Experience

Stamford International University

• Thailand
• Education Management
• 200 - 300 Employee

• Director Of Information Technology

  • Mar 2021 - Present

  - 7 talented subordinates management, which including a seasoned webmaster, CRM developer, service-desk leader, and IT support engineers- Detailed design, project planning, implementation, detailed documentation, and cross-training of peers- Diagnose difficult network and server problems and interact with application support teams- Install, configure, and maintain switches, routers, wireless controllers (Cisco) system, and operational management solutions- Intermediate support of the AWS & Digital Ocean environment for the in-house application & web development team- Support complex LAN/WAN network in a large enterprise environment- Install, configure, and maintain VPN and Firewall policies. (Fortigate)- Install, configure, and maintain Log analyzer FortiAnalyzer- Install, configure, and maintain server infrastructure e.g. ADDS, DHCP, Windows and Linux servers, SCCM, PDQ, ESXi vSphere, and vCenter, etc.- Install, configure, and maintain IT applications (ADAudit Plus, ADManager Plus, ADSelfService Plus, ServiceDesk Plus)- Install & configure HPE MSA2040, C7000 Enclosure, Proliant blade servers, and fabric connection- Support & Administer Office 365 tenant, Azure AD, Exchange Online, Security & Compliance, etc.- Support & Administer Microsoft Dynamics 365 Business Central system (ERP & HRM) for business operations- Intermediate support of the public cloud environment platforms (vCloud, Prism, etc.) which hosting mission-critical systems- Support & Maintain enterprise online backup system (CrashPlan PROe)- Support & Maintain a VoIP system (Asterisk) with vendor co-ops- Support, Maintain and Monitoring 3 different sites of Data Center facilities- Monitor and perform routine network security health-check and determine weaknesses over the various tools (OpManager, etc.)- Coordinate with the vendor where necessary to procure L3 support, in the case where in-house support is not adequate knowledge to fix the issues

• IT Infrastructure Manager

  • Dec 2015 - Mar 2021

• IT Infrastructure Maintenance Engineer

  • Dec 2013 - Dec 2015



Infosys

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Systems Engineer | IT Services Management

  • Jun 2010 - Sep 2013

  Be an IT Single Point of Contact for collaborate in several projects such as PHILIPS (Royal PHILIPS), CATERPILLAR, SYMANTEC, CISCO PSA, APPLE and ATLAS COPCO.o Managed, delivered and reported in deployment PC for ~350 units for Philips/CAT/Atlas Copco at Hangzhou, China site. o Facilitated to keep the various projects (migration network devices to British Telecom network) on with smoothly for Philips Corporation (Royal PHILIPS Company). o Collaborated with several parties (Atos Origins, T-System, Philips Corporate IT, British Telecom, China Telecom and Unicom) to deliver services and devices. o Survey the sites, foresee and reported back to all concerns in case of any. o Stand by after delivered services. o Reported summary to wrap up the project.o Department representative for SAS-70 audit type and ISO27001:2005 fromDNV (2010, 2011, 2012 and 2013).o Supporting experience on NAS, SAP GUI 710/720 R3 FI/CO module, VMWare, Citrix and Mac OS.



Infosys BPM

• India
• IT Services and IT Consulting
• 700 & Above Employee

• IT Specialist

  • May 2008 - Apr 2010

  o Be a team member to archive the service level agreement, key performance indicator and timeline limitation in several areas e.g. Servers and Desktop support, Communication Lines (Inter and Local), Policies and Documents control and other special project as per assignment. o Facilitated to both global and local network support team to ensure the 24x7 available of communication lines o Supervised to team and maintained for several servers, communication lines and network devices be always in healthy condition. o Supervised to desktop support team for to archive the SLA among ~350 PC clients.o Planed and utilized the resources to deploy IT services as per corporate plans. o Conducted the user training courses for office usage programs (or new services) and new hire employee orientation. o Maintained and updated IT policies, experienced with auditing both from internal and external organization. o Inter personal skill with users and vendors.



Gosoft (Thailand)

• Thailand
• IT Services and IT Consulting
• 200 - 300 Employee

• Systems Operator II

  • May 2005 - May 2008

  Working in a large data center, take requests from employees and run specific reports and queries. Other responsibilities include monitoring and maintaining data center systems to ensure requested information can be compiled in a timely manner. o HW Maintenances & Support e.g. Desktops, Laptops, Files, Print and DC servers.o SW Install & Upgrade for Windows server products, AS400 IBM XSeries.o Setup and maintenance network on WAN, LAN and WLAN technologies.o Database Backup & Restore with HP Data Protector and Symantec Bex 2010 R3.o Data Center shift management and support by contact and report problem/incident to manager and related vendors based on CMMi and ITIL (ISO20000) Processes.