this company to be a subcontracted executive assistant to those with small business', people that might not need an executive assistant full time, people who just need ongoing support with one facet of their business and so on. I wanted it to be personal and face to face experience rather than just another virtual assistant. This is more boutique and caters to the individual and what they need in an executive assistant. Services: • Diary management (personal & work)/ Schedule/ Reminders • Arranging and managing travel/transport • Organising events/ events diarised • General admin/ daily tasks • Email management • Expense management • Bookings – birthdays, lunches, dinners, appointments, entertainment, etc. • 1st point of contact for certain communication • Home/office organising • Research • Personalised management and tasks that caters to the business or person

Manager of flagship store

• Mar 2017 - Mar 2020

My business in QVB Flagship store is fast paced and a store where you are setting the standard for all other stores within the business. We also have all customers from cue come to see our store whether it is there regular shop to visit or they are traveling and is a destination for them. I am lucky because I get to meet so many of our loyal customers from all over Australia. As the store manager I’m in charge of making sure the store runs like clockwork, stock, keeping on top of shrinkage, wages, rosters, staff hours, budgets, KPIS, training and development of staff, creating strong customer data base (VIPs) daily admin, weekly planning, time management of tasks, recruitment.

Cluster Manager

• Oct 2015 - Mar 2017

Managing four stores, managing four managers and their teams below them. Giving support and helping them run their business (their stores) in order to achieve company budgets and KPIs. Recruitment, training and staff development, Leading by example, inspire team to achieve targets.

Store Manager

• Sep 2014 - Oct 2015

As a store manager CUE teaches you to treat as your own business. I was in charge of stock, keeping on top of shrinkage, wages, rosters, staff hours, budgets, KPIS, training and development of staff, creating strong customer data base (VIPs) daily admin, weekly planning, time management of tasks, recruitment.

Fashion Stylist

• Apr 2014 - Sep 2014

Self motivated employee with large KPIs to be met. Thinking out side of the box in order to achieve these targets and utilizing all departments within David Jones . Creating and sustaining repeat customers. Managing and booking in customers Self motivated employee with large KPIs to be met. Thinking out side of the box in order to achieve these targets and utilizing all departments within David Jones . Creating and sustaining repeat customers. Managing and booking in customers

Merchandise assistant/online sales assistant

• Jan 2013 - Apr 2014

Managing website both back and front end. Dispatch of orders, maintenance of orders. Customer service. Fits, design and development of production, keeping schedule for collections to be launched. Completing reviews and analyzing of sales, promotions and competitions. Completing and sustaining a critical path for each collection. Stock control. Creating processes, quality control and implementing them. Working with international factory, keeping track of our process and scheduling of our stock production. Styling of product shots. Working with washing/care instructions.

Head fashion stylist

• Mar 2012 - Dec 2012

I volunteered as a personal stylist for women looking to enter the work force but could not afford outfits for interviews. I would meet them, find out what industry they were applying for and then utilize the clothes donated to us to dress the women appropriately. I would be in charge of bookings and making sure they ran smoothly/successfully. I volunteered as a personal stylist for women looking to enter the work force but could not afford outfits for interviews. I would meet them, find out what industry they were applying for and then utilize the clothes donated to us to dress the women appropriately. I would be in charge of bookings and making sure they ran smoothly/successfully.

Manager

• Jan 2010 - Jan 2012

Manage a store from all aspects of the business. Rosters, staff management, budgeting, admin, stock control, inventory, creating relationships with customers, managing/training a team, time management. Manage a store from all aspects of the business. Rosters, staff management, budgeting, admin, stock control, inventory, creating relationships with customers, managing/training a team, time management.