Experience

Southwest CARE Center (SCC)

• United States
• Medical Practices
• 1 - 100 Employee

• Human Resource Generalist

  • Nov 2016 - Present

  Santa Fe, New Mexico • Full cycle recruiting • Compensation • Benefits management • Employee relations and retention • Training • HRIS management


State of New Mexico
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Training Specialist

  • Mar 2016 - Nov 2016
• Human Resources

  • Jun 2015 - Mar 2016

  Santa Fe, New Mexico Area



Atrinea Health

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• HIM Lead

  • Nov 2014 - Jun 2015

  • Organize and manage health information data • Data processing • Interdepartmental procedure creating • Maintain patient records • Ensure quality, accuracy and security of Health information • Comply with all state and federal laws and regulations, including HIPAA

• Clinical Lead

  • Feb 2014 - Nov 2014

  Santa Fe, New Mexico Area • Mange the patient care advice line • Staff scheduling • Provide training on new policies and procedures • Maintain cleanliness and proper function of medical clinic • Oversee day to day operation of medical clinic • Clinic supply ordering • Resolving patient complaints • Monitor patient wait times • Medical assistant testing and training • Medical assistant testing and training • Interview prospective new hires • Complete new hire paperwork

• Patient Care Coordinator

  • Apr 2013 - Feb 2014

  Santa Fe, New Mexico Area • Provided patient education and nutrition counseling • Monitored diabetic patients • Handled critical patient cases • Worked with providers to carry out patient needs

• Referral Specialist

  • Jan 2013 - Apr 2013

  Santa Fe, New Mexico Area Responsible for checking out patients with ease and accuracy. Scheduling patient appointments, obtaining prior authorizations and scheduling follow up appointments.



AWS/Benchmark Human Services

• Program Manager

  • Jun 2011 - Feb 2012

  Responsible for overseeing day to day scheduling for individuals with Developmental disabilities. Scheduling activities daily to meet their social and therapeutically mandated goals. Scheduled and coordinated staffing to meet the goals and needs of the individuals we served. Arranged transportation to and from home. Meal scheduling and planning based on dietary needs and budgeted allotments. Community outreach and integration. General Office management and upkeep of banking accounts for the… Show more Responsible for overseeing day to day scheduling for individuals with Developmental disabilities. Scheduling activities daily to meet their social and therapeutically mandated goals. Scheduled and coordinated staffing to meet the goals and needs of the individuals we served. Arranged transportation to and from home. Meal scheduling and planning based on dietary needs and budgeted allotments. Community outreach and integration. General Office management and upkeep of banking accounts for the individuals we served. • Managed 50 employees in providing meaningful activities to disabled clients. • Authored state and internal reports to compliance and legal requirements • Liaison between client guardians and case managers • Responsible for all client personal finances and balanced monthly budget of $30,000.00 • Managed day-to-day operations for local branch office Show less



LabCorp

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Results Reporting Clerk

  • Jun 2008 - Jun 2011

  • Prepare all esoteric diagnostic reports for prenatal and oncology patient physicians and reported out thousands of results weekly • Team lead responsibilities included workflow management and liaison communication between site leadership and the department • Trained team on new system and software applications • Site captain for the employee recognition committee • Served on the quality assurance committee • Created standard operating procedures pertinent to the department



Walgreens

• United States
• Retail
• 100 - 200 Employee

• Sr. Certified Pharmacy Technician

  • Jun 2002 - Jun 2008

  • Hiring, training and scheduling of new employees • Responsible for resolving customer complaints and concerns and solved problems in a high-stress/high-volume environment • Processing and troubleshooting of patient insurance billing • Prescription data entry, filling and inventory control to required company standards • Maintained cleanliness and proper function of the pharmacy • Maintained par levels of all medications