Experience

Utility Supply and Construction Company

• United States
• Construction
• 1 - 100 Employee

• Sr Business Analyst and IT Insfrastructure

  • Jun 2017 - Present

  Job Title change to reflect current job duties. Job Title change to reflect current job duties.



Utility Supply and Construction

• United States
• Construction
• 1 - 100 Employee

• Business Analyst

  • Apr 2002 - Present

  Well-versed in performance and operations management and competent in assuming delegated duties. They are leaders and critical thinkers, ready to solve problems before they become obstacles. The goal is to help the department attain operational, infrastructure, development, and employee satisfaction objectives. • Make recommendations related to coordination of projects, resource allocation, standards, and establishing schedules • Provides leadership, direction, and guidance for business… Show more Well-versed in performance and operations management and competent in assuming delegated duties. They are leaders and critical thinkers, ready to solve problems before they become obstacles. The goal is to help the department attain operational, infrastructure, development, and employee satisfaction objectives. • Make recommendations related to coordination of projects, resource allocation, standards, and establishing schedules • Provides leadership, direction, and guidance for business analyst and operational activities to achieve the department’s long and short-range goals and business objectives. • Exercises considerable independent judgment to analyze, develop, and recommend plans and solutions to operational, management, and business processes • Assist the VP of IST in formulating and implementing policies, programs, procedures, and standards for activities of the Information Technology Department • Ensure day-to-day operations of technology infrastructure, including networks, servers, databases, etc • Schedule and budget maintenance and upgrades for optimum operational performance • Create plans and provide hands-on support during emergencies, outages, and service transitions Business Analyst Responsibilities • Provide support and direction for all systems • Investigate and resolve customer concerns and complaints • Provide leadership as it relates to best practices, standards, policies, emerging technologies and preparing USC for productively integrating the same into our business. (Future Vision) • Demonstrate competency for all USC software platforms • Develop and understanding of critical processes within all USC operating companies • Work with each operating company to prioritize IT requests • Develop and support future vision • Represent Utility Supply and Construction at meetings and conferences Show less Well-versed in performance and operations management and competent in assuming delegated duties. They are leaders and critical thinkers, ready to solve problems before they become obstacles. The goal is to help the department attain operational, infrastructure, development, and employee satisfaction objectives. • Make recommendations related to coordination of projects, resource allocation, standards, and establishing schedules • Provides leadership, direction, and guidance for business… Show more Well-versed in performance and operations management and competent in assuming delegated duties. They are leaders and critical thinkers, ready to solve problems before they become obstacles. The goal is to help the department attain operational, infrastructure, development, and employee satisfaction objectives. • Make recommendations related to coordination of projects, resource allocation, standards, and establishing schedules • Provides leadership, direction, and guidance for business analyst and operational activities to achieve the department’s long and short-range goals and business objectives. • Exercises considerable independent judgment to analyze, develop, and recommend plans and solutions to operational, management, and business processes • Assist the VP of IST in formulating and implementing policies, programs, procedures, and standards for activities of the Information Technology Department • Ensure day-to-day operations of technology infrastructure, including networks, servers, databases, etc • Schedule and budget maintenance and upgrades for optimum operational performance • Create plans and provide hands-on support during emergencies, outages, and service transitions Business Analyst Responsibilities • Provide support and direction for all systems • Investigate and resolve customer concerns and complaints • Provide leadership as it relates to best practices, standards, policies, emerging technologies and preparing USC for productively integrating the same into our business. (Future Vision) • Demonstrate competency for all USC software platforms • Develop and understanding of critical processes within all USC operating companies • Work with each operating company to prioritize IT requests • Develop and support future vision • Represent Utility Supply and Construction at meetings and conferences Show less



Power Line Supply

• United States
• Utilities
• 1 - 100 Employee

• Purchasing

  • May 2004 - Oct 2006

  Maintained stock levels in a multiple branch setup. Purchased material, worked with suppliers.

• Business Analyst - Special Projects

  • Apr 2002 - May 2005

  Hired to work on a special project involving the integration of a large customer (10,000 items) to Power Line Supply's Acclaim system.



Ferris State University

• United States
• Higher Education
• 700 & Above Employee

• Inventory Control

  • Jan 2000 - Apr 2002

  Managed the Business Technology Consortium's Inventory Control department for computer hardware and supplies. Managed the Business Technology Consortium's Inventory Control department for computer hardware and supplies.

• Inside Sales

  • Apr 1996 - Aug 1999

  Talked with customers, provided quotes, entered sales order and expedited material for various customers. Talked with customers, provided quotes, entered sales order and expedited material for various customers.