Tedi Zalla

IT Support at Mitte
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Contact Information
us****@****om
(386) 825-5501
Location
Germany, DE

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5.0

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Torsten Kluge

I can unreservedly recommend Tedi as an employee. He has always been a great support in the team and has always completed the tasks assigned to him to my complete satisfaction. Tedi played a major role in fulfilling and carrying out our recurring tasks in on-boarding and off-boarding. He contributed with his manpower at all times and was never too shy to work overtime when necessary. He was also always available for his colleagues and was a valuable mentor. In customer contact (internal employees) he was always friendly and helpful and thus appreciated by all! Tedi was a very valuable member of my team and it was always a great pleasure to work with her and have her in my team. I will be happy to provide more information about Tedi upon request.

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Experience

    • Germany
    • Food Production
    • 1 - 100 Employee
    • IT Support
      • Sep 2022 - Present

    • Germany
    • Software Development
    • 700 & Above Employee
    • IT Support
      • Nov 2021 - Aug 2022

      -Responsible for the administration of the existing infrastructure landscape-Support for onboarding and offboarding processes of new employees and administration of the corresponding hardware/software-Implementation of internal IT infrastructure projects-Act as the first point of contact for the teams in terms of system issues and work as an internal service provider solution-oriented to problems occurringPrograms used during this time:-Jira-Octa-Snipe-IT-JAMF (little experience)

    • Albania
    • Computer Software
    • IT Support Specialist
      • Feb 2019 - Oct 2021

Education

  • Canadian instiitute of technology
    Bachelor's degree, Informatics
    2017 - 2020
  • IER-Academy
    PCAP_Programming Essentials in Python
    -
  • IER-Academy
    CCNA Routing and Switching_Connecting Networks
    -
  • IER-Academy
    CCNA Routing and Switching_Routing and Switching Esentials
    -
  • IER-Academy
    CCNA Routing and Switching_Introduction to networks
    -

Community

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