Tegan Densley

Senior Complaints Officer at Queensland Revenue Office
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Brisbane Area, AU

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Experience

    • Government Administration
    • 100 - 200 Employee
    • Senior Complaints Officer
      • Apr 2021 - Present

    • Senior Complaints Officer
      • May 2020 - Present

    • Australia
    • Construction
    • 1 - 100 Employee
    • Marketing Coordinator
      • Jul 2012 - Nov 2013

      • Coordinate client relationship communications and activities including project correspondence, client gifts and client surveys • Assist in the development and maintenance of marketing materials including company profile and client testimonials – including copywriting, desktop publishing and liaison with marketing agency as required • Assist in completion of tender forms and preparation of written submissions for non-price tender criteria • Maintain website • Manage e-newsletter system • Write and prepare newsletters • Assist in the research and development of appropriate sponsorship and advertising opportunities • Arrange client and staff events Show less

    • Australia
    • Construction
    • 1 - 100 Employee
    • Marketing Coordinator
      • Jul 2012 - Nov 2013

      • Develop the lead database and maintain contact details of all clients • Coordinate direct mail campaigns • Maintain website • Management and development of communication to clients including e-newsletters • Development and maintenance of marketing materials including company profile, client testimonials and sales presentations – including copywriting, desktop publishing and liaison with marketing agency as required • Manage external advertising schedule as well as development of content • Manage tradeshow bookings as well as set up including materials Show less

    • Professional Services
    • 700 & Above Employee
    • Marketing Advisor
      • Jul 2010 - Jul 2012

      Brisbane Marketing Advisor for PwC Private Clients. Duties • Integration of AshleyMunro event, marketing and business development communications and programs • Conduct client and prospective client events i.e workshops, seminars, forums and breakfasts • Develop and execute marketing plan for Professional Services Industry • Project manage the development of a bi-monthly newsletter to be distributed to clients, prospective clients and referrers • Assist in the start up of the Gold Coast office – identifying targets, creating marketing and event activities, identify business development opportunities • Maintain contact relationship with sponsors • Assist in the national sponsorship process Show less

    • Australia
    • Business Consulting and Services
    • Business Development Manager
      • 2009 - 2010

      Responsible for AshleyMunro’s business development and growth, Tegan understands the importance of building and nurturing relationships. Since joining the Firm in 2009, Tegan’s attention has been focused on developing a distinct point of difference for AshleyMunro. Tegan proactively ensures our clients are connected to AshleyMunro’s entrepreneurial initiatives and solutions. Her anticipation of specific needs and her connections to specialist AshleyMunro staff and networks can make all the difference to help clients achieve their strategic business objectives. With valuable experience in client liaison, relationship management, event coordination and marketing, Tegan combines her excellent interpersonal skills with a vibrancy and energy that inspires entrepreneurial success. Utilising her outstanding organisational capabilities, Tegan invests much of her time planning and coordinating educational seminars and workshops, specifically designed to help clients achieve desired business goals and results. By creating exciting networking opportunities, connecting client needs to the right solution and delivering exceptional service, Tegan is dedicated to elevating AshleyMunro’s profile amongst the business community. Show less

    • Australia
    • Facilities Services
    • 1 - 100 Employee
    • Employment and Client Liaison Manager
      • Mar 2007 - Mar 2009

      Duties • Maintain current client relationships through site visits and inspections • Develop a rapport with potential clients • Assist QLD State Manager in the day to day operations of the management and support teams as well as employees, contractors and suppliers • HR Coordination of new employees – management and cleaners • Travel arrangements for management team in Brisbane and Interstate • Producing and updating monthly, quarterly and annual reports for various portfolios. Achievements • Introduced administrative procedures for various activities in the Brisbane office • Gained new contracts through existing and new contacts • Developed and commenced the implementation of a communication strategy for targeting new employees Show less

    • United States
    • Events Services
    • 300 - 400 Employee
    • Marketing Administrator
      • Feb 2006 - Mar 2007

      Duties • Assist with coordination of tradeshow exhibition seminars throughout Australia • Actively research new prospects in the tradeshow industry • Coordinate and execute national promotions Achievements • Successfully assisted with the implementation of expanding seminars to new cities throughout Australia • nstigated a profitable national mail out campaign • pdated and improved the CRM database (Goldmine) to increase potential client prospects Duties • Assist with coordination of tradeshow exhibition seminars throughout Australia • Actively research new prospects in the tradeshow industry • Coordinate and execute national promotions Achievements • Successfully assisted with the implementation of expanding seminars to new cities throughout Australia • nstigated a profitable national mail out campaign • pdated and improved the CRM database (Goldmine) to increase potential client prospects

    • Marketing/ Event Administrator
      • Feb 2003 - Feb 2006

      Duties • Assist with coordination of tradeshow exhibition seminars throughout Australia • Actively research new prospects in the tradeshow industry • Coordinate and execute national promotions Achievements • Successfully assisted with the implementation of expanding seminars to new cities throughout Australia • Instigated a profitable national mail out campaign • Updated and improved the CRM database (Goldmine) to increase potential client prospects Duties • Assist with coordination of tradeshow exhibition seminars throughout Australia • Actively research new prospects in the tradeshow industry • Coordinate and execute national promotions Achievements • Successfully assisted with the implementation of expanding seminars to new cities throughout Australia • Instigated a profitable national mail out campaign • Updated and improved the CRM database (Goldmine) to increase potential client prospects

Education

  • Central Queensland University
    Bachelor of Business, Marketing and Public Relations
    2012 - 2018

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