Experience

Conterra Networks

• United States
• Telecommunications
• 200 - 300 Employee

• Production Technician

  • 2010 - Present

  Assemble and test microwave radio cabinets, configure and test microwave radios, order selection, material receiving and shipping. Perform quality checks for radios, antennas and network management equipment. Quality check all out going material for completeness and accuracy. Own all aspects of the field return repair and RMA process. • Achieved a 30% reduction in radio configuration and test time by designing and constructing a multiple radio test apparatus. • Published detailed… Show more Assemble and test microwave radio cabinets, configure and test microwave radios, order selection, material receiving and shipping. Perform quality checks for radios, antennas and network management equipment. Quality check all out going material for completeness and accuracy. Own all aspects of the field return repair and RMA process. • Achieved a 30% reduction in radio configuration and test time by designing and constructing a multiple radio test apparatus. • Published detailed documents standardizing cabinet assembly and test, radio configuration and test and coax cable terminations. • A 20% reduction in order selection time was realized after re-organizing and consolidating warehouse inventory. • Partnered with vendor to eliminate a one year back log of repairs within a two month period. Maintain database tracking all items out for repair. Report weekly status of repair/RMA process. • Proficient in configuring Microwave Radios manufactured by Alcatel-Lucent, Aviat, Ceragon and NEC. Show less Assemble and test microwave radio cabinets, configure and test microwave radios, order selection, material receiving and shipping. Perform quality checks for radios, antennas and network management equipment. Quality check all out going material for completeness and accuracy. Own all aspects of the field return repair and RMA process. • Achieved a 30% reduction in radio configuration and test time by designing and constructing a multiple radio test apparatus. • Published detailed… Show more Assemble and test microwave radio cabinets, configure and test microwave radios, order selection, material receiving and shipping. Perform quality checks for radios, antennas and network management equipment. Quality check all out going material for completeness and accuracy. Own all aspects of the field return repair and RMA process. • Achieved a 30% reduction in radio configuration and test time by designing and constructing a multiple radio test apparatus. • Published detailed documents standardizing cabinet assembly and test, radio configuration and test and coax cable terminations. • A 20% reduction in order selection time was realized after re-organizing and consolidating warehouse inventory. • Partnered with vendor to eliminate a one year back log of repairs within a two month period. Maintain database tracking all items out for repair. Report weekly status of repair/RMA process. • Proficient in configuring Microwave Radios manufactured by Alcatel-Lucent, Aviat, Ceragon and NEC. Show less



Nokia

• Finland
• Telecommunications
• 700 & Above Employee

• Remanufacture / Warehouse Supervisor

  • 2002 - 2010

  Managed multiple teams of 25 to 35 associates involved in the receiving, warehousing and shipping of Reclaimed, Remanufactured and New telecommunications equipment. • Gained a 28% improvement in inventory accuracy through inventory consolidation and initiating daily cycle count process. • Partnered with Order Management and Assembly teams, insuring customer orders were accurately completed and shipped on schedule, maintaining shipping performance above 95%. • Coordinated customer… Show more Managed multiple teams of 25 to 35 associates involved in the receiving, warehousing and shipping of Reclaimed, Remanufactured and New telecommunications equipment. • Gained a 28% improvement in inventory accuracy through inventory consolidation and initiating daily cycle count process. • Partnered with Order Management and Assembly teams, insuring customer orders were accurately completed and shipped on schedule, maintaining shipping performance above 95%. • Coordinated customer cabinet teardown and rebuild project resulting in record quarterly revenue and follow on contract. • Chosen to be the last operational employee to manage the facility closing. Show less Managed multiple teams of 25 to 35 associates involved in the receiving, warehousing and shipping of Reclaimed, Remanufactured and New telecommunications equipment. • Gained a 28% improvement in inventory accuracy through inventory consolidation and initiating daily cycle count process. • Partnered with Order Management and Assembly teams, insuring customer orders were accurately completed and shipped on schedule, maintaining shipping performance above 95%. • Coordinated customer… Show more Managed multiple teams of 25 to 35 associates involved in the receiving, warehousing and shipping of Reclaimed, Remanufactured and New telecommunications equipment. • Gained a 28% improvement in inventory accuracy through inventory consolidation and initiating daily cycle count process. • Partnered with Order Management and Assembly teams, insuring customer orders were accurately completed and shipped on schedule, maintaining shipping performance above 95%. • Coordinated customer cabinet teardown and rebuild project resulting in record quarterly revenue and follow on contract. • Chosen to be the last operational employee to manage the facility closing. Show less



