Experience

Copper Pearl

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Product Development Manager

  • Apr 2022 - Present



Childhoods Clothing

• United States
• Apparel & Fashion
• 1 - 100 Employee

• Director Of Operations

  • Mar 2021 - Apr 2022

  • Managed entire product lifecycle spanning fabric orders, cut tickets with cut/sew manufacturers, and fulfillment of customer orders.• Oversaw the move to a new 3PL including the transition of over 20,000 unique SKUs.• Initiated culture-building protocols including employee recognition, company wide meetings, and a formal employee review process.• Directed the maintenance of company’s Shopify instance.• Established and supervised weekly release workflow across departments.

• Operations Manager

  • Jul 2017 - Mar 2021

  • Maintained manufacturer relations including site visits, frequent check-ins on status of open orders, and tracking and sourcing trim.• Managed 3PL, fulfillment of thousands of monthly orders, and 20,000+unique SKUs.• Supervised customer service team to resolve 100+ inquires a day through email and social media channels.• Organized and executed bi-monthly photo shoots to feature products on website and social media.



Weber Human Services

• Mental Health Care
• 100 - 200 Employee

• Instructor

  • May 2015 - Dec 2015

  • Provided services to preschool aged children with Autism Spectrum Disorder and assisted in training parents and staff.• Wrote, implemented, and evaluated programs and clients Individualized Service Programs. • Assisted in designing and leading specialized programs and teaching procedures through application of behavioral techniques and procedures. Maintained timely and accurate documentation. • Provided services to preschool aged children with Autism Spectrum Disorder and assisted in training parents and staff.• Wrote, implemented, and evaluated programs and clients Individualized Service Programs. • Assisted in designing and leading specialized programs and teaching procedures through application of behavioral techniques and procedures. Maintained timely and accurate documentation.



Conservice

• United States
• Utilities
• 700 & Above Employee

• Billing Manager

  • Aug 2014 - Jan 2015

  • Managed utility billing process for a portfolio of 70 properties across the U.S. • Successfully created and sent out an average of 10,000 bills every month. • Provided quality customer service to diverse clients and their residents, working with clients nationwide. • Managed utility billing process for a portfolio of 70 properties across the U.S. • Successfully created and sent out an average of 10,000 bills every month. • Provided quality customer service to diverse clients and their residents, working with clients nationwide.



Macey's Food Stores

• Front End Supervisor

  • May 2011 - Aug 2014

  • Kept books for an average of $80,000 in daily transactions in the corporation’s second busiest store.• Supervised an average of 15 employees daily. • Provided technical support to team members by training and following-up on use of check stand registers and other equipment. • Provided coaching on interpersonal skills and customer relations. • Coordinated scheduling of team members. • Kept books for an average of $80,000 in daily transactions in the corporation’s second busiest store.• Supervised an average of 15 employees daily. • Provided technical support to team members by training and following-up on use of check stand registers and other equipment. • Provided coaching on interpersonal skills and customer relations. • Coordinated scheduling of team members.