Experience

ActionCOACH

• United Kingdom
• Business Skills Training

• Award Winning Business Coach, Speaker, Motivator, Team Strategist, Cash Flow and Profit Expert

  • Dec 2012 - Present

  I help business owners and executives in the areas of sales and marketing, hiring and training their team, efficiencies and systemizing your business, business development and strategic planning, and financial controls. Just like a sporting coach, your Business Coach will make you focus on the game. To find out what coaching could do for you and your business call me at 281.896.7325 to arrange a complimentary coaching session or e-mail at tedhair@actioncoach.com I help business owners and executives in the areas of sales and marketing, hiring and training their team, efficiencies and systemizing your business, business development and strategic planning, and financial controls. Just like a sporting coach, your Business Coach will make you focus on the game. To find out what coaching could do for you and your business call me at 281.896.7325 to arrange a complimentary coaching session or e-mail at tedhair@actioncoach.com


University of Houston
• United States
• Higher Education
• 700 & Above Employee
• Director of Business Services

  • May 2011 - May 2013


Rim Hospitality

• United States
• Hospitality
• 1 - 100 Employee

• General Manager Crowne Plaza Phoenix Airport

  • Feb 2011 - Jun 2011

• General Manager

  • Nov 2010 - Feb 2011


Red Lion Hotels
• General Manager

  • Jul 2008 - Sep 2010


Red Lion Hotel

• United States
• Hospitality

• General Manager

  • Jul 2008 - Sep 2010

  Responsible for company to lead hotel start up, construction and renovation for 478 room hotel with over 25,000 SF of meeting space, seventh largest hotel in the state of Colorado. Managed and developed strategic approach for hotel management and staffing team while improving hotel appearance, reputation and service strategy. Created and utilized a holistic management and revenue strategy for the newest property in the Company. Manage staff of 167 and Operational Revenue of almost $13M. Grew business as reflected in a 20.8% RevPAR increase and 11 point STR index gain for 2010. Increased Trip advisor rating by more than 20 points, guest satisfaction in the high 80's. #1 in company in associate satisfaction and top three in both Risk and QA assessments Show less



Red Lion Hotel Richland Hanford House

• United States
• Hospitality
• 1 - 100 Employee

• General Manager

  • Dec 2006 - Jul 2008

  Responsible for management of The Red Lion Hotel Richland Hanford House, a 149 room hotel with over 9,247 SF of meeting space in Richland, Washington. During hotel tenure increased guest satisfaction by six points, Quality Assurance and Risk Management score in top 5. Yielded the largest increase in RevPAR year on year for the company. Tripled GOP from 2006-2007. Responsible for management of The Red Lion Hotel Richland Hanford House, a 149 room hotel with over 9,247 SF of meeting space in Richland, Washington. During hotel tenure increased guest satisfaction by six points, Quality Assurance and Risk Management score in top 5. Yielded the largest increase in RevPAR year on year for the company. Tripled GOP from 2006-2007.



Yogo Inn and Conference Center

• General Manager

  • Oct 2004 - Dec 2006

  Management of full service hotel and conference center which boasts 123 rooms and suites with meeting and convention facilities to accommodate 350 guests. Developed and implemented a unique service strategy that continues and is still prevalent in hotel operations today. Personally involved in Sales efforts and successfully held both state Republican and Democratic conventions in 2005. Quarters Distributing Management of full service hotel and conference center which boasts 123 rooms and suites with meeting and convention facilities to accommodate 350 guests. Developed and implemented a unique service strategy that continues and is still prevalent in hotel operations today. Personally involved in Sales efforts and successfully held both state Republican and Democratic conventions in 2005. Quarters Distributing



Quarters Distributing

• Germany
• Sporting Goods
• 1 - 100 Employee

• Owner and Operator

  • Jan 1998 - Oct 2004

  Launched and operated an independent wholesale distribution company covering all of Eastern Montana and Western North Dakota. Company sales in excess of $500,000, and service standards higher than industry norm. Launched and operated an independent wholesale distribution company covering all of Eastern Montana and Western North Dakota. Company sales in excess of $500,000, and service standards higher than industry norm.


Shepherd Care Ministries
• United States
• Professional Training and Coaching
• Finance Director

  • Feb 1992 - Feb 1997


United Parcel Service

• United States
• 400 - 500 Employee

• Operations Manager

  • Dec 1980 - Jul 1991

  •Operated largest single manager operation in SE Region at the Hialeah, FL facility •Operated largest package center including all Miami Intl Airport package and freight deliveries •Operated largest single manager operation in SE Region at the Hialeah, FL facility •Operated largest package center including all Miami Intl Airport package and freight deliveries