Lucent Technologies

• Facilities Maintenance Supervisor

  • 1999 - 2002

  Supported diverse team of 15 highly skilled tradesmen responsible for maintaining all HVAC equipment in a 3 million-ft² fiber optics manufacturing facility. Single point of contact for all facility maintenance issues and emergencies. • Increased operations up time by 10%, through establishing HVAC metrics tracking nonscheduled repairs and preventive maintenance. • Eliminated operation shut downs due to false smoke detections by partnering with contractors on the approval for all Hot… Show more Supported diverse team of 15 highly skilled tradesmen responsible for maintaining all HVAC equipment in a 3 million-ft² fiber optics manufacturing facility. Single point of contact for all facility maintenance issues and emergencies. • Increased operations up time by 10%, through establishing HVAC metrics tracking nonscheduled repairs and preventive maintenance. • Eliminated operation shut downs due to false smoke detections by partnering with contractors on the approval for all Hot Work Permits. • Oversaw maintaining of clean room environments for temperature, humidity and particle count, improving product yield by 6%. • Personally improved the perception of Facility Maintenance through increased customer service and attention to details.

• Machine Maintenance / Construction, Supervisor

  • 1997 - 1999

  Supported diverse teams of 12 to 18 highly skilled tradesmen who constructed, installed and maintained equipment utilized in the manufacturing of Fiber Optic products. • Managed labor and material to fixed schedule and budget, by planning and scheduling daily work activities and coordinating material deliveries and contractors as required. • Developed maintenance standard for performance metrics used to track and analyze non-scheduled repair data. Decrease machine down-time by 18%… Show more Supported diverse teams of 12 to 18 highly skilled tradesmen who constructed, installed and maintained equipment utilized in the manufacturing of Fiber Optic products. • Managed labor and material to fixed schedule and budget, by planning and scheduling daily work activities and coordinating material deliveries and contractors as required. • Developed maintenance standard for performance metrics used to track and analyze non-scheduled repair data. Decrease machine down-time by 18% through implementation of preventative maintenance program. • Maintained a safe and healthy work environment though the administration of company policies and programs such as Code of Conduct, Attendance, EO / AA and Health and Safety.



AT&T

• Whitsett, NC

• Manufacturing / Repair Operations Supervisor

  • 1991 - 1997

  Supported multiple teams of 30 to 45 associates in printed circuit manufacturing, material management, government repair / staging operations, and calibration / maintenance. • Performed defect root cause analysis, solved complex manufacturing situation, and implemented process improvements, which increased production output by 25%. • Created a MRP tool in Excel to instantly determine material requirements with project parameter changes enabling the project to be completed ahead of… Show more Supported multiple teams of 30 to 45 associates in printed circuit manufacturing, material management, government repair / staging operations, and calibration / maintenance. • Performed defect root cause analysis, solved complex manufacturing situation, and implemented process improvements, which increased production output by 25%. • Created a MRP tool in Excel to instantly determine material requirements with project parameter changes enabling the project to be completed ahead of schedule and with reduced material costs. • Developed and presented production results package to management and customers. • Key contributor through team training and document review to facility’s initial ISO 9000 certification and subsequent renewals. Show less Supported multiple teams of 30 to 45 associates in printed circuit manufacturing, material management, government repair / staging operations, and calibration / maintenance. • Performed defect root cause analysis, solved complex manufacturing situation, and implemented process improvements, which increased production output by 25%. • Created a MRP tool in Excel to instantly determine material requirements with project parameter changes enabling the project to be completed ahead of… Show more Supported multiple teams of 30 to 45 associates in printed circuit manufacturing, material management, government repair / staging operations, and calibration / maintenance. • Performed defect root cause analysis, solved complex manufacturing situation, and implemented process improvements, which increased production output by 25%. • Created a MRP tool in Excel to instantly determine material requirements with project parameter changes enabling the project to be completed ahead of schedule and with reduced material costs. • Developed and presented production results package to management and customers. • Key contributor through team training and document review to facility’s initial ISO 9000 certification and subsequent renewals. Show less