Director of Operations

• Jan 2023 - Present

Operations Lead

• Aug 2021 - Dec 2022

● Designed the fleet management system for YODMA. Distributing critical medical supplies to over 2 million people living in remote areas in Yobe State, Nigeria.● Lead a fulfillment team of 50+ personnel across Nigeria to deliver 40,000+ products with over $3million in revenue.● Provided operational oversight to clinical trial research in partnership with the Nigeria Institute of Medical Research (NIMR) and Johnson & Johnson (JnJ). ● Partnered with Johnson & Johnson Gold Credo team to provide solutions to the challenges associated with adopting agile technology among healthcare practitioners in Sub Saharan Africa. Show less

Sales Operations Manager

• Oct 2020 - Jul 2021

● Co-designed and coordinated the launch of two products and other special projects, including the launch of an Oxygen plant (built in collaboration between LifeBank Nigeria and Oxygen Hub Ethiopia), and an AI demand analytics product in Kenya.● Works collaboratively with the Global Sales and Product Management Teams to evaluate product’s design against performance, and to implement tactical sales plans for expansion with new partners and new markets.● Leads and manage complex presentations and agreements with external partners, government institutions, and stakeholders within the North Central, to ensure they fulfil their contractual obligations to LifeBank as relating to compliance of standards through transparent and effective communications.● Closed multiple deals generating more than ₦13 million monthly with decision makers at senior-level government departments within the Ministry of Health FCT Abuja and the Nigerian Army Kaduna State, to deliver lifesaving medical products to government and military health institutions round the clock. Show less

Customer Success Manager

• Nov 2019 - Oct 2020

Achievements: • Co-developed an on-the-job evaluation tool for team members. This resulted in significant improvements in the team’s overall performance, as conducted by the organisation’s quality assurance team • Recognised as the most improved client manager for the month of February 2020, from a pool of 150+ representatives. Achieving between 120% to 190% of sales targets for subsequent months • The “go-to” person for new and existing reps when dealing with difficult customers, and organising team activities Show less

Internship Trainee

• Jul 2019 - Dec 2019

Travel Agent

• Jan 2019 - Sep 2019

The experience I acquired working here has been immensely useful to me throughout my career. I learnt a great deal about work expectations, accountability and building successful work relationships as part of being a team. The experience was not a rosy one, as I went through tough periods of making costly mistakes, learning, adjusting and readjusting to the environment. With the help of my colleagues I got up to speed, and quickly rose to become an indispensable part of the team Highlights of My Achievements: • Managed domestic and international travel arrangements for C-Level executives in nonprofit organisations including MercyCorps and Oxfam International, accounting for over 57% of company sales • Established effective relationships with business partners across multiple organisations to provide tailored travel itineraries. Worked as part of a team of other travel partners and airline representatives to ensure seamless travel experience • Modified the invoicing system with organisation’s biggest client’s, eliminating accounting errors by over 13% Show less

Trial Freelance Columnist

• Dec 2018 - Feb 2019

I had an amazing opportunity to work as an intern with Daily Posts UK, on a trial basis. I was part of a team called up to go through a series of writing (articles) tests, which I aced. This was my first exposure to professional writing, and I loved every bit of the experience. I was placed on trials for two months, and although I was able to produce industry standard articles, I had a difficult time with meeting up to the required standard for content creation. As a result, I was unable to progress to the next stage as a full intern. In the subsequent months, I scaled up my skills on content creation and management; by watching hours of YouTube videos on the ins and outs of content management. The whole experience was really eye-opening and had a tremendous impact on my professional writing career. It boosted my confidence and belief in my writing skills, and honestly, I have not looked back since. Show less

HSE Officer

• 2016 - 2